DESERT ELECTRONICS

INSTALLED CEILING MOUNTED STEREO SPEAKERS (PATIO, GARAGE, LIVING ROOM, MASTER BEDROOM), HOME THEATER SPEAKER SYSTEM IN FAMILY ROOM AND TV ANTENNA. CONNECTED OUR CURRENT STEREO EQUIPMENT TO A NEW RECEIVER, AMPLIFIER AND HOME THEATER CONTROL EQUIPMENT. PROGRAMMED THE NEW PRONTO UNIVERSAL REMOTE CONTROL FOR SYSTEM. REFERRED TO COMPANY THROUGH OUR NEW HOME BUILDER, CLASSIC STELLAR. TOOK NUMEROUS VISITS TO GET SYSTEM TO WORK. REMOTE CONTROL HAS LCD SCREEN AND IT IS SLOW TO RESPOND AND SOME FUNCTIONS STILL NOT WORKING (ZERO BUTTON FOR TV, VCR CONTROL). CAN NO LONGER GET LOCAL CHANNEL #15 TO COME IN WITH ANTENNA. STILL TRYING TO GET COMAPNY TO RESPOND. TOO MANY COMPETITORS OUT THERE FOR ME TO USE THIS COMPANY AGAIN. MANY END UP USING ONE OF THEM TO GET SYSTEM WORKING PERFECTLY. QUESTION THE ABILITY OF SOME OF THEIR TECHNICIANS.

INSTALLED A SECURITY SYSTEM WITH WINDOW AND DOOR SENSORS, MOTION DETECTORS, FIRE DETECTORS, WATER DETECTORS (WATER HEATER, KITCHEN SINK, WASHING MACHINE) AND A GLASS BREAKAGE DETECTOR. REFERRED TO COMPANY THROUGH OUR HOMEBUILDER, CLASSIC STELLAR. WE ARE UNABLE TO USE SECURITY SYSTEM DUE TO ON-GOING PROBLEMS. SOMETIMES WE COULD NOT SET SYSTEM. OTHER TIMES, IT WOULD GO OFF FOR NO REASON. HAVE HAD DOOR FAULTS ON AND OFF. COMPANY SLOW TO RESPOND. STILL WORKING ON ISSUES- SINCE FEBRUARY. QUESTION ABILITY OF SOME OF THEIR TECHNICIANS. OUR LAST ALARM WAS INSTALLED BY ANOTHER COMPANY AND WE WISHED WE HAD USED THEM AGAIN.