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Moon Valley Motor Care

Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

Family owned and operated complete auto/truck repair & service since 1994. We have 2 ASE cert mechanics, and 1 lube tech. Very closely affiliated with a reputable body shop. A/C certified, welding and fabricating done here as well as lift kits installed. Labor rate $100/hr. Electrical diag and check engine diag fees vary. Free Scan of check engine light for Angies list members, ($90 value). We offer rides home within 10miles, and or a ride to Avis for rental cars which offer discounted rates to our customers.

Business highlights

Emergency services offered
31 years of experience

Services we offer

Auto repair and maintenance: Brakes, German and European auto repairs and maintenance., Vintage cars, a/c and heating. Extended warranty work. RV service and repairs, belts, electrical, emissions repair, exhaust work, exotic, fluids, hoses, steering and suspension, transmissions and engine rebuilds, tune-ups, welding, wheels and tires

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.664 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
3%
2
2%
1
5%
Showing 1-25 of 64 reviews
Patrick C.
Jan 2021
5.0
Yes, I recommend this pro
$1,500
Today was 3rd time I've used their services over a year (truck 20 yrs old) and EXTREMELY pleased every time! I 1st started using them because they are close to my house but now I won't consider using any other repair shop. Dealing with Dawn, their front service writer, is a pleasure! Last time they gave me a ride home after dropping off AND delivered truck back to me when done because it was raining. Honest and thorough!

Theresa W.
Dec 2017
5.0
Yes, I recommend this pro
Work was done as promised in a timely manner.
Response from Moon Valley Motor Care
"[Member Name Removed], Thank you for the great review! We know you drove really far to have your car serviced here with us and we greatly value your business and trust in us. We know you have a lot of choices in between us and your home and we greatly appreciate your business. Thank you again"

Jan J.
Mar 2017
5.0
Yes, I recommend this pro
$680
It went excellent. Dawne worked with us to get the car back in a timely manner since we are a one car family. She kept us informed as the repairs were underway and got authorization from us before preforming extra work that was found to be needed. The mechanic, Eric, was great. He gave us his thoughts before the work started and sent us pictures and video of the problems he found. He gave us recommendations on what work was important and alternatives on other issues he found. The whole shop was professional, warm and attentive. I never got the impression that they were trying to sell repair jobs, just fix what needed to be fixed. I'll definitely return in the future.
Response from Moon Valley Motor Care
"[Member Name Removed] and Placide, We greatly appreciate your kind words, and the extra effort you put forth to write this review! It'[Member Information Removed] customers like you both that make it a pleasure to work on your vehicles. Hope to see you both again in the future so we may continue to keep you both safely on the road. Thanks again."

James C.
Aug 2016
4.0
Yes, I recommend this pro
$750
They did a 40,000 mile oil change and the like. They are a little expensive. They also replaced a couple of struts on the front of the car.

Joyce W.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from Moon Valley Motor Care
"Thank you for your kind words [Member Name Removed]. It's always a pleasure seeing you and it has been our pleasure servicing your car over all these years. We know how far you have to drive daily and we intend to get you there safely day after day , year after year with confidence."

Bill T.
Feb 2016
5.0
Yes, I recommend this pro
.

Carol W.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Jeff W.
Jun 2015
5.0
Yes, I recommend this pro
unknown

Carol W.
May 2015
5.0
Yes, I recommend this pro
$400
They're awesome. I highly recommend them.

Joel H.
Apr 2015
5.0
Yes, I recommend this pro
$1,200
unknown

Tom A.
Mar 2015
5.0
Yes, I recommend this pro
$700
It was great.  I am not in that location any more.  They did a real good job.  I would use them again if I was there.  Their accuracy was the think that stood out.  They quoted me a price and that was what they charged me.  I was happy with them.  The price was a little high but still adequate.  They were  very professional.

Pamelyn B.
Mar 2015
5.0
Yes, I recommend this pro
$900
They were beyond professional, beyond accommodating and their work is impeccable.  They were a little expensive than others but the quality of the repair was better than I would have got from the cheaper price.  They told me exactly what it would cost.

Michael L.
Dec 2014
5.0
Yes, I recommend this pro
$400
We were looking for an honest auto repair service provider so we decided to try Angie's List. Our decision was quite easy when we saw all of the positive reviews for Moon Valley Auto Care. What a great service they give here! I dropped my wife at work and went straight there so I could be in line early as we needed our car back that evening. Tom gave me a ride home which was great. Dawn called me shortly with suggestions for my work and for the go ahead to start. She called me a few short hours later and said she would come get me as it was done. Quality of work is excellent, prices are very fair and the people couldn't be nicer. You instantly get the feeling that they are going to take care of you and not give the run around. I'm sure some will know that treatment. Well put your mind at ease here. They come across as honest and fair right away and will look out for your best interest. I've already set up a follow up appointment. Give them a try, you'll be glad you did.
Response from Moon Valley Motor Care
"It's always the best feeling when customers read your reviews that took such hard work and dedication to get, and give our shop a chance, and see that we do in fact work hard to earn those reviews. We greatly appreciate EVERY single customer and know they have a lot of choices in this industry to have car repaired and when we are chosen we strive to continue to earn your business. Thank you for your kind words."

