KY-KO Roofing Systems

Ky-Ko Roofing is hands down the best you could ask for. Every single person who works there is customer service oriented. From the woman who answered the phone, to Arlene in the scheduling department, they were patient and answered every question I had. The salesperson, Phil, took my calls even after the job had begun. I have a dual elevation roof (tile and flat) and I wish everyone could see the great job they did. Rocky, from the foam crew, was thorough and professional and very knowledgeable. Alvin, from the tile crew, called me before they started actually laying tile to ask me if instead of replacing the shingles where the swamp cooler used to be, I would like to do the tile over the whole space. Oscar, from the customer service crew, drove all the way back to my home in Scottsdale from Awatukee just to reset my satellite dish before the first Monday Night Football game started. If you need an honest, professional, and customer friendly company for roofing repair or replacement, do yourself a favor and call these guys. I am not the easiest person to please and they far exceeded my expectations.

As best as I can tell after two months and several heavy rainfalls, no leaks. Workers were polite and took care to not damage the paint job on the house and covered the pool to keep out debris.

I highly recommend this company. From beginning to the end, they handled everything with the utmost professionalism. They carefully explained every stop in the process. They let me know who would be out to the house and when, and exactly what they would be doing. They were always on time. They had great follow-up as well, wanting to ensure we were satisfied. (it has rained since the roof replacement and no more leaks, so definitely satisfied). Having dealt with many different companies for home improvement work, I can say that this company is a stand-out. If you need a new roof, or need a roof repair, don't hesitate to contact KY-KO.

The Ky- Ko estimator was prompt and courteous and answered all our questions. He quoted a fair and reasonable price. The crew was polite and did an excellent job. They cleaned up the area every day - as we have a dog and vehicles not wanting any nails left on the ground. Ours was a 35 year old tile roof. It looks better now than when we bought the house 13 years ago. They even went above and beyond..... I asked them if they could patch an area of wood trim that was up high near the roof. It was damaged by woodpeckers and definitely not part of the roof. They patched it and I can't tell where the damage was. We also had quite a few rain storms the week they were doing our roof. The roofers would stop, sit in their truck and continue on with the work when it stopped. Awesome... The only down side of the whole experience was that we both had that week off work.. Scheduled months in advance - so that we could be home with the dog while the roof was being put on. They were supposed to start on Monday and they started about a day and a half late. Scheduling problem. Other than that, I would definitely hire them again.

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The services were excellent.

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They were very responsive and came highly recommended from everything I saw. They did a great job, were on time, and when I had minor things I wanted done after they'd finished the job, they immediately came back and took care of those issues.

These guys were very professional and did excellent work. Definitely will use them again.

It has been very good. The person who first came out came out three times to answer all of our questions. They really cared to make sure we understood everything. They were very helpful in talking about the procedure before we signed the contract. They honored all of our scheduling requests. They took a little bit longer to finish than they had hoped, but that was because of the rain. They got it finished and it looks great! We are just waiting for an inspection now. I really appreciated that they had a job superintendent that came every day. I also got a warranty on the work which I thought was good.

They were very good to work with, on time, courteous and answered all our questions. Their work was professional and it's been over a year and no problems so far.

The two crews - one to replace the damaged spanish tile and the other for foam application were timely and professional. The clean up was perfect.

VERY PROFESSIONAL. EXCELLENT WORK FORCE WITH CONSTANT SUPERVISION. WERE VERY CAREFUL OF TREES AND OTHER PLANTS. WORK WAS COMPLETED PER THE CONTRACT. NO PROBLEMS. PRICE WAS FAIR AND JOB COMPLETED IN A TIMELY MANNER. WE ARE VERY PLEASED WITH THE JOB/

I would not recommend them. The workers from Ky-Ko Roofing arrived without a supervisor and didn't know what to do. They were in a big rush to finish. I wasn't pleased with their service. They were not very responsive and I wouldn't use them again. The quality of the work done was low. Warranty service was given grudgingly.

It went well. They were done quickly and cleaned up their mess. Because it was so expensive, we need to do the roof in sections. For the next section I got additional estimates and hired a different company.

The roofing job went well. They finished the job in a timely manner. Addressed one issue we had and resolved it. It was a very large roof.

I called about a problem and they responded quickly. The salesman was very professional.

Repair was made but, workers didn't show up until late afternoon, and only after I called to check if they were coming. Poor excuse given but I was assured at 11 they were on their way. At 1, they arrived, and wanted to "get a sample tile and come back tomorrow". Amazing since we had already waited a month because they had to order the tile! They left, came back an hour later (because I insisted they NOT come back tomorrow but rather come back TODAY), worked for an hour, then the supervisor arrived and informed me the worker's saw blade had broke and they'd have to come back and finish "first thing" the next day. First thing was 8 AM, they worked another hour, and were gone. Found a dozen or so nails left on the ground, but otherwise, they did clean up. Amazingly, their estimate was exactly what the repair cost, even though they used some of my tiles. I was told a supervisor would come and check the work...if he came, I didn't see him and I work at home. Bill arrived promptly though!

Prompt, good work. Has held up beyond 9 yr. re-coating estimate. Does yearly inspections for free. Did repairs (due to our having to cut into roof) at reasonable cost. Cost may have been slightly on the high side, but has been worth the cost. There are so many shoddy roofers in AZ that lowest cost is probably a big mistake. We are very discriminating and carefully examine work done.

When the estimate was given, the individual said it would take 2-3 days to do the job and gave me the price quote of $4410. When the job was actually finished, it took only one day to complete. The $4410 seemed reasonable for 2-3 days and seems extremely high for only 1 day. I feel like I got taken on the price. The quality of the job seems fine.