Moon Valley Motor Care

Today was 3rd time I've used their services over a year (truck 20 yrs old) and EXTREMELY pleased every time! I 1st started using them because they are close to my house but now I won't consider using any other repair shop. Dealing with Dawn, their front service writer, is a pleasure! Last time they gave me a ride home after dropping off AND delivered truck back to me when done because it was raining. Honest and thorough!

Work was done as promised in a timely manner.

It went excellent. Dawne worked with us to get the car back in a timely manner since we are a one car family. She kept us informed as the repairs were underway and got authorization from us before preforming extra work that was found to be needed. The mechanic, Eric, was great. He gave us his thoughts before the work started and sent us pictures and video of the problems he found. He gave us recommendations on what work was important and alternatives on other issues he found. The whole shop was professional, warm and attentive. I never got the impression that they were trying to sell repair jobs, just fix what needed to be fixed. I'll definitely return in the future.

They did a 40,000 mile oil change and the like. They are a little expensive. They also replaced a couple of struts on the front of the car.

They're awesome. I highly recommend them.

It was great. I am not in that location any more. They did a real good job. I would use them again if I was there. Their accuracy was the think that stood out. They quoted me a price and that was what they charged me. I was happy with them. The price was a little high but still adequate. They were very professional.

They were beyond professional, beyond accommodating and their work is impeccable. They were a little expensive than others but the quality of the repair was better than I would have got from the cheaper price. They told me exactly what it would cost.

We were looking for an honest auto repair service provider so we decided to try Angie's List. Our decision was quite easy when we saw all of the positive reviews for Moon Valley Auto Care. What a great service they give here! I dropped my wife at work and went straight there so I could be in line early as we needed our car back that evening. Tom gave me a ride home which was great. Dawn called me shortly with suggestions for my work and for the go ahead to start. She called me a few short hours later and said she would come get me as it was done. Quality of work is excellent, prices are very fair and the people couldn't be nicer. You instantly get the feeling that they are going to take care of you and not give the run around. I'm sure some will know that treatment. Well put your mind at ease here. They come across as honest and fair right away and will look out for your best interest. I've already set up a follow up appointment. Give them a try, you'll be glad you did.

I got oil changed and the tires rotated. They do wonderful work and they are very customer service oriented. They are a family owned business and they are wonderful. They are very welcoming when you go there and everything about it is good. The front desk is very good, thorough and she explains everything. I have been using them for 20 years.

Excellent: we took our '01 diesel 2500 pickup to them with a problem with the air. They fixed the problem within 24 hours. We asked for a diesel oil change, Dawn did it at same price as we had been paying for at a Quick Oil Change outfit. Good service, friendly, did what needed to be done in time frame they said it would be done. We will use them again, if for nothing else other than they were honest, did what they said they would do on a timely basis at a fair price.

I love Moon Valley. I've used them exclusively for my car maintenance for about twenty years.

Once my A/C went out I began calling several shops to estimate how much replacing my entire system would cost me. After speaking to 5 different places ranging in price from $950 to $1900 I made one more final call to Moon Valley Motor Care. A very polite and professional lady named Dawn answered the phone in which her estimate was the second lowest estimate I received. So why did I do business with Dawn instead of the company with the lowest estimate? Because Dawn simply had the best customer service I've heard in some time. I work for a Fortune 500 company in which our business solely revolves around the phones (sales/customer service) and she had me sold on her company within the first 5 minutes of our conversation. They got my car in ASAP and had me back on the road after only 1 day. This is a family owned/operated business that really cares about the work they perform and the customers who bring them in. I would recommend their service to any of my family, friends and employees should they ever need work done in the future.

I bought an Angie's List deal for my son's car for $17 for an oil change and tire rotation. They told him that his car needed a whole litany of additional work. He did not purchase the additional work. I was a bit suspicious of the extra work they suggested.

