Craig's Custom Upholstery

Great! I took my center console and my sun visors to Craigs after another shop botched the job. They turned out just as I expected. The price was a little more that what I expected, but I guess when it comes to upholstery you have to pay to get it done right.

Initially all went well. Job was performed within time frame promised. After a couple of weeks the cover started to buckle near the door jam on one side and the metal frame was breaking thru the material in the same place on the other side. I brought the car in and the lady (I think her name was Cindy) was very nice and asked me when I could bring it the following week for repair. We agreed on Tuesday of the following week. I did so that Tuesday morning and Cindy wasn't there. I spoke to a gentleman who had no idea why I was there. I explained to him my conversation with Cindy and he acted like I was lying to him. All the orders had been written for the day and mine wasn't included. He was angry and made it seem as if I completely ruined his day. I showed him the problem areas and we took the car back to one of the service people who said there would be no problem in loosening up the material and re-sew the areas. I left the car and came back hours later. From the back office I was asked what I wanted, I said I was picking up the Honda. He yells that the keys on are the counter. I take them and and say, and quot;thank youand quot; with no response. He was gruff and rude. After I got the car home I noticed that the areas under repair had scratches on the molding, I presume from their tools. I will not use them again.

Craig made a bow cover and a boat cover for a boat I accquired. The covers were very high quality and fit perfectly. He had them finished one day earlier than was estimated. Very happy. I have been to Craigs several times since for small repairs to other interior items and he took care of them quickly.

What I liked the most about them is the fact that they arrived when they were supposed to and did a very good job as well. The price they charged us for the work was fair, and I am happy with the results I see.

THEIR PRICES ARE AMONG THE LOWEST IN THE MARKET. THEY EXPLAIN WHERE THE PARTS ARE COMING FROM and THEY DON'T HIDE OR PAD THEIR INSTALLATION and LABOR COSTS.

CRAIG'S IS AN EXCELLENT UPHOLSTERY SHOP. THEIR WORK IS DONE WELL AND TIMELY. MATERIALS WERE A PERFECT MATCH. THEY MADE IT BETTER THAN NEW!

THEY SPENT A LOT OF TIME TRYING TO FIND THE RIGHT COLORS TO MATCH, AS THERE WERE THREE ON THE PIECE BEING RECOVERED. WE HAD TO GO WITH ONLY TWO COLORS, BUT IT LOOKS GOOD. THE WORK WAS DONE WHEN THEY TOLD US IT WOULD BE. WE HAVE USED THEM FOR WORK BESIDES OUR BOAT AND THEY HAVE BEEN VERY HELPFUL.