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Newgen Surfaces Flooring Specialists
Tile: Ceramic and Porcelain - Repair, Tile: Ceramic and Porcelain - Install, Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install,
About us
Providing our knowledge and experience in what we enjoy the most, the final finish results. Through care, joy and a passion for what we love. We will always provide the honesty, dedication, knowledge and enjoyment through every step of the way to complete the project.
Business highlights
7 years of experience
Services we offer
Ceramic & porcelain install, Mosaic, quarry & clay, Shower remodel, Stone Tile, Wall & floor tile install
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.923 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-23 of 23 reviews
Katrina K.
Aug 2025
Tile: Ceramic and Porcelain - Repair
Great customer service; knowledgable and explained the process well.
Response from Newgen Surfaces Flooring Specialists
"Thank you for the opportunity. Best regards."
Patrick H.
Jul 2025
Luxury Vinyl Flooring Installation (Materials Provided by Consumer)
Justin and his team are everything we were looking for in contractors. They were prompt, professional, and priced well. Throughout the project they made many adjustments when necessary, always communicating well and following through on their commitments. If you are looking to remodel a bathroom, kitchen, or flooring, hire these guys, you won't regret it.
Response from Newgen Surfaces Flooring Specialists
"Thank you so much for the everything. You guys are awesome. Happy to do all we can always!"
Rachel O.
Jul 2025
Tile: Ceramic and Porcelain - Install
Justin was incredibly responsive, knowledgeable, and detail-oriented. I will 100% be hiring Newgen Surfaces Flooring Specialists again in the near future! Beautiful work!
Response from Newgen Surfaces Flooring Specialists
"Rachel, thank you for your kind words and we are here when u need us! Till next time."
Robin K.
Jul 2025
Tile: Ceramic and Porcelain - Repair
Justin of Newgen Surfaces was EXCELLENT. He communicated at every step of the project and was friendly, professional, and efficient.
Response from Newgen Surfaces Flooring Specialists
"Was a great pleasure to provide your beautiful shower remodel. Thank you for everything."
James V.
Jun 2025
Grout: Replace or Repair
Justin did am expert evaluation of the water leak in our shower. The general contractor who installed the shower has agreed to make the repairs.
Response from Newgen Surfaces Flooring Specialists
"Thats amazing to hear. Appreciate the call and always here to provide help all we can."
Maryann F.
Jun 2025
Grout: Replace or Repair
This was positive experience from the beginning. The work was begun and completed as expected. I was given updates and knew what to expect throughout the job. The end product is exactly what I wanted.
Chris A.
Sep 2024
On time , honest service great work!
Response from Newgen Surfaces Flooring Specialists
"Happy we could accommodate in such a short time. Thank you so much!"
Tom K.
Jun 2024
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
Timely professional tile service. My job was small but was treated as if I were their top customer. They nn
Response from Newgen Surfaces Flooring Specialists
"Welcome to the family Tom. Thanks for the support. We are always a phone call away."
Amy G.
Jun 2024
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install - For Business
He was punctual. He explained the process. He did a reasonable job.
Bill A.
May 2024
Grout: Replace or Repair
Finished quickly, no mess.
Response from Newgen Surfaces Flooring Specialists
"Sealing the tile was important. Appreciate the opportunity."
Laura K.
Mar 2024
Tile: Ceramic and Porcelain - Repair
Justin returned my phone call very quickly. He came And gave us an estimate, and was here when he said he was going to be here. I would trust him to do a bigger job.
Response from Newgen Surfaces Flooring Specialists
"Appreciate your support. Anything we can do for you in the future, please let us know."
Karen W.
Feb 2024
Tile: Ceramic and Porcelain - Install
Justin at Newgen did a great job and gave me some ideas that really improved the finished product. He was also likeable and easy to work from the time of his estimate to the completed job.
Response from Newgen Surfaces Flooring Specialists
"Thank you so much for your support. Happy we could provide you with the gorgeous backsplash."
Don M.
Dec 2023
Grout: Replace or Repair
Prompt
Response from Newgen Surfaces Flooring Specialists
"Thank you for the review Don."
Ted L.
Dec 2023
Tile: Ceramic and Porcelain - Repair
Done right. Very personal and professional service. Justin is my first choice for this type of work.
