Legends Garage Door
About us
Cost is determined by the job. Free Estimates. We accept credit cards, cash and check AND offer Financing.
Business highlights
Emergency services offered
19 years of experience
Services we offer
Repair and installation of Garage doors & openers, new panels, parts, roller replacements & spring adjustments
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.25 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 20% |
Showing 1-5 of 5 reviews
Mark B.
Oct 2020
I was told that my warranty service fee would cover parts and labor charges. But then after the work was completed the technician told me neither were covered. So I was double charged. Spoke with manager, John but he was unwilling to help. This is not an honest business.
Response from Legends Garage Door
"[Member Name Removed], I'm very sorry this happened, but as explained to you multiples times, we have no control over what your policy from your Home Warranty can and cannot cover. While I apologize that this has happened to you, leaving a F-Rating for the company just performing the labor and not your Home Warranty for the mistake they made in your coverage does not accurately reflect the situation. In regard to the full payment, you were only billed for the non-covered part, which you had the opportunity to decline. This was also at a discounted rate compared to the normal amount that would be charged for a non-home warranty call. We attempted to help you with this unfortunate situation with this discounted price. The fee you pay to your home warranty only covered the dispatch and diagnosis labor and is set by and paid to your Home Warranty directly- not our company. At this point you can get in touch with your Home Warranty to see if they will reimburse you for their mistake, however, as a contractor bound by our agreement with your Home Warranty company, we cannot make adjustments in your coverage without your Home Warranty's approval. Here is the direct phone number to get in touch with their Customer Relations department - 1-800-308-1420."
WILLIAM M.
Dec 2017
Great, as explained above. Good work, friendly and helpful service, very honest, and reasonable price.
WILLIAM M.
Nov 2017
Great. The tech, Manny, was most impressive in his honesty, efficiency and expertise. It turns out that the garage door motor, put into service in 1993, is "on its last legs." I was told that before. A new one with two remotes, a belt rail, and keyless entry would cost $335.00. Manny could have proceeded with a hard sell to get a new motor/system right away but he did not. He showed me how, if the motor quit, to manually open and close the garage door while waiting for a motor replacement. He balanced the door so well that the manual opening and closing was very easy. In other words, one might wish to wait until the old motor quits. What a way to build customer loyalty! Of course, when I do need a replacement, it will be Legends Garage Door. Finally, it is hard to overemphasize Manny's down to earth friendliness and positive attitude. Great experience.
Richard G.
May 2017
These people do excellent work. Easy to work with.
Marianne L.
Aug 2016
I thought this review was posted months ago but just found it sitting in draft mode. Sorry Legends! Hope it goes through successfully this time! This positive review is a month overdue but now we have lived with our new door for over a month so I feel even better about writing it If I could give this company 10 stars I would do it. From the moment I called and spoke with Melissa to set up our consultation appointment, I knew I had called the right company. She came out to the house with samples, colors and fantastic ideas. Melissa was so personable and made the experience fun with no pressure whatsoever. She was quick to respond to my phone calls and emails as I debated about several color choices and styles. She set up our installation appointment at a time that worked perfectly for me and my husband. Cory arrived on time and installed the garage door quickly and efficiently. He did a perfect job. We love our garage door. We get compliments on it all the time. By the way, I do my homework and feel confident saying that the price, quality and responsiveness of Legends were all far superior to those of other companies that I researched. Thank you Legends. We would highly recommend this company to anyone looking for a new garage door.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Legends Garage Door is currently rated 4.2 overall out of 5.
Legends Garage Door accepts the following forms of payment: CreditCard
No, Legends Garage Door does not offer free project estimates.
No, Legends Garage Door does not offer eco-friendly accreditations.
No, Legends Garage Door does not offer a senior discount.
Yes, Legends Garage Door offers emergency services.
No, Legends Garage Door does not offer warranties.