GOODYEAR AUTO SERVICE CENTER

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We had our Suburban towed in to their shop by AAA and they diagnosed it as a faulty fuel pump. The fuel pump died in our driveway fortunately. They diagnosed the problem- although my husband figured out before - they just confirmed it. They told us that having less than a 1/4 tank of fuel was one of the contributing factors in this hot climate. Something we never had to worry about in WA. They forgot one thing - but it is not crucial to the integrity of the vehicle. They did not totally calibrate the fuel gauge, so it never shows Full - always about a 1/4 tank lower - when the gas pump goes off. As they have to take the tank out to fix that - we have not done anything about it. It is an expensive fix - but they did a good job and our old Suburban is working well and has for the past several months. They date is approximate - I can't really remember the day exactly.



Nice group of people there and they were able to work on it right away, which we appreciated.

They were very professional and even gave my husband a list of other things that may be needed on his vehicle soon but without any pressure at all! They were also very quick about everything!

They are a little bit pricey, but they do excellent work! They are hard working and answered all of my questions. I was pleased because they were honest and finished the work quickly. I would recommend them to other people because they are easy to work with and reliable.

I have always trusted the service here and the mechanics and the others that work here show great customer service skills. My car is always clean and there is not mess after they finish the work. I will continue to go here for my service.

They are very customer service friendly. I never had to give them trouble with any of the work that they did because it was all right. I love when you go into a place and you don t have to worry about all of the hassles that come with the service.

THE MECHANICS AND SALES PEOPLE ARE VERY NICE AND RESPONSIVE. HOWEVER, EVERY TIME WE GET OUR CAR FIXED HERE, THEY CHARGE US FOR TOO MUCH LABOR. A 2 HOUR JOB, TAKES THEM 8 HOURS. THINGS OFTEN BREAK THAT WEREN'T BROKE BEFORE I TOOK MY CAR HERE. I ALWAYS FEEL CHEATED AND RIPPED OFF WHEN I TAKE MY CAR HOME.