European Design Flooring

This was the second time I used this family operated flooring company to install flooring in my home. Yet again European Design Flooring exceeded my expectations. Always courteous and respectful to our ideas and input, but also bringing their expertise and professionalism in. I highly recommend them!

These guys do excellent work! We just purchased a house built in 1996 with the original hardwood flooring in pretty bad shape. There were scratches and sun fading where furniture and carpets had been and noticeable shrinking of the boards in some areas. They were careful to mask off cabinets and appliances and kept the sanding dust at a minimum. A repair had to be made in the middle of the room and it is perfect! The floor looks like new and is beautiful!

We had the work done in the fall of 2017. I always like to wait to review work, to see if the work holds up. Marin Man, the owner, was professional in every way. He gave us very good advice on the flooring and how it should be installed. He had to remove carpet in the bedroom and great room and jackhammer up the tile in the foyer and the great room (tile was under the carpet). We also had made plans to be out of town when Marin could schedule the work. We were going to change our plans, but Marin said that would be better for all of us, since the jackhammering was very dusty. Marin installed a lockbox outside for the house key. So we left for the week, just as Marin and his men arrived. When we returned, the house was spotless and the floors were beautiful. But Marin did something that impressed us even more. We got a phone call from him on our last day away, and he told us that as they were leaving and closing the garage door, the power went out in our house. Marin checked the circuit breakers; they were fine. Marin asked the guards at the gate if they had lost power (they had not) then went to the neighbors to see if they had power (they did). He then called APS to get them to come out but they would not because he was not the owner. He then called us on our cell to report the problem and his efforts to fix it. I called APS and they had replaced our meter and it somehow turned off the power and never noticed or checked it. Marin spent several hours beyond his job for us and even said he would come back the next day to see if it was back on. But we were returning home that night so I told him that was not necessary. Marin came by the next day anyway to bring us some cleaning supplies for the floor and to make sure all was OK. He went way beyond what I would have expected from a company. We have two more rooms that we want to install wood floors in and I will definitely call Marin again. And the floors are still beautiful.

This was a big (approximately 2300 square feet) and very messy job! It required the use power equipment to remove the existing tile, remove and replace all baseboard and it even required some unexpected repair work on the existing sub-flooring. Prior to beginning the dirty work, they carefully moved and covered all of our furniture and even sealed off carpeted rooms with plastic sheeting in an attempt to contain the fine tile dust created by chipping up the saltillo. I have had other construction/remodel jobs of various sizes done both in this and other homes, and I have to say I have never had a company that I could as wholeheartedly recommend as I do this one. They arrived promptly on the scheduled starting day as well as every day except Sundays until the job was complete. We nearly always had at least 3 men working and occasionally 4. It was always the same crew and without exception they were all highly skilled. As an example, we had slate tile placed in front of the openings of our two very irregular rock faced fireplaces. I was extremely impressed and pleased with the care and precision with which the slate was shaped to fit. There were many other examples of their attention to detail and responsiveness to our needs, but I will just mention one other. As our baseboards had to be replaced it was necessary to stain the new ones to match the old door trim. That required a little trial and error with samples but they worked to refine the stain without complaint until it was an excellent match resulting in new baseboards that look better than the old ones. In summary, our expectations were more than met and we are delighted with our beautiful wood flooring! It was an expensive job, but we feel we got more than our money's worth.

We had an amazing experience start to finish. Their work was impeccable and of the highest quality. They were real perfectionists. The work was completed on time and the price was more than competitive. It is great to support a family business and we highly recommend them.

We could not be happier with the process and the results. We received exceptional service, pricing, and expertise. If you are considering flooring, they are definitely worth a look!

Very good; the floors look beautiful. The only thing we are not happy about is that too much tile was ordered, and they will not let us return the extra box for a credit. However, we will use them again as they have a great selection, the installer does a beautiful job, and the work in completed very quickly.

Mr. Man did the estimate promptly. The work was performed after the new tile was installed in a very professional manner. Housekeeping on the job was excellent. Quality of work was also excellent.

I recently remodeled my home with new counter tops, back-splash, tile, carpet and wood floors. European Flooring was fantastic in every way. The owner, Marin, oversaw the project and made sure that everything ran smoothly from the beginning to the very end. Each member of their crew was pleasant to deal with, on time, did a quality job and made the process stress free. I would highly recommend European Flooring to anyone considering a remodeling project, they a are first class company delivering both high quality and exceptional customer service.

We loved our experience with European flooring. Marin and John were both polite, professional and always attentive. This family owned business is by far the best vendor we have worked with in Phoenix. The Engineered hardwood is beautiful, it really exceeds are expectations and our gray carpet is plush and perfect. We got 4 ¼ inch baseboards which are stunning with the flooring and very happy he gave us a deal on them. Marin and his team did an amazing job with installing all our flooring for our new home. The workmanship, detail and overall completion was exactly as expected. John was great in always getting back to us and being very helpful on the phone with questions. We received quotes from 2 other hardwood flooring companies and not only were they both more expensive for the same thing but the customer service lacked with one company in particular. We are very happy with our choice and would definitely be a repeat customer as well as referring anyone we meet. Thank you European Flooring! Shannan & Matt