Critter Control

Worst experience in my life. I was lied to and my money was taken. We received a quote from Michael Scott about $6,000. And was told that each payment would be done installments as the work went on but they took it all in one day before the work really got started. I had an employee go up in the attic to set up the raccoon trap he came out and told me that he did not find any feces in my attic at all. I was excited because then I didn't have to come up with $2,000 to have it cleaned. He then go outside call somebody comes back in and goes in my attic and comes back out of my attic and says oh it was over here I missed a spot. Oh who did you talk on the phone to? I said you lied to me and you all been lying to me. At this point they'd already gotten my $2,000 on top of the other four. I had a few different employees coming to my house never on time would call me out of the blue and say oh I'm on my way never even knew they were coming. And I said have you guys caught any raccoons yet he said what we're catching raccoons? I said yes that's what we are catching he said these are mouse chops out here. Are you kidding me I said no we're catching raccoons. I told them I've had enough of them I was exhausted I was mentally drained it was during COVID My husband had gone through cancer treatment I was shot I didn't even want to see him no more and told him to get rid of the contract I was done but they still got my money I just wasn't paying the yearly annual fees no more. So take your money and run somewhere else and run far and fast from critter control.

Our regular pest control service referred to us to Critter Control to handle an unexpected bee problem. Two small holes were made on the side of our home near the air conditioners (unknown as to how holes were made) and bees had started to move in. Critter Control was very responsive and was at our home the next day. Our technician was Tyler Davis who was professional, courteous, very knowledgeable and most important, he eliminated our problem. He thoroughly explained the process to remedy the situation, injected repellent and sealed their points of entry. He told us to expect some bees would still be in the area for 2 to 4 days. There were a few for 2 days and we have been bee-free since. Would definitely recommend this company and would request Tyler for service.

The next morning, the trap snapped with the gopher inside. I called them and they came out to remove the animal. Took care of the problem immediately.

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