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Geek Elite Computer Services

About us

Computer problems? We can help! We specialize in providing quality and affordable on-site, pick up & drop off, and remote computer repair and services in the Phoenix area for commercial or residential customers. We have the skills and experience to deal with any computer problem you may need help with including virus and spyware removal, sluggish computer performance, internet connection problems, setting up home networks, data transfer or backup, Windows errors, hardware upgrades, and much more. We offer free estimates and flat fee pricing per specific problem. You will know the exact cost before we begin work.

Business highlights

Emergency services offered
15 years of experience

Services we offer

MS Office installations, PC trouble shooting, PC tune up, Virus and malware removal, Windows password reset, and remote services available., computer recycling. On site, data back up, hardware installation, home network setup, operating system re-installation or repair, peripheral installation, pick up & drop off, software installation

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.925 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
4%
2
0%
1
0%
Showing 1-25 of 25 reviews
Bob O.
Oct 2017
5.0
Yes, I recommend this pro
$40
Excellent and timely, with very fair pricing.

GEORGE S.
Jul 2016
5.0
Yes, I recommend this pro
$200
I contacted Don about a crashed hard drive on Friday afternoon. I had my computer back functioning around noon Monday. What more need be said!

Thomas L.
Dec 2015
5.0
Yes, I recommend this pro
$235
Ah, that sick feeling you get when the computer fails to boot up. It's when you start wondering how bad your day is going to be. Found Geek Elite on Angie's List and based on the reviews and proximity to my house, gave Don a call. I was able to drop the computer off at his location within 30 minutes (did I mention proximity to my house?) and Don said he would check it out after returning from another call. Had a callback within a couple of hours and Don advised the hard drive was failing. He recommended replacing the hard drive obviously and said it might be possible to clone the old drive; a process which would take overnight. If the clone failed we would have to go the route of reinstalling the operating system and applications, and recovering my data from Carbonite; which I knew would be a much more onerous process.
Don called the next morning and advised the cloning appeared to have worked and I picked up the computer the same afternoon after Don completed some additional validation testing. Upon booting up at home you'd never know I was having issues. Everything is exactly as it was before the issue began; desktop icons, files, programs, everything. Of course it helped the failing drive could be cloned but it's not something I could have tackled. Restoring backed up files? That I could have done and I would have liked it a whole lot less.
Excellent price. Excellent service. I'll definitely call Don again should I need computer service in the future.

Sam B.
Oct 2015
5.0
Yes, I recommend this pro
$130
.

Daniel P.
Apr 2015
5.0
Yes, I recommend this pro
$100
Fast communication, easy drop off/pickup, great service-would definitely use again.

Jack S.
Dec 2014
3.0
$190
Had to go back a second time to resolve issues. Does not have an office to go to, had to meet in front of his address and also had to meet at Starbucks.

Response from Geek Elite Computer Services
"I am surprised by this average review and feel compelled to respond. 1) All of your requested work was completed correctly, efficiently, and within 24 hours. 2) Yes, my business is out of home. I travel to clients and receive drop offs. I have no need of a brick and mortar store that would simply increase my costs which would then increase the cost to my clients. This has never been an issue in 4 years. If it was an issue for you, I could have simply picked up and dropped off the computer at your home - which is a standard service offered at no extra charge. 3) The "second time to resolve issues" was, in reality, extra work you requested to have done fine tuning your Live Mail and some other items after a fresh install of Windows. I met you at Starbucks as agreed upon by you to assist you with your additional requests. All of which were completed to your satisfaction and without any additional charge to you. 4) "Professionalism: C" ? Perhaps because I do not have a store? This rating certainly cannot be referencing my attitude or presentation, which is always professional in every manner. As users can tell from my reviews, I pride myself on providing exceptional quality work with a professional presentation. It is unfortunate that despite all work being completed correctly and quickly, that you felt the service provided was not up to your expectations because, as you stated here - you had to meet me at my home (which is my place of business) and you requested follow up work be done, which was completed satisfactory and at no additional charge."

Brian K.
Nov 2014
5.0
Yes, I recommend this pro
$120
Geek Elite had the problem diagnosed within a couple of hours, and had my PC fixed within a day.  I am confident that if I had taken it anywhere else, I would have waited at least a week and not gotten the results I got with Geek Elite.  He also installed a better anti-virus program than I originally had for only $30.  His rates are extremely reasonable; he is prompt about communicating his progress; and the results are perfect.  I would use him again any time I had a PC issue.

