About us
Lyons Roofing has been providing residential and commercial roofing to Arizona home and building owners since 1993. We combine the latest and most advanced roofing skills, technologies, materials, and workmanship with award winning, verifiable customer service. As an industry leader, the Lyons Team sets the standard of excellence, and is dedicated to providing peace of mind to our customers, employees and community. We do this by delivering quality workmanship, continuing education and creating a safe work environment. We promise that you will have such an exceptional customer experience with Lyons Roofing that you'll want to leave us a 5-Star Review! CR42-348074 ~ Licensed / Bonded / Insured Lyons Roofing - Serving Arizona Since 1993! www.lyonsroofing.com Phoenix: (602) 854-9772 Tucson: (520) 677-2250
Business highlights
Se habla espanol
Minority owned and operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
32 years of experience
Services we offer
Roofing, Tile, Restoration, Modified Bitumen, Foam, Elastomeric Coating, Shingles, Shake, Patio Decks, Attic Ventilation, Garage Ventilation, Skylights and Solar Tubes
Services we don't offer
Walk Decks
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 11
Assorted photos uploaded by Lyons Roofing
Reviews
4.7311 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 3% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 311 reviews
Sean G.
Jun 2024
Roofing
very badly they are very bad at roofing the damage our outback garage a/c and fitters spray foam all over the side of our house and trim the boss rick was not fun to work with very mean they said there would be traps put down nope no traps at all they cuase 8,000$ worth of damage maybe even more
Carmen M.
Apr 2020
Roofing, Skylight Service + 1 more
Every body involved in the job, from the ladies in the office, Terry the saleman, Scott the project manager, Francisco the foreman of the crew, the crew, and the 2 gentlemen in charge of installing the tubular skylights, were all very professional and and nice. They were all willing to help me and answer all my questions. Yes, I would refer them to my friends.
Response from Lyons Roofing
"Why thank you for taking the time to share your Lyons Roofing experience on Angie's list. We are so grateful for you. Sincerely, Ann Pepper VP Sales and Production [email protected]"
CHARLES M.
Feb 2020
Roofing
Great service
Response from Lyons Roofing
"We are happy with an "A". Thanks for the great report card. Sincerely, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Stephanie A.
Jan 2020
Roofing
Good! They were professional, friendly, did a good job with the work and cleaned up afterwards.
Response from Lyons Roofing
"Thanks for taking the time to share your experience with other Angie's list members. You are appreciated. Best, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Roy L.
Oct 2019
Roofing
Nothing happens.
Response from Lyons Roofing
"[Member Name Removed], Please accept our sincere apologies. Angie'[Member Information Removed] list texts every lead provided and I just ran through all leads back till June and could not find an inquiry with your name. Perhaps another roofing company? I say this as it happens all the time. Any hoot- if you are still in need of roofing services we are here to help. Please contact me directly and I will personally assure you that "something will happen". Sincerely, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
CHARLES M.
Jul 2019
Roofing
One of the keys to success in business is customer service. Lyons roofing understands customer service. When I contacted them via Angie’s list, I was called within 2 days to discuss the issue with our roof. An appointment was made. I was also informed as to a possible future date when any possible needed work could be done. I received confirmation by email, as well as a telephone reminder. I was also informed of the time and the name of the representative coming. I was also informed promptly of a change in the representative who was coming. The rep called 30 minutes before arriving and was on time. He was polite, knowledgeable and did not try to sell me a service I did not need. A business gets full marks from me if they come when they say they will come, turn up on time and are professional in there interaction once they arrive. There is nothing worse than waiting all day for a business rep to turn up and at the end of the day there is a “no show”. A day wasted. So many businesses have no idea regarding customer communication and service. But Lyons roofing gets full marks for this.
Response from Lyons Roofing
"Thank you so much for sharing your experience on Angie'[Member Information Removed] list. I will be sure to share your comments with the person([Member Information Removed]) involved. Again, thanks! Sincerely, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Fiona R.
