Hi-Tech Car Care

Within a half-mile of leaving the shop my awd warning light came on, as well as the check engine light and tpms warning light. The tech over-inflated one tire to a dangerous level while leaving two of the four at dangerously low levels. Their report stated no codes were read in the computer, the shop I have chosen to take it to in order to properly fix it found 7 stored codes. My breaks still squeak, there is still a rubbing noise when turning. $2,300 was spent on repairs that were poorly performed, putting me at risk while driving it home. Do not take your vehicle to this shop. I had a camera in the car and have video of the tech listening to loud music while driving it on the test drive. He would not have been able to hear any of the noises that are indicative of the concerns I reported. Shoddy workmanship and an inconvenience. Caveat emptor...

unknown

They did a good job with the work. We don't live near them anymore, but I would use them again if we're in the area. They are very fair, and they back up their work. If something goes wrong with their work, they will take care of it. I also like that it's a family owned business.

They give quality work and are professional. It is a great place.

This is the second time that I have used Hi-tech car care after finding the positive reviews through NARPRO(Phoenix Auto Repair Service from Approved Repair Shops)and as a top shop through AAA, AZ. Jim was able to fit my car in right away to look at it. It was shaking on the right side when I would come to a stop. It turns out that the problem was due to a faulty installation of brakes 7 months prior through a chain brake service center. The brakes were supposedly under warranty, but they charged for labor. Brian from Hi-Tech explained what had happened when they were installing the brakes and how they had used a very cheap part and that caused the brake pads to not be properly attached. They also fixed the leaking pinion seal since I knew that the dealer had not fixed it the last time I had service. The next day my car was fixed and working perfectly. The next day I was rear-ended on the way home from work. Hi-tech car care took a look to determine damage & did not charge me. :)