Honest-1 Auto Care

unknown

I just moved to Phoenix from Virginia and wanted to start the process of switching the registration of my 2003 Toyota Corolla, etc. to Arizona. I knew Phoenix has strict emissions requirements, and the check engine light had been on for several years. I knew it was related to emissions, but never got it fixed because I didn't need to to pass the yearly inspections in Virginia. I took it to another auto-repair facility who said they just needed to fix the O2 sensors. After spending $669 they realized that I actually needed a new catalytic converter. The quote was astronomical, and I decided to look into getting a new car. Long story short, I decided to get the new catalytic converter. Was referred to Honest 1 Auto Care by a friend's niece. Dropped it off on Monday morning. They called me back to say they needed to order the part and it would take another day to come in and then be installed. They evidently had trouble finding the part. Ended up charging me for about an hour's worth of labor even though I'm sure it took longer to do all the research, etc. The part itself was outrageously expensive, and I'm thankful they gave me a break on the labor cost. They were very friendly and professional, which eased the pain of the bill. I plan on bringing my car back again!!