Oct 2018
Roofing
We eventually (couple of weeks) got someone to come out and give us an estimate on 9/14/18 (I know you've been very busy!!!), he quoted firstly $17,000 to replace the whole roof and $1,600 to just repair the immediate damage with the understanding the whole roof would probably need replacing in 1-3 years. Ok fine we paid him 30% down and eventually on 10/3/18 we got a date that was set for 10/23/18 - Great we thought. We get close to that date and just like many before us the office called a week prior to say blah blah blah lots of rain, swamped (join the club), many customers, blah blah blah will have to get back to you to reschedule blah blah blah, we'll ring you back. Well guess what, one week later no contact from anyone! I realize you make more money on full roof replacements and ours is only a small job, but ours should be a quick in and out job surely! But eventually we will require someone to do a full roof replacement - Do you think I will use Lyons! I'm sure you will reply with words like computer error, someone did phone back, no answer (we have voicemail just like everyone else), really busy etc. etc. etc.. I have read all of the same types of stories in the reviews and they all follow the same story line, awful weather, over demand, huge backlog and many other excuses. Very disappointing service so far - the reviews tell me you do a good job once you get here, so please get on with it.
Response from Lyons Roofing
"Yep I get it. You are right about the storms. You are right about our need to reschedule. You are wrong about the size of the job influencing the wait factor. Service is their own department, their own crews, their own schedule. The re-roof department is equally bogged down. The reschedules are really about a constantly moving schedules due to the inability to work on a wet roof. A wet roof is a dangerous roof. We have a record breaking wet year that has wreaked havoc on our schedule. All that said, it sounds like you may not be happy with your choice of contractor. We never charge a fee to cancel and would be happy to return your deposit if you feel at all regretful of your decision. Please let me know how you would like to proceed. Sincerely, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
VIRGINIA L.
Oct 2018
Roofing
Lyons roofing was great in every way. I would definitely hire them again.
Response from Lyons Roofing
"Thanks so much for the A and the confidence to use us again. You are appreciated. Sincerely, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Leon B.
Oct 2018
Roofing
I'd like to post a 5 star review for Lyons Roofing. I've used this company several times in the past few years and have found them to always be very responsive and professional. During the rain we had this week I had a pesky leak in my garage in an area where they had previously worked. They responded right away and spent several hours tracking it down and repairing it. It turned out the leak had nothing to do with their previous work but, nonetheless they refused to charge me for the repair. Kudos to Jeremey, JT and Matt. Great customer service guys.
Response from Lyons Roofing
"What a lovely commentary about the hardest working service department in Roofing. We love our guys too!! Again, I am so please everything worked out. Thanks so much for sharing your experience with other Angie's list members., Best, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Luke R.
Oct 2018
Roofing
Lyons Roofing was very responsive when I contacted them about the repair. Ultimately went with another company, but Lyons was very professional about the whole process.
Response from Lyons Roofing
"Thanks for sharing your insight on the Lyons Roofing Estimate experience. Wondering- given that we got an A in price too- why didn't you choose us? :-( Best to you always, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Gerald V.
Jul 2018
Roofing
On time fixed any problems that came up, very professional
Response from Lyons Roofing
"Thanks for taking the time to share your experience with other Angie's list customers. Sincerely, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
BARBARA V.
Jul 2018
Roofing
Everything went well. Estimate was well prepared and detailed. Job started as promised. Workers performed their job without disturbing us and cleaned up every day. Communication was good. Roof looks great! Couldn't be happier with the entire process.
Response from Lyons Roofing
"Your kind words and review of your re-roofing process is appreciated. Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Roy B.
May 2018
Roofing
Inspection was done in timely fashion and report thorough.
Mark B.
May 2018
Roofing
The process went smoothly. Good company to use. Do get competitive bids. They will negotiate.
Connie T.
May 2018
Roofing, Deck and Porch Service + 1 more
The demolition of old tile was significant and laborious. The Lyons team stuck with it and finished the new install on time and it looks great.
Jerry S.
May 2018
Roofing
The work was done well but Lyon's Roofing was not able to adequately explain of their prices to my insurance company. So I did not get paid in full for their services.
L B.
May 2018
Roofing
They were very professional and the price was competitive. The new roof looks great.
Response from Lyons Roofing
"Outstanding! Thanks for sharing with other Angie's list members. Sincerely, Ann Pepper VP sales and production apepper(at)lyonsroofing.com"
DONALD T.
Apr 2018
Roofing
The quote was prompt and thorough. Questions were answered promptly and thoroughly. Scheduling was as promised. Tear-off and re-roofing was done VERY quickly, professionally, and as per specifications in the contract. Cleanup was timely and thorough. Minor damage to the home was quickly done without any debate.
