Energy One of Phoenix
About us
National exterior home improvement company, specializing in energy efficient products
Business highlights
Services we offer
Sales of high performance energy efficient windows and patio doors.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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97% | ||
2% | ||
0% | ||
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2% |
I needed to have my windows replaced on my house. My house was built in 1998. I had received multiple quotes but each quote needed to cut between 2 to 10 inches into my stucco. I would have to have a contractor come in after the windows are installed to fix the inside and outside of my walls. Energy One was able to retro fit my windows. The process is that they don’t have to cut into the stucco rather they put the new windows over my old frames. This saved me about $10,000 to pay a contractor to repair the stucco and repaint my house). My experience with Energy One has been a pleasant experience. I had 13 windows installed and 1 sliding glass door. Since I didn’t order the door at the time I ordered the windows. They came out twice to install the windows and the door. There were a few hiccups, one of the windows was not measured correctly and therefore it didn’t fit. This window had to be reordered and the other issue was that the sliding glass door lock broke 2 days after install. Energy one was great to work with. They ordered the correct window and asked if I wanted to rush it. I decided to wait until the sliding glass door was ready. On the second issue, I texted Jeff on a Sunday morning (the lock broke late Saturday night), and he was able to send someone to my house within 45 minutes to fix it. Over all, I am very happy with Energy One. They are a great company and they really want to take care of their customers.
Technicians carefully measured each window they were going to replace. Ordered windows according to specs, including standard and custom-sized fits.
Installers arrived on time with all correct materials. Explained the process and before beginning, remeasured the windows. Performed a 2 day job in one day. Very informative, professional and neat. Work areas were left as clean as when they arrived. Before leaving, they reviewed the operation of the windows, and made sure we were satisfied before they left.
Follow up by Installation Manager the next day was complete and thorough. Reviewed contract, operation of windows, and terms of sale. During inspection, installers found a piece of weather stripping that wasn't properly fitted, so they scheduled a replacement window pane. When manager arrived the next day, he'd already been briefed on the issue and replacement process was in motion.
New windows are a noticeable improvement to our residence; we've already received two inquiries from neighbors about the company product and service. We are very pleased.
Our new new windows have made a tremendous difference in our house. It is cooler in the house and there is a lot less dust. We have a few windows that are high and uncovered, letting in the morning sun. Our living room was very hot in the morning with our old windows but now it is cool and bright in our living room.
A painter came came afterward and painted around the new windows and fixed any nicks in the window sills. They were also very professional, easy to work with and did a detailed and fabulous job.
We we highly recommend Energy One of Phoenix.
The purchase process was easy, no high pressure sales pitches, and the company representative was right on time, looked and acted in a friendly professional manner. He was up front and honest giving us all facts about the quality of the company's product, how it compared to competitors products (quality & price), options, cost to us, as well as cost savings over the years from the added efficiency of the new windows. We chose to pay cash, but there were several other options available to us when purchasing. He demonstrated the strength of the windows with an entire full size window sample that was brought to us. This entire process was clear, informative, concise and done right in the comfort of our home. He was able to answer all of our questions and concerns without hesitation and made the decision easy for us. The representative only collected 10% of the cost upfront with the remaining balance paid after the final inspection and only after our complete satisfaction.
On the day of the installation the crew (six of them!) were right on time, worked efficiently and professionally, and finished all 30 windows in just a work day and a half!. The old windows were removed without a lot of noise or damage and were to be donated to a local charity that builds home for the less fortunate. There was very little dust and mess, and even that was cleaned up by the crew who left the place entirerly clean. The end result was 30 new environmentally efficient beautiful windows that look great and will undoubtitly add to the value of our home. The very next day a company representative called us to see if we were satisfied with the product and the installation. Then within a few days he arrived to visually check the finished product. I was given his direct line, as well as the phone number for the leader of the installation crew to contact if we had any problems at all with the new windows. He also arranged for a painter (who called me the very next day) to touch up the few areas outside stucco around the windows that needed to be painted, which was included in the original cost. The same day that the windows were installed we had neighbors coming over and commenting on how nice the new windows looked and inquiring about replacing their own windows. The end result is that we love our new windows!
We were planning to have the windows replaced for some time but the cost was prohibitive, this is a major job. Yet after checking the prices from the large national competitors, reviewing cost, quality of the product as well as the companies ratings, we settled upon Energy One of Phoenix. We checked with the B.B.B, State Regulators as well as various other rating sites and organizations. Energy One of Phoenix was highly rated on each and every review or rating service that we looked at. Based upon all of the research that we did Energy One was the obvious choice. The quality of the product is top notch, the cost was lower then other (high end) manufacturers and the product comes with a life time guarantee and warranty to the original purchaser and a 10 year warranty to anyone who purchases our residence. Further, depending upon your particular area, there are some energy "rebates" and Tax deductions available to you to defray some of the cost.
In summary the process to purchase the windows was easy, the installation was done professionally and was completed on time. The final product was beautiful and will surely add to the efficentcy and lower the cost of our heating and cooling. Further we are confident that these windows will also add to both the beauty and to the value of our home. We highly and uneqivitally recommend Energy One to anyone wanting to replace their windows. Just do the research and check them out as to compared to other companies and we are sure that you will agree.
The day of installation could not have gone any smoother. We received a call a few days ahead to let us know when they would arrive. The workers arrived on time, and quickly got to work. The process was a lot quicker and cleaner than I thought it would be! Everyone was very professional and the windows look great! We had a follow-up for some stucco repair (we had a huge atrium window that needed cut out) and then shortly afterwards, painters came and cleaned up all of the edges where the windows were installed.
Now that we are all finished, I have to say, the windows are great! We chose triple paned windows for the East side of our house and they are making a tremendous difference in the temperature and air conditioning efficiency in our home. Everyone that we worked with was always on-time and extremely professional and we now have high quality windows to start another hot Arizona summer! I would highly recommend Energy One!
The windows came in the time that was quoted, and they set up an appointment for install immediately. The install team was really great- they even humored my very curious sons who asked them countless questions and followed them around. It did take them a bit longer to install than they originally predicted, but we had some very old windows that were apparently pretty tricky to remove, and it was a very hot day. The head installer apologized profusely for the extra time it took and insisted he just wanted to make sure they did the very best job they could. They were great about cleaning up after themselves and walked me through all the features of our new windows. They also followed up the next day to ensure that everything about our experience was pleasant. We are truly so happy with our new Windows- immediately after install we experienced record breaking heat, and we've been amazed at how much cooler our house has been. I can't wait to see our next energy bill!
Licensing
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