Carol W.
Dec 2014
5.0
Yes, I recommend this pro
I got oil changed and the tires rotated. They do wonderful work and they are very customer service oriented. They are a family owned business and they are wonderful. They are very welcoming when you go there and everything about it is good. The front desk is very good, thorough and she explains everything. I have been using them for 20 years.
Response from Moon Valley Motor Care
"Your reviews are very important to us and your business over the last 20 yrs is the most important., We are greatful for your continued support and patronage. You and your family's safety is of utmost importance to us and we strive to continue to serve you. Thank you for everything over the years."

Bill T.
Jul 2014
5.0
Yes, I recommend this pro
$412
Excellent: we took our '01 diesel 2500 pickup to them with a problem with the air. They fixed the problem within 24 hours. We asked for a diesel oil change, Dawn did it at same price as we had been paying for at a Quick Oil Change outfit. Good service, friendly, did what needed to be done in time frame they said it would be done. We will use them again, if for nothing else other than they were honest, did what they said they would do on a timely basis at a fair price.
Response from Moon Valley Motor Care
"Thank you [Member Name]. We appreciate your kind comments. We know how busy everyone is these days so to take the time to write a review is greatly appreciated. We try to be fair with pricing and above all honest with our services. So thank you and have a great summer."

Raygar K.
Jul 2014
5.0
Yes, I recommend this pro
unknown
Response from Moon Valley Motor Care
"[Member Name], We just wanted to thank you for your review. You have had a lot of service done on both of your vehicles and we greatly appreciate that you've trusted us to keep you and your family safe on the road. Thank you for your comments and your business."

Deg F.
Jul 2014
5.0
Yes, I recommend this pro
I love Moon Valley.  I've used them exclusively for my car maintenance for about twenty years.

Michael T.
Jun 2014
5.0
Yes, I recommend this pro
$1,074
Once my A/C went out I began calling several shops to estimate how much replacing my entire system would cost me. After speaking to 5 different places ranging in price from $950 to $1900 I made one more final call to Moon Valley Motor Care. A very polite and professional lady named Dawn answered the phone in which her estimate was the second lowest estimate I received. So why did I do business with Dawn instead of the company with the lowest estimate? Because Dawn simply had the best customer service I've heard in some time. I work for a Fortune 500 company in which our business solely revolves around the phones (sales/customer service) and she had me sold on her company within the first 5 minutes of our conversation. They got my car in ASAP and had me back on the road after only 1 day. This is a family owned/operated business that really cares about the work they perform and the customers who bring them in. I would recommend their service to any of my family, friends and employees should they ever need work done in the future.

Jeannine W.
Jun 2014
5.0
Yes, I recommend this pro
$582
unknown

Judith H.
Jan 2014
3.0
$30
I bought an Angie's List deal for my son's car for $17 for an oil change and tire rotation. They told him that his car needed a whole litany of additional work. He did not purchase the additional work. I was a bit suspicious of the extra work they suggested.
Response from Moon Valley Motor Care
"[member name removed] I wanted to respond to your statements re: "litany of work that we suggested" on your sons 04 chevy impala since you weren't actually here when we inspected his car. We simply inspect EVERY car that comes into our shop to prevent our customers any breakdowns in future, even if it's a simple oil change. Upon inspection of his car, we mentioned his oil level was significantly low due to the multiple oil leaks he had (which isn't uncommon for an older car such as his) but mainly was low due to the last oil change being over 12443 miles ago! That's a really long time. The other things we mentioned were 2 fluid flushes (power steering and brake fluids were black, not red like they should be) along with the serpentine belt which was really cracked and that runs all of his power and steering and cooling systems at once, so if that belt breaks he would get stuck. His air filter was also extremely dirty and the battery was weak (which he said was under warranty) but it was part of the inspection too and it's a good thing we did look further or he would have quite possibly gotten stuck because of the battery. We were simply recommending those things ( which only totaled $412) We even offered to plug the nail in his tire for free which he declined as well. But I remember your son and his car and I didn't think that us recommending those earlier mentioned items to prevent a break down or just preventative maintenance warranted a C rating under professionalism. And you also gave us a C for price which baffled me too because I'm not sure where else you could get an oil change, tire rotation, battery and charging system check, free tire repair and complete inspection and recommendations for $17.95. We have been in business over 20 yrs and I value our customers opinions and comments because that helps us to improve on things, but I really wish you would have called me to discuss his car if you had any questions or concerns rather than giving us that rating. :-( I know he drove all the way from Tempe to our shop because this is an amazing coupon. Thank you for your comments."

