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Emmet Air Conditioning & Heating
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Financing available for Arizona residents. Also DBA: Emmet Refrigeration LLC West Valley: (623) 845.5100 East Valley:(480) 661.0180 Toll free: (888)209-2105
Business highlights
55 years of experience
Services we offer
Residential & commercial air conditioning, duct fabrication and installation., heating service and sales, ventilation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.18 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 38% | ||
| 13% | ||
| 0% | ||
| 25% | ||
| 25% |
Showing 1-8 of 8 reviews
Scott T.
Jan 2016
They also left a plastic piece on the unit and it smelled like burnt plastic for a while. We called and asked them to make it right and they told us that we would have to pay for it. The salesman told us that we would be eligible for a federal rebate, since we were putting in a better unit and then we found out later that we were not eligible.
Scott T.
Aug 2015
unknown
Response from Emmet Air Conditioning & Heating
"TO ANGIES LIST: THIS IS AN EXACT COPY OF THE RESPONSE YOU POSTED ALREADY-NOT SURE WHERE RESPONSE WENT)!! We Installed (Member's name removed) Unit in December of 2010 and have not been back to his residence since September of 2011. His complaint was "THERE IS A 6 DEGREE SPLIT BETWEEN RETURN VENT AND AIR COMING OUT OF VENTS" We added 2 lbs of Freon which we did not charge him for and explained that he might have a Duct Work Issue we have not heard from (Member's name removed) since. I must admit I was surprised to see this Complaint seeing how it was from 2011. We at Emmet Refrigeration strive to make our customers happy and regret not being able to do this in (Member's name removed) case."
John B.
May 2011
They did not charge me for this particular work. I used them for the original installation about a year ago. There have been some minor problems and they have made good on it. There was some carelessness with wiring in the original installation. The prices are low on installation and purchase, but I would double check all the work.
John H.
Feb 2011
I liked them very well. There was a couple of minor problems, but they fixed them very quickly. They were really courteous. They did a good job. They were responsive. The customer service was quite good.
Robert O.
Sep 2007
I have a long history with them, because I have been using them since 1992, and they have always been reliable and have done a good job. I don't have an annual service plan, because I rather call them when I think I need them.
DANIEL K.
Jan 2007
John showed up on time and sold us an a/c & heating unit. Seemed to be a honest person. It was installed a couple of days later on a Saturday. Had to pay extra for Sat. service. Installation seemed to go well except they used a skid to permanently place the a/c unit on. They said that this would last just fine. I guess they did not have any type of a stand or bracket to place it on. The unit performed well but it did not have a variable speed motor on it like John said it would. Inquired about it and was told that I was sold a unit that did not do as what they thought it would or as advertised. Refunded me $150 but it took 3 months to get the refund. Tried to contact the owner but he never returned any of my calls until I called the BBB. Will never ever use again and DO NOT recommend this company!
Response from Emmet Air Conditioning & Heating
"WE INSTALLED THE MEMBER'S A/C IN MAY 2005. HE ASKED FOR A SATURDAY INSTALLATION. WE GENERALLY DON'T INSTALL ON SATURDAYS BECAUSE OF THE EXTRA COST FOR THE CRANE SERVICE & THE INSTALLERS OVERTIME. HE AUTHORIZED THE EXTRA 100 DOLLAR CHARGE FOR A SATURDAY INSTALLATION. IT IS A COMMON PRACTICE IN PHOENIX TO PLACE AN A/C UNIT ON WOOD SO IT DOES NOT DAMAGE THE FLAT ROOF. OUR COMPANY WAS INFORMED BY OUR YORK AIR CONDITIONING REPRESENTATIVE THAT THEIR NEW A/C HAD AIR FLOW SIMILAR TO THAT OF A TRANE SYSTEM. AFTER INSTALLATION, WE FOUND THAT IT DID NOT. IT DID HOWEVER HAVE VARIABLE SPEED AIR FLOW WHICH COMPLIED WITH OUR CONTRACT WITH THE MEMBER. WE CONTACTED YORK ABOUT THEIR MISTAKE. THEY WERE UNWILLING TO COMPENSATE US OR THE MEMBER. WE PAID THE MEMBER THE MONEY HE ASKED FOR & THE BBB WAS SATISFIED."
Homeowner
Apr 2006
They did the work fast. They did a nice a job, and the price was right.
GINA D.
Aug 2004
I WOULD NEVER DO BUSINESS AGAIN WITH THIS COMPANY. THE RELAY WAS UNDER WARRANTY WHICH I DIDN'T KNOW UNTIL AFTER THE JOB WAS DONE. FRANK MAZZA OF THE COMPANY WOULD ONLY GIVE A VERY SMALL PORTION OF THE COST BACK. HE WAS NOT INTERESTED IN MAKING THIS RIGHT.
Response from Emmet Air Conditioning & Heating
"SHE WAS A CUSTOMER OF FIDELITY HOME WARRANTY WHO CONTRACTED EMMET TO INSTALL A CONDENSING UNIT THAT FIDELITY SUPPLIED TO US ON HER HOME ON 8/30/01. WE WERE NOT RESPONSIBLE FOR ANY WARRANTY ON THAT UNIT. IN THIS INSTANCE THAT OCCURRED MORE THAN 3 YEARS AGO, (6/7/02) THE PART WAS UNDER WARRANTY AND WE REFUNDED THE COST OF THE PART TO THE HOMEOWNER, WHICH IS FAIR. THERE WAS NO MORE NOR LESS DUE TO THE HOME OWNER THAN THAT. WE DO REGRET THAT THE HOMEOWNER FEELS THAT SHE CAN NO LONGER DO BUSINESS WITH US BUT WE WERE FAIR IN OUR DISCUSSION. SINCERLY AL TEMME"
Licensing
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FAQ
Emmet Air Conditioning & Heating is currently rated 3.1 overall out of 5.
Emmet Air Conditioning & Heating accepts the following forms of payment: CreditCard
Yes, Emmet Air Conditioning & Heating offers free project estimates.
No, Emmet Air Conditioning & Heating does not offer eco-friendly accreditations.
No, Emmet Air Conditioning & Heating does not offer a senior discount.
No, Emmet Air Conditioning & Heating does not offer emergency services.
No, Emmet Air Conditioning & Heating does not offer warranties.