Alan R.
Aug 2014
5.0
Yes, I recommend this pro
$150
We had not had a 'check-up', overhaul or cleaning in several years.  We are only somewhat literate in PC's and laptops. 
Don was fantastic, talking/teaching as he went.  He spent quite a bit more time with us than he actually billed.  We called him twice after he came, he went on-line/off-campus to adjust his original installations at no charge.
The guy is kind-hearted, knowledgeable and a pro.  He also picks up the phone when you call!
We never had such a good experience with a computer guy.  Can't recommend him more highly...

Lee F.
Jul 2014
5.0
Yes, I recommend this pro
unknown

Sydney R.
Jul 2014
5.0
Yes, I recommend this pro
$163
Don Stunoff, owner of Geek Elite performed removal of files that were slowing down our machines. He removed hundreds of bad files and malware. We highly recommend him and will use him again when the need arises.

SALLY J.
Jul 2014
5.0
Yes, I recommend this pro
$80
I had the same problem about 1.5 years ago, and took my computer to Data Doctors.  They charged me about $500 and had my computer for a week.  I called Don on July 3rd, he met me on July 4th (unbelieveable that he would do this on a holiday), and had my computer fixed and back to me on July 5th.  He found no hard drive problems like Data Doctors did with this same error message. I give compete recommendation to Don for his work on my computer.

Kathryn V.
Jun 2014
5.0
Yes, I recommend this pro
He was great! Easy to work with, knowledgeable, quick turnaround, and he even met me outside of normal business hours to facilitate my drop-off and pick-up. I would definitely use him again!

Colleen L.
Jun 2014
5.0
Yes, I recommend this pro
$120
unknown

Paul S.
May 2014
5.0
Yes, I recommend this pro
$100
Wow!  I could no longer access my main user profile in Windows 7 after a routine update.  My profile had everything in it but Windows no longer recognized it.  Although I perform regular backups, I still had one critical file I needed off the desktop.  At first, I went to Best Buy, but they told me it couldn't be fixed and recommended I send the laptop off for data extraction.  Not satisfied, I decided to try finding someone local on Angie's List.  I'm so glad I did.
Don was extremely courteous and professional.  I met him at his apartment complex off Greenway (near Bell Rd).  He was very prompt and provided outstanding communication.  I'm totally impressed!  When this problem first happened, I fretted over finding some place to take my laptop for repair.  I tried an internet search for the problem to fix it myself, but no luck.  I don't like the idea of taking my computer to a stranger.  I took a chance with Don and couldn't be happier.  Not only do I have my laptop back like it was, but it runs even better than before.  
If you're having any kind of computer issue, I would heartily recommend Geek Elite before taking your machine to one of the big box retailers.  A++++++++

Mark S.
May 2014
5.0
Yes, I recommend this pro
$305
Don was very prompt to return calls and punctual with his appts.  He was very professional and personable and was able to work on more than one computer at a time while he was at our house.  One of our desktops was running extremely slow and making a strange clicking noise. He tuned it up and removed malware and it is running much better. Our other desktop was crashing constantly to the point where it was non-usable.  He cleaned it out, reset some internal components, tuned it up and it runs beautifully now. Additionally, my 5 yr-old laptop was virtually non-functional. Don took it home and pretty much wiped it clean and reinstalled everything and it runs like it is brand new.
Don seemed to be genuinely more concerned with resolving our computer problems than what he was going to charge us for his work. We couldn't be happier with his service and will definitely use him again and have already referred him to family members.


Michael M.
Jan 2014
5.0
Yes, I recommend this pro
$100
Process went extremely fast. Don diagnosed the problem and had my computer back within 24hrs.  I am impressed by his professionalism.  Would highly recommend his services to family and friends.  Very personable.

Jim R.
Nov 2013
5.0
Yes, I recommend this pro
$100
Very Pleased.

Christine H.
Nov 2013
5.0
Yes, I recommend this pro
$230

I chose Geek Elite because the address indicated it is close to my home.  I called and arranged to meet at a convenient spot.  He took my computer, installed what I needed, and met up with me again the next morning to deliver the PC.  I don't know how many technicians there are, but the one I dealt with was polite, accommodating and punctual.  I was very pleasantly surprised.

June 2015 UPDATE:  I had both computers back, in perfect working order, in less than 24 hours!  The cost...100!  I'm glad I found this place when I did.  I've never had much luck with just taking something to a location close to my house. 


