Carpets By Randy
About us
I have been in business since 1987 and operate my business based on trust, honesty and customer satisfaction. My customers become my friends! I am present on all jobs to insure our core principals are adhered to on each and every job, regardless of the size. *FOR IMMEDIATE RESPONSE PLEASE* Call or Text (602) 757-2277 or email at [email protected] with any questions or for pricing. Thank you
Business highlights
38 years of experience
Services we offer
Carpet Cleaning & Repair, Grout Cleaning, Stone, Tile, Upholstery Cleaning & Pressure Washing., Water Damage Restoration
Reviews
5.0137 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 96% | ||
| 4% | ||
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Showing 1-25 of 137 reviews
Mariame A.
Oct 2024
The cleaning was done by Randy's son Tyler. Great interaction, very professional, and respectful The cleaning was done in a timely manner too. I highly recommend them. Randy even called afterwards to ask if I was satisfied.
Response from Carpets By Randy
"Thank you, [Member Name Removed] for your kind words and your trust. We appreciate the opportunity and look forward to meeting your needs in the future."
Sally C.
Sep 2019
Touched base along the way Was prompt, polite, friendly, courteous, did good job with hard-used carpets! A great find and experience with Randy’s son, Tyler, as Randy had to be out of town!
CHERYL D.
Aug 2019
I chose Randy’s company because of all his outstanding reviews (I read them all). He and his son measured up to all the A ratings. They came in assessed the job and got right to work and did a fantastic job. I will definitely call them again next time carpets need cleaning and refer them business.
George F.
Apr 2019
I have been using Randy since 2004 and have also referred him to neighbors, friends and relatives. He and his son, Tyler, make a great team. They are very hard working and conscientious, always do a great job and are pleasant and professional to deal with. I always feel like I have gotten good value for the money when they finish their work. With Randy's help we have been able to keep the same wall-to-wall carpeting in our Scottsdale home for over 22 years, and it still looks good today. I have also used him for tile and upholstery cleaning as well. He never tries to up-sell me and will always do just what I need done, even if it is just a few stairs, instead of the whole staircase. I would highly recommend Carpets by Randy for all of your cleaning needs.
Response from Carpets By Randy
"Thank you [Member Name Removed]!"
Steve K.
Apr 2019
Randy and Tyler did a great job on all of the carpets and area rugs we needed to have cleaned (large stairs, two large bedroom and ten area rugs). The price was quite reasonable for all they had to do, including pre-treating our stairs and the bedrooms. One of our bedrooms was really awful, with an ugly brown stain that had come up from under the pad from the previous residents. They were able to get everything really clean. Will definitely call Randy again and highly recommend his service.
Response from Carpets By Randy
"Thank you [Member Name Removed]!"
Robert A.
Mar 2019
Randy and his assistant Tyler arrived at my home exactly as promised. Randy surveyed the job, asked questions regarding any specific issues that I might have had with my carpets and then proceeded to get started. He opened some shutters that touched the carpet to ensure that he would be cleaning my entire carpet including the few inches between the shutters and sliding glass door. I thought this was an excellent example of his workmanship skills and pride in doing the best, most thorough job possible. He was very mindful of a few items (e.g. electrical/computer/router wires) that remained on the floor and ensured that the carpet was cleaned underneath with the wires being lifted up and clear during the process. Randy mopped up the few areas on my tile that got wet and was careful not to damage any of the furniture that was in the way of the cleaning process. It's obvious Randy has been doing this work for many years. He is very professional, personable, and takes pride in doing the best job possible, which he did. I will definitely hire him again, and highly recommend his services to others.
Response from Carpets By Randy
"Thank you [Member Name Removed] I appreciate the opportunity,looking forward doing business with you again."
Susan W.
Dec 2018
Amazing!! Randy rocks!!!! I am so happy with my carpets! He made them look brand new! They cleaned my bathroom tile, fixed my grout, and made my natural stone shower look awesome! They even repaired cracked tile and grout around my sink and backsplash!!! They replied to my service/cost inquiry in a timely manner and arrived at 8am the next day! Randy and son took great pride to get the job done right the first time! We were so happy with the results that we asked if we could “squeeze-in” a carpet/tile cleaning in our in-law apartment, which they did cheerfully. I am very impressed and you will be too. “ Honey, cross that off the honey-do list, Randy did it.”
Alan A.
Sep 2018
Got everything cleaned and looks good as new.
Response from Carpets By Randy
"Thank you [Member Name Removed] ! It's been a pleasure to be of service to you!"
Robert B.
Aug 2018
Randy arrived on time, assessed the situation, noted problem areas, set a very reasonable price and completed the work in a highly professional manner. I will recommend him to friends without qualification. Count me as one highly satisfied customer.
Response from Carpets By Randy
"Thank you [Member Name Removed]I appreciate the opportunity!"
Marie M.
Apr 2018
Randy was AWESOME! We are extremely happy with his carpet cleaning service. We had no problems at all scheduling the appointment, he came right when he said he would. He got to work RIGHT AWAY and even though he didn't have his assistant with him that day, he still ripped through all of the work, lifting our bed, couch, and other furniture by himself while he completely cleaned the carpet in all of the rooms we asked him to clean. The carpet looks like a different (clean) carpet altogether. The price may slightly be on the higher end, but we totally believe that you get what you pay for - and we are very satisfied and will be contacting Randy again for any future carpet cleaning needs. On top of it all, he was also very courteous and professional. Thank you Randy!
