
About us
We provide a professional delivery and moving service state wide in Arizona. Award Winning Service. Contact Name - Thomas Scott, Tommy Scott, Edith Scott. Family owned and operated
Business highlights
Services we offer
Apartments, Business any type of furniture pick up and delivery Free Quotes We also offer a Veteran Discount..., Condo Assisted Living, Moving, Specializing in state moves; Home, clean out, cleaning, delivery, donation pick-ups, packing, room to room moves, storage
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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78% | ||
8% | ||
3% | ||
5% | ||
8% |
When someone says they'll be "there" between 10-12pm I expected by Noon. Isn't that what you would think?
Now Thursday rolls around and by 10:30 my time (1 hr. behind AZ), no call to my realtor. So she texted me that there wasn't a call and she was concerned they were going to be late which would make her late and what were we going to do? I called her and told her I'd wait 15 more minutes. If they hadn't even called her then for the 45 minute lead time call, then I was going to call and cancel the service. Meanwhile the realtor called her husband and had him drive over to point B to receive the item as she just knew they weren't going to be there by 12pm since they hadn't yet called her for the 45 minute call (she was already at the property). So...at about 10:55am my time (11:55 AZ time) they called her. She told them her husband would be there, etc., etc. as she had to leave for her appointment. So, at roughly 12:55pm she got their call saying they were 45 minutes away. So I would guestimate their "actual" delivery of the item 45 minutes later from that call but I cannot be sure. Either way, it was outside of the agreed upon "delivery window." At about 1:30 my time I had still not receive the call for payment so I called them. Gave Tom #1 (I recognized his voice) my cc number and he says "we charge $2.00 for cc payments" I said we'll you didn't tell me that last Saturday. It annoys me when people don't make those little hidden fees known upfront so I said we'll that's okay because your ad on Angie's list indicated I get 10% off on the service and he said "when did you tell me you're an Angie's list customer" and I reminded him...last Saturday when I called to hire your company for the delivery so he did honor the 10% off. All said and done, if time is not an issue for you and you can be flexible and be willing to go outside their delivery window, I'd say use them again but make sure you get all terms up front and keep track of the "last names" of everyone you speak to who has the first name of Tom.
What was sad is that this piece has a new mattress, and is in wonderful condition. We hated to discard it-but no charity would accept a hide-a-bed.
After being turned down by two handyman services, I decided to search moving companies.
Classic Delivery was the first on the list.
Tom, the owner, was wonderful. When I answered his questions regarding the condition of the piece, he told me he worked with a couple of animal shelters, and would be happy to pick it up. In fact, the charity uses these donations to raise money. Tom was not going to charge me for his pick-up service. I was happy to include a personal check to the shelter, as well, when the two young men arrived for the pick up. They also happily provided me with a donation slip.
This is a moving company, first. But what Tom did, was out of the kindness and generosity of his heart! My husband and I are dedicated to generosity, and are animal lovers, as well.
The young men from Classic Delivery were friendly and professional. They came into our home, and wrapped the piece as if it was being moved to a new residence. I was very impressed.
If we were to move, Classic Delivery would be the first company we would call--for all the right reasons.
What we experienced was just a bonus-from a man who owns a business, and has all the right values...personally, as well as professionally.
...very refreshing!
Licensing
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