DCS Pool Barriers LLC
About us
DCS Pool Barriers, LLC offers a complete range of products to meet all your swimming pool barrier safety needs. We are your one-stop-shop to meet your Arizona pool fence, gate and door safety requirements. Our mission at DCS Pool Barriers is to provide the highest level of customer satisfaction through our quality products and highly trained and experienced installers. We will help you pass all of your standards of safety as well as all Arizona State and City ordinances for pool barrier requirements. We manufacture our own swimming pool safety fences and gates. We control every part of the manufacturing process to ensure you receive a quality product and to keep prices reasonable. Made in the USA. Our Number one priority at DCS Pool Barriers is to provide quality wrought iron gates and fencing that offer additional levels of protection to supervision. Additional email - [email protected].
Business highlights
Services we offer
Childproofing. Doors. Fencing. Metal Fabrication & Restoration. Pool & Spa Service and Repair. Screen Repair. Wrought Iron.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
90% | ||
5% | ||
0% | ||
5% | ||
0% |
"Mr. [Member Name Removed], We are ecstatic to hear you are pleased with the work that was done!! Thank you so much for taking the time to leave this awesome review. We truly appreciate your business and we hope to have a continued relationship with you. Have a great day! :)"
A very special thanks to Art and his helper. They were pleasant, professional and efficient. I would hire DCS again and I strongly recommend them for your pool barrier needs.
"Thank you for your review! We appreciate you choosing DCS Pool Barriers for you new pool fence! We hope you enjoyed it and your remodel."
Our problems came with scheduling, quality of the product and the length of time to get the entire project finished. Our initial appointment was not kept by DCS. When the office was contacted about being a no-show, there was no explanation as to why we weren't contacted about rescheduling. We were only told that we didn't make it on the schedule, regardless of us having an appointment 4 weeks in advance because our "custom" fence panels were not ordered or made at their contractors. Apparently, DCS uses another company to modify prefabricated metal panels, hence the requirement to purchase a full panel and the additional charge for any modification, ie, reducing the size by removing rods or shortening some to fit into tiered areas.
In approximately three months from our initial fence order, installation began. The fence is nice but there were issues with racking in the large panels that are 8 feet from post to post. Not good when you have young children that will grab the fence and rock it back and forth. And one of the footers for a post was installed in a brick and not into the concert patio. Also the gate finish was horrible with paint drips and pitting every where. When DCS was contacted a couple of times asking when the issues would be resolved, the owner finally came out to inspect the problems. He agreed to install an additional support a no additional charge to the large panel to stop the racking issue. He did order a new gate and would have his installers reinstall the footer into the patio as required by code.
Because the gate had to be ordered, it was about another 6 weeks before the gate was ready. The installers came and completed the work, however the new gate had a terrible finish too. Not as bad as the previous gate, but still, not a quality finish. I contacted the DCS office and was told it would be another 6 weeks before another gate would be ready. Needless to say, we had had enough with the delays. We accepted the gate but we are by no means happy with the finish.
I can say, the installers were great. They completed the work and had very good attitudes. The only complaint with the installers is installing a footer into a brick when clearly against its against code to do so.
At this time, two years later, the gate paint has p***** in the areas where the initial finish was rough and pitted. Also the mechanism on the sliding glass door broke four months ago, requiring a replacement; we used a different company.
"[Member Name Removed] We have not have further contact from you since we installed your gate on 4/23/13. All of our fencing is guaranteed, and our galvanized fencing has a 20 year rust warranty. We would be happy to assist you if you are needing current repairs made. Our lead time for fencing is generally between 2-3 weeks for install. If it is galvanized; which your fence was, that is an extra processing step, and usually about 3-4 weeks out for install. It is unfortunate that your dates was extended that far, but May is easily our busiest time of year in which we tend to install about 150 pool fences. That will hopefully explain the re-ordered gates lead time. When the owner was out to examine the issues in 2013 he explained that the process of galvanization does sometimes leave a “textured” feel to it, or slight drip marks, and that is just a by-product of that process. Even though this was explained, we still replaced the gate at no charge. We strive to make our customers happy, so please let us know if there is anything we can do for you. -DCS Pool Barriers LLC"
"Thank you for using DCS Pool Barriers!"
Showed the service person the 3 areas that I felt needed to be addressed regarding childproofing the pool.
The service person looked at each point of entry and determined that the door to the patio was properly secured with existing double sided deadbolt. Did not recommend additional closer was necessary
Gate and lock on wrought iron pool fence was operating properly and spring did not need adjusting.
Two gates leading to back yard had proper locking devices and met city codes.
Service person advised that he would not recommend any additional work that needed to be done, was as secure as it could be made for children.
He did not charge for a service call and said to call again if I had any questions.
They worked efficiently and did an excellent job. Not only are we happy with the work, our tenant is pleased that the fence looks nice, especially the color, and fills her needs with the children. Shoulld we ever need a pool fence again we would certainly call this company.
The general area the work was performed in is Northern Ave and 35th Ave in Phoenix.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.