Found problem quickly. Gave me an estimate that was close to what an estimator for car repairs said it should cost. Gave me written estimates of the other repairs needed and these prices will remain until I have the work done. Very professional and knowledgeable about Mercedes Benz cars. Said they would help me keep it running till it has 200,000 miles. We really liked them and will be returning with our other car for future maintenance and repairs.

I called Moon Valley Motor Care in regards to my brother's 1999 Honda Accord LX. He needed to have the car's power steering pressure hose replace due to leakage coming from the part. I had the car evaluated and diagnose by another repair shop a few days prior to taking it to Moon Valley Motor Care. The repair shop (who shall remain nameless) gave me and my brother a very expensive quote (about $500) to replace the pressure hose and power steering fluid. I then went to Angie's List website and found Moon Valley Motor Care and was impressed by good reviews and overall rating by Angie's List. I decided to give them a call. And I am so happy I did. When I called the shop I spoke to Dawn, who I found out was the owner. I explain to her the issue with the car. I told her the car had already been diagnose by another repair shop. She gave me an estimate of $293 without tax. Much lower than what the other repair shop quoted my brother. I informed my brother and he brought his car to them the next day. They worked on the car and a reasonable amount of time and the amount of the final invoice was very close to the quote Dawn gave me the day before. They didn't try to "upsell" my brother on unnecessary repair work and they only did the work that was asked of them. Overall I was very please with their service and my brother was very please as well.

As always, consistently good. Until, this person walks in & slams a car part down on Dawn's desk! He begins screaming that he wants his $ back.Dawn begins trying to help determine how to help him, and his attitude escalates to using profanity, arm and hand gestures as well! I've had our vehicles serviced by Moon Valley Motor Care for more than18 years, and Dawn and her mechanics have bailed us out of more than one situation that could have been a disaster anywhere else! This is a family operation that has earned the loyalty of all my neighbors, friends, business associates and the mailman. The scene that I was witness to yesterday really frightened me-- this person became so verbally abusive that one of the men in the shop had to ask him to leave! No civilized individual behaves like this, and especially to Dawn. Moon Valley motor care represents everything good about America. Family, Fairness,and Faith. Shamefully, some miscreants can use this format to vent their anger-- not truth, I know many good neighbors in Moon Valley who love this shop as much as I do. Most Sincerely, Elizabeth(cannot use my last name out of fear)

They ordered parts quickly and installed the next day. They gave me a ride home so I didn't have to wait at all. They picked me up at home when my car was fixed. I was very happy with their work and their timeliness.

Fantastic, great, friendly customer service and good work. Would use again in a heartbeat.

The experience went very well, was in and out in no time...also they perform an overall check of my vehicle for free and recommended what issues they found with fair pricing. I will return to get all issues resolved. Dawn was very friendly and helpful throughout my visit there and answered all of my questions. Great Job!!

I dropped off truck and returned 1 hr later and the job was almost done, 1/2 hr later and service completed. I was generally pleased with the work and will use them again!

It went smooth, and they did a nice job.

Got an appointment quickly. Did the work the same day. Price was reasonable. Were very professional.

They did what we asked of them - it was a good experience.

They performed a pressure test and stated they figured it was a blown head gasket and it would be about $2500 for a new head gasket to $7500 for a new engine. We had the truck towed to a friends shop in tucson who confirmed all it needed was a new termistate for $40.00

I was quite pleased with them. I had purchased a big deal and I got the service package at a reasonable rate. There was a diagnostic fee, but they were incredibly helpful in doing that, they had to do a lot more than they initially had to do. I got several problems solved and I don't think I spent more money than I would have. My experiences there were nothing but productive. When I first found them on Angie's List and purchased a big deal, they were quite responsive and took me in a very short time. It was very easy to get an appointment and to get the car in. They were professional. I gave them a problem that they were not expecting to deal with and so it took a little longer for them to fix than they could have, but they had no idea what they were going to deal. It took me a couple of trips to get that sorted out, but I don't hold that against them. They were very professional. If I was to go back to Arizona, they would be my go to people.