Response from Lyons Roofing
"Well there it is. Thanks for taking the time to recap your experience with Lyons Roofing. You are appreciated. Best always, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Jason D.
Apr 2018
Roofing
They fixed a leak on the roof and went did maintenance on the whole roof where needed. No leaks since.
Linda C.
Nov 2017
Roofing, Roof Cleaning + 1 more
Lyons Roofing workers showed up on time. They were very polite and professional. All the work was completed in a timely manner and during and after the job they explained verything they did. They didn't try to sell me anything but instead they told me my roof was in excellent condition and should last for several more years. Very pleased with their work and would hire again in the future.
Response from Lyons Roofing
"Thanks for your kind words about our roofing team. You and they are appreciated. Sincerely, Ann Pepper VP Sales and Production apepper(at)[Hyperlink Removed]"
Matthew W.
Nov 2017
Roofing
We received a call the day before stating that they would arrive between 10-11, even though they were originally scheduled for 7AM. When they had not arrived by noon, I called the office and got the "answering service". They stated they would send a message to someone, but I never received a call back. At 1PM, I called the person who did the estimate. He said he would call me back, but never did. At 1:30, I tried the main office number again and someone answered the phone. She stated that the original scheduled crew was not able to do the job for some reason, so the job was added on to another crew's schedule. That crew finally arrived about an hour later. Floyd was great and did apologize for being late, even though it wasn't really his fault. He did a great job on the roof, particularly matching the color of our tile with the paint they used. In addition, he was honest that he over-sprayed a bit of the trim. He asked if I had any trim paint in the garage and immediately used it to fix the spot. I appreciated his honesty, as I likely would not have noticed the area until they were long gone. Bottom line: they did good work and the company would be getting an A overall if it weren't for being late combined with the lack of communication.
Response from Lyons Roofing
"I really appreciate the feedback. This allows us to improve. You are appreciated. I am glad Floyd was able to save the day. I am especially grateful that you clicked yes to using us again. We don't take 2nd chances lightly. Again, thanks. Ann Pepper VP sales and production apepper(at)lyonsroofing.com"
Craig W.
Oct 2017
Roofing
When my prior roofing company gave me a casual no detail estimate that just happened to match their on-line special and couldn't explain why, I looked for a new company and settled on Lyons. They sent out two estimators who gave me the estimate and then did the work right then. They did miss a spot with one tile that had been raised by the wind and they came right back out and fixed that a day later. Very impressed with their work and willingness to get it done quickly.
Response from Lyons Roofing
"Thanks for sharing the details of your experience with other Angies list users. Sincerely, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Lawrence W.
Oct 2017
Roofing
We were very pleased with the job. Crew was skilled, punctual, tidy, and well organized. Good supervision. The job was completed within the estimated time. It is a tile roof, and a very big, involved job.
Response from Lyons Roofing
"I sometimes get so welled up with pride. Thanks for sharing your experience with other Angie's list members. Sincerely, Ann Pepper VP Sales and Production apepper(at)lyonsroofing.com"
Nick C.
Sep 2017
Roofing
Two roof technicians were punctual and professional. Work was completed promptly and as advertised. Would use Lyons again and recommend them.
Response from Lyons Roofing
"Outstanding! Thanks for sharing with other Angie's list members. Sincerely, Ann Pepper VP sales and production apepper(at)lyonsroofing.com"
Anthony N.
Sep 2017
Roofing
Exceptionally well. Great job, wonderful people to work with.
Response from Lyons Roofing
"Why thank you. We like you too!! Best always, Ann Pepper VP sales and production apepper(at)lyonsroofing.com"
Licensing
Bonded
Insured
Licensed*
Trade License Number
348074
Trade License Locale
Arizona
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
10/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Lyons Roofing is currently rated 4.7 overall out of 5.
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
Lyons Roofing accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Lyons Roofing offers free project estimates.
Yes, Lyons Roofing offers eco-friendly accreditations.
No, Lyons Roofing does not offer a senior discount.
Yes, Lyons Roofing offers emergency services.
Yes, Lyons Roofing offers warranties.
Lyons Roofing offers the following services: Roofing, Tile, Restoration, Modified Bitumen, Foam, Elastomeric Coating, Shingles, Shake, Patio Decks, Attic Ventilation, Garage Ventilation, Skylights and Solar Tubes
Walk Decks