Ideal Custom Flooring LLC

I had Florin install my luxury vinyl plank floors on my new remodeled home. High quality floors. The home had two new additions, each addition had a new concrete slab poured against the existing slab. These transitions had slightly uneven concrete since it was not seamless. One of these, Florin poured self leveler, albeit not nearly enough, the other he did not. The floor prep was not done correctly and now in both areas I have cracked flooring down my entire kitchen, as well as in the middle of my living room. I am talking 25' of continuous cracks right over the uneven concrete. The floors depress over 1/2" when you step on them. At first I thought i could live with it, so didn't complain, but as time went on it got worse and worse. Now the floors cut your feet. I had Florin out to inspect, and he gave me the typical contractor excuse that its a high traffic area and floors are cupping bc they are vinyl. I have built several homes and also work in the trades. The only 2 places in the home where this cracking exists are exactly down the fault lines of these two uneven concrete surfaces. Cupping does not cause planks to split in two at each seam. He tried charging me nearly 25% of my entire 3000sqft floor install to fix this 100sqft section, which no guarantee it will work or look good. This is clearly a workmanship error and I am so tired of contractors not taking accountability for their mistakes. Florin is one of those guys. Avoid doing business with him. For $100 in materials and spending 1 hour to float the floor properly, this could have been avoided. All slabs are going to have uneven surfaces from settling etc. A good flooring guy will take a level out and make sure to fill any voids. My floors are ruined and will need to replace now the entire great room and add a seam to make it look right. $5000 mistake.

Amazing work for a great price! On time, called or text before arrival, very professional I love my new floors and baseboards!!! I would recommend this company to everyone.

I am very pleased with the workmanship and the price. I would definitely hire Florin from iDeal Custom Flooring to repair any future flooring issues. I had contacted several other companies, but iDeal Custom Flooring was the first to return my inquiry in a very prompt time frame. Also, the price he quoted me before coming over was the same as the final bill.

Amazing Job! I cannot even tell where the damage was.

My dog chewed a hole in our hardwood floor. This company replaced of the damage wood with new boards. Now it looks as if nothing ever happened! I am so pleased with the work.

Just had Florin complete the instillation of my new wood flooring in the living room, AZ Room, dining area and hall areas. He did an excellent job. He was timely, precise and I would recommend him to anyone interested in the installation of a wood flooring.

Arrived at 8a and finished at 9p. Went smooth…no problems. Will use, again!

They were always on time, finished in timely manner, we had great conversations, we lived the work that they DoD on our hope.

Initally had trouble finding someone to install the vinyl plank but Florin was up for the task and knocked it out of the park. He worked tirelessly and completed about 500SF of vinyl park along with all the wood base in one day. It was a lot of work for one person in one day and the quality of work was great. I'm a project manager in the construction industry and can appreciate quality work when I see it. I woudn't hesitate to use Ideal Custom Flooring again.

A very outstanding and professional job. Would highly recommend him in the future.

Great experience. He was very good at the details and finished the job right on time with no problems.