George R.
Sep 2013
5.0
Yes, I recommend this pro
$120
We were receiving numerous pfishing popups on our desktop computer.  Just couldn't make it stop.  Checked Angie's List for recommendations.  This one had received all As and excellent reviews.  This is a one-man operation.  I made an appointment and he showed up promptly on the day and time agreed upon.  He was neatly dressed, wearing a t-shirt with his company logo.  He was very polite, personable, professional, and efficient.  After explaining the problems to him, he gave us a quote.  He then got right to work and explained what the problems were as he found and fixed them.



He charge us what he quoted.  We thought it was very fair for the amount of time he spent with us.



We were very impressed with his knowledge, expertise and professionalism.  We would absolutely use his services again and recommend him to anyone.

Jeff J.
Sep 2013
5.0
Yes, I recommend this pro
Today every business needs computer services of some type. Large companies usually have the luxury of having a full time IT person on staff, but for small companies it’s hard to find someone who can be there when you need them, who knows what they’re doing, and is reasonably priced. We had gone through a number of different people and never were satisfied. Large companies that had someone available were expensive and we got a different person every time. Sometimes they were good and sometimes they were not so good. If possible we prefer to have the same person every time so they know our systems. It’s hard to get that from a large company so we tried a few one man shows, and while we got the same person regularly, we really never found anyone that fit out needs. Some were part time and had another job so they were only available certain hours; others were good at the computer work but you never knew when they would get back to you. Some were good with software issues and others were good with hardware, but it was hard to find someone who knows both. I’ve never been disappointed with anyone from Angie’s List but for some reason I didn’t think of looking there for Computer Services. Then one day it hit me and looked on Angie’s list and found Geek Elite. The comments about Don, the owner of Geek Elite were very positive so I gave Don a call and it wasn’t long before he called me back. I had a laundry list of things for him to do when he came out and I showed him the first items. I could tell right away he was very customer service oriented and knew his stuff, and unlike most people he could deal with both software and hardware problems. Since then I’ve had him back to my business and my home several times each, as well as having him do some remote repairs. Geek Elite is by far the best computer service company I’ve ever used and my whole staff loves Don. He’s so attentive they all feel like they have their own personal IT person. We couldn’t be happier. Just don’t tell anyone because we wouldn’t want him to get too busy.

Richard B.
Aug 2013
5.0
Yes, I recommend this pro
$140
He was great. He did an excellent job and got up running fast. I'm going to use him again to set up remote access from my home. He was very professional, was on time and he knew his trade very well. It was a great experience.

Roberta F.
Aug 2013
5.0
Yes, I recommend this pro
$100
Extremely well.  Don was very professional and very helpful.  I know little about computers and he was patient and available for all my questions.
I highly recommend his services.

Rebeca M.
Aug 2013
5.0
Yes, I recommend this pro
$120
Their service turned out quite well. I had no complaints. The work was done quickly. The guy that did the work was very nice and professional. They are located near me so it was convenient to drop it off before work so he could work on it. I picked it up two days later when it was convenient for my schedule. I have recommended him to my neighbors as well.

Rachel G.
May 2013
5.0
Yes, I recommend this pro
$70
We have been extremely pleased with our experience with Geek Elite.  Regardless of the issue we have experienced,  or the service we have requested, Geek Elite has always been able to achieve a resolution, most often above and beyond our expectation.  They are professional, efficient, and very knowledgeable.  They have always been willing to work around our busy schedules. I have and will continue to recommend them for for anyone experiencing computer related issues. If this is you, please check out their website. If not, why not bookmark it for future reference? No one likes to think about it, but  you never know when problems might arise.  For my husband and I, having a trusted resource on whom we can depend has truly been invaluable.

Cynthia L.
Sep 2012
5.0
Yes, I recommend this pro
$60
I have used Geek Elite since Feb 2012 and I have never been disappointed. His servicing of my computers is excellent, his problem-solving skills incredible, and his fees are very fair. I highly recommend Don and Geek Elite for all of your computer needs.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Elite Computer Services is currently rated 4.9 overall out of 5.

Geek Elite Computer Services accepts the following forms of payment: CreditCard

No, Geek Elite Computer Services does not offer free project estimates.

No, Geek Elite Computer Services does not offer eco-friendly accreditations.

No, Geek Elite Computer Services does not offer a senior discount.

Yes, Geek Elite Computer Services offers emergency services.

No, Geek Elite Computer Services does not offer warranties.