Lifetime Windows and Doors

***DO NOT USE THIS COMPANY*** Placed order with this company on 10/4/2019 for two exterior patio doors. They told me it would be 4-6 weeks before they would receive the doors. Some how they ordered the wrong door, it was caught and what they left off required an additional two weeks. Requested update in November still waiting on manufacturer. Requested update in December and was told that the glass in one of doors glass was broken and they are trying to get an ETA from the manufacturer. The replacement door were supposed to arrive first week of January. Finally got confirmation the doors would arrive 1/21/2020 and they scheduled me for install 1/23/2020 between 7-8am. They no show the day of the install with no notification via phone or email. I tried to cancel in early January, but they wanted to keep some of my deposit. So I visited their office this morning to speak with their sales manager and he informed me they sent an email stating the work couldn't be completed and I would be refunded. He couldn't tell me when I could expect the refund. Through the nearly four months several phone calls and emails were sent due to their lack of communication which was crickets. Worst business I have ever tried to give money too! STAY AWAY!! Here is one of the emails: From: Sonny Halderman Sent: Wednesday, January 8, 2020 10:48 AM To: Jim D. Subject: Halderman Order Jim, Any update on my gold doors handmade in Italy and shipped to the United States by canoe? Last I heard was second week of January and ta da here we are with nothing still. If no install date set by Friday I will be cancelling my order with Lifetime Windows. Sonny

Very Good...I would recommend Lifetime Windows and Doors. The salesperson answered our questions and showed us all the options. We had 17 windows installed. The Crew that come to our house was friendly, informative and experienced. It was a 2 day job and they finished on time. They explained the functions of our new windows and how to remove them for cleaning. We are extremely pleased with our new windows. We would recommend Lifetime Windows and Doors.

Not well; 1. The door we ordered was a French door, they shipped a sliding glass door. We had to agree to let them install it, because: a) the old door was already removed, and was no longer usable and b) we would have had to wait another 6 weeks to get the correct door. 2. We were given a refund of the difference, but it took a long time to get it. 3. The sliding glass door dose not fit well.

Amazingly. What a great company, top to bottom. It's the type of company you want to refer all of your friends and their friends to. From dealing sales staff and installers and everyone above, below and in between it was a really nice experience.