Jill S.
Jan 2014
5.0
Yes, I recommend this pro
$1,275
Found problem quickly. Gave me an estimate that was close to what an estimator for car repairs said it should cost. Gave me written estimates of the other repairs needed and these prices will remain until I have the work done. Very professional and knowledgeable about Mercedes Benz cars. Said they would help me keep it running till it has 200,000 miles. We really liked them and will be returning with our other car for future maintenance and repairs.

Cheryl M.
Nov 2013
5.0
Yes, I recommend this pro
$315
I called Moon Valley Motor Care in regards to my brother's 1999 Honda Accord LX. He needed to have the car's power steering pressure hose replace due to leakage coming from the part. I had the car evaluated and diagnose by another repair shop a few days prior to taking it to Moon Valley Motor Care. The repair shop (who shall remain nameless) gave me and my brother a very expensive quote (about $500) to replace the pressure hose and power steering fluid. I then went to Angie's List website and found Moon Valley Motor Care and was impressed by good reviews and overall rating by Angie's List. I decided to give them a call. And I am so happy I did.
When I called the shop I spoke to Dawn, who I found out was the owner. I explain to her the issue with the car. I told her the car had already been diagnose by another repair shop. She gave me an estimate of $293 without tax. Much lower than what the other repair shop quoted my brother. I informed my brother and he brought his car to them the next day. They worked on the car and a reasonable amount of time and the amount of the final invoice was very close to the quote Dawn gave me the day before. They didn't try to "upsell" my brother on unnecessary repair work and they only did the work that was asked of them.
Overall I was very please with their service and my brother was very please as well.
Response from Moon Valley Motor Care
"[Member name removed], I wanted to thank you for taking the time out of your busy schedule to write this review. It is reviews like this one that keep our family business in good standing and with quality customers like yourself that appreciate our honesty and integrity. We will continue to strive to give the best quality service for hopefully another 20 years with customers and reviews like this one. Thank you for your business."

Carol W.
Nov 2013
5.0
Yes, I recommend this pro
$43
As always, consistently good. Until, this person walks in & slams a car part down on Dawn's desk! He begins screaming that he wants his $ back.Dawn begins trying to help determine how to help him, and his attitude escalates to using profanity, arm and hand gestures as well! I've had our vehicles serviced by Moon Valley Motor Care for more than18 years, and Dawn and her mechanics have bailed us out of more than one situation that could have been a disaster anywhere else! This is a family operation that has earned the loyalty of all my neighbors, friends, business associates and the mailman. The scene that I was witness to yesterday really frightened me-- this person became so verbally abusive that one of the men in the shop had to ask him to leave! No civilized individual behaves like this, and especially to Dawn. Moon Valley motor care represents everything good about America. Family, Fairness,and Faith. Shamefully, some miscreants can use this format to vent their anger-- not truth, I know many good neighbors in Moon Valley who love this shop as much as I do. Most Sincerely, Elizabeth(cannot use my last name out of fear)



Karen Z.
Nov 2013
5.0
Yes, I recommend this pro
$400
They ordered parts quickly and installed the next day.  They gave me a ride home so I didn't have to wait at all.  They picked me up at home when my car was fixed.  I was very happy with their work and their timeliness.
Response from Moon Valley Motor Care
"I just wanted to thank you for taking the time to go out of your way to do the review. We appreciate our customers and look fwd to keeping you and your car safe. Thanks again Karen."

Lonnee L.
Oct 2013
3.0
unknown
Response from Moon Valley Motor Care
"[Member name removed], We simply recommend services on items that we see are in need of replacement only based on the free inspection you get with your discounted oil change of $17.00. Regardless of the history of your vehicle the actual inspection of the fluids and filters show us the condition and need for attn., for ex: your air filter was black and the brake fluid was as well, that's all we recommended to keep your car at it's best. Also, FYI a Chrysler is a Dodge. Same manufacturer."
Showing 1-25 of 64

Licensing

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FAQ

Moon Valley Motor Care is currently rated 4.6 overall out of 5.

Moon Valley Motor Care accepts the following forms of payment: CreditCard

No, Moon Valley Motor Care does not offer free project estimates.

No, Moon Valley Motor Care does not offer eco-friendly accreditations.

No, Moon Valley Motor Care does not offer a senior discount.

Yes, Moon Valley Motor Care offers emergency services.

No, Moon Valley Motor Care does not offer warranties.