Response from Newgen Surfaces Flooring Specialists
"Happy to hear it Ted. Let us know what you got next. Merry Christmas."
Debra H.
Dec 2023
Grout: Replace or Repair
I would recommend Justin in a heartbeat. He obviously knows his "stuff" because he redid the same grout that several handymen had tried to fix and failed. Justin is a great guy, and we enjoyed everything from the first phone call to the clean up at the end.
Response from Newgen Surfaces Flooring Specialists
"Always do all I can to do it the right way. Every job everytime. Thanks for the pizza and the support."
Sylvia D.
Oct 2023
Justin Smith was professional, he cleaned up the area perfectly when job was completed!
Response from Newgen Surfaces Flooring Specialists
"We greatly appreciate the review Sylvia. Thank you for your support!"
Jennifer S.
Oct 2023
Tile: Ceramic and Porcelain - Install
Very professional, fast, efficient and friendly! Highly recommend!
Response from Newgen Surfaces Flooring Specialists
"Happy we could help out with the project. Thank you for the support of small businesses"
Jerry P.
Sep 2023
Tile: Ceramic and Porcelain - Repair
Prompt, professional service.
Response from Newgen Surfaces Flooring Specialists
".."
Bill M.
Sep 2023
Tile: Ceramic and Porcelain - Repair
Justin, the own, installed tile on a wall between our stove and a newly installed exhaust fan.. He did a great job, fast and efficient. His pricing was fair and last of all He is a really nice guy. I would hire him again with no hesitation.
Response from Newgen Surfaces Flooring Specialists
"It was a pleasure meeting you. So happy we could help."
Gloria H.
Sep 2023
From start to finish Justin was honest, knowledgeable, and very pleasant to work with. It soon became a collaboration. He communicated with me at every step of the job, giving me options, recommendations, and possible outcomes. With his professional guidance and explanations, I was able to make the best choices in regard to my needs and expectations. He completely beat out the competition with his reasonable rates and compassion for his work. He sent images, updating me daily about the job because I wasn't on the premises while the work was being done. His main focus was customer satisfaction and he went the extra mile to do the best job for the best cost to me. He actually cared about what each option would cost and didn't let me spend unnecessary money, but at the same time providing a quality job. He was on the job, prompt and consistent. I paid close attention to how neat he was with the trash and demo material. This tells me a lot about how a person does their job. He was meticulous! Everything was neatly stacked and completely removed at the completion of the job. A person that puts that much care into trash, tells me what care and thought he puts into the actual job. He also didn't charge me for materials he bought in bulk amounts. I truly trusted his calculations and charges. Hire this company, you will be glad you did. I don't write many reviews. I was happy to write this one. Thanks Justin and Carl.
Response from Newgen Surfaces Flooring Specialists
"Gloria - Thank you for the opportunity. Was a lot of fun, even the up and down 2 staircases a lot. So glad we could help in the process of your lovely condo going on the market. Good luck. We are always here if you need us. Take care!"
John N.
Aug 2023
Justin has gone above and beyond to help us. He was prompt, professional and compassionate throughout the cleaning and care of our oriental rugs. Our rugs are now vibrant and beautiful. We are very thankful for the service Newgen provided to us. Thank You
Response from Newgen Surfaces Flooring Specialists
"Lovely meeting you both. Oriental rugs are a special kind of textile. Happy we could keep them looking beautifull for years to come."
Mary H.
Jul 2023
Friendly, professional, on time and a clean excellent experience
Response from Newgen Surfaces Flooring Specialists
"Thanks Mary. Cant wait to get started on the next small project for your home updates. Take care."
Kyle R.
Jul 2023
Google Review
Very professional and work completed on time
Response from Newgen Surfaces Flooring Specialists
"Enjoy the new floor. We appreciate your business."
Licensing
Insured
State Contractor License Requirements
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FAQ
Newgen Surfaces Flooring Specialists is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Sunday: Closed
Newgen Surfaces Flooring Specialists accepts the following forms of payment: CreditCard
Yes, Newgen Surfaces Flooring Specialists offers free project estimates.
No, Newgen Surfaces Flooring Specialists does not offer eco-friendly accreditations.
No, Newgen Surfaces Flooring Specialists does not offer a senior discount.
No, Newgen Surfaces Flooring Specialists does not offer emergency services.
Yes, Newgen Surfaces Flooring Specialists offers warranties.