Response from Carpets By Randy
"Thank you [Member Name Removed]!! I appreciate the opportunity"
Arielle D.
Jan 2018
Randy and his assistant stretched and cleaned the carpets in my house and the different is night and day! They were mindful of not getting my wood floor wet as their cleaning equipment had to cross that to get to the rugs, and went above and beyond for me. They were done quickly and on-budget and the results look amazing. I would hire or recommend them again in a heartbeat for anyone who needs these services.
Response from Carpets By Randy
"Thank you very much for your spectacular review ! very much appreciated and looking forward to serving you again."
Jerry H.
Jan 2018
We are very pleased with the job. Randy and son were punctual, professional, and did excellent work.
Response from Carpets By Randy
"Thank you [Member Name Removed] I appreciate the opportunity I don't go in here too much to respond as promptly as I should. But I truly appreciate your kind words."
Sandra P.
Dec 2017
Highly professional, prompt, neat in appearance, and most of all, the carpet areas that were stained and the upholstery furniture that had spits look fantastic! I have a fairly high end, cream colored carpet with sculpted squares. He cleaned the living room, master bedroom, stairs, and great room upstairs. He stretched my upstairs carpet to remove the slack which looked bad (occurred when another company cleaned the carpets last spring). He also cleaned the seats of a couch and two matching chairs. Everything looks so good, I’m delighted. I’ve used another company for years, and now realize I wasn’t getting this quality. Randy does an amazing job, is very knowledgeable, and friendly. His pricing is comparable to my former carpet cleaner and fairly priced when I called around to compare before selecting Randy. I will be using him from now.
Response from Carpets By Randy
"Thank you [Member Name Removed] I appreciate the opportunity!"
CHUCK E.
Nov 2017
Again, everything was excellent. He arrived on time and along with his assistant, they went to work. All went well, smooth, no issues at all. Did a super job. You can tell by Randy's actions and what he says that he is all about providing the best customer service he can. And he did.
Response from Carpets By Randy
"Thank you [Member Name Removed], as always I appreciate the opportunity!!"
Chet L.
Nov 2017
Randy was terrific. He was extremely flexible with scheduling and did an excellent job. Great guy and extremely pleasant! Thanks!
Response from Carpets By Randy
"Thank you [Member Name Removed]!!"
Lori W.
Aug 2017
Randy did a great job! My carpets looked new again. I would hire him again and recommend him to everyone.
Frank A.
Jul 2017
Very thorough
Response from Carpets By Randy
"Thank you so much!"
Robert W.
Jan 2017
Randy and his team did a great job cleaning the carpets in my home. The carpets haven't looked that good in years. He was late showing up but offered to clean additional floors in the house to make up for it which was greatly appreciated. I certainly plan to use Carpets by Randy again in the future.
Response from Carpets By Randy
"Thank you so much! However i was within the hour window that I mentioned."
SUZANNE L.
Jan 2017
It went great. Randy called right away and scheduled the cleaning. He and a helper came, moved furniture carefully, and cleaned effectively. Very friendly, in & out, nice work. Will hire again.
Response from Carpets By Randy
"Thank you!"
Kevin L.
Dec 2016
The work was completed just wonderfully. The price was very competitive and very fair.
Cheryl A.
Dec 2016
Randy showed up at exactly the time he said he would. We walked through each room & discussed the needs in each room. He was able to removed a huge liquid laundry soap spill & many stains of various types. When he left, my carpet & sofa appeared almost new. I was very pleased. A couple stains reappeared in after the carpet dried but I don't think they would be noticeable to anyone who didn't know they were there. Randy was very personable & easy to talk with & seemed to have a lot of pride in his work.
Gaye M.
Nov 2016
Everything was done well and timely. Hoping the tile sealant will last several years so we don't have to have tile cleaned again too soon.
Response from Carpets By Randy
"thank you very much , i enjoyed the opportunity. please call again and MERRY CHRISTMAS"
Beth J.
Oct 2016
Great job. Repaired some cracks and made a repair on an exterior door. So professional.
Response from Carpets By Randy
"THANK YOU VERY MUCH, I ENJOYED THE OPERTUNITY!"
Beth J.
Oct 2016
The carpets look fantastic. Randy repaired a tackless strip that had come loose, and a couple of other minor repairs. I scheduled him to come back to clean my flagstone.
Cynthia B.
Aug 2016
This was a big deal purchase. He did a good job, but he had to come back. He brought his son with them, who I guess works for him. His son was obviously not happy to be here. So the last room they did was our bedroom. The son didn't do whatever it is that they do to pull up the moisture that is in the carpet. That evening we went to go to bed and it was wet, not damp, it was wet. So we had to call him back and he did come back the next day. He took care of it. I want to have the ability to look at what we are having done and give us a quote. He called me and said he thought I owed him another $68. I asked what he was basing that on. Apparently Angie's List sent him a text and he thought I owed him more money. I sent him copies of what I had and I told him if he had a problem with the payment he got from Angie's List then he needed to talk to Angie's List and not me. I have not heard from him again. Originally he told us he would come back next week so then he did come back. We will use him again. I thought the price was fine. They did come back right away and fixed what the problem was.
Licensing
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FAQ
Carpets By Randy is currently rated 5.0 overall out of 5.
No, Carpets By Randy does not offer free project estimates.
No, Carpets By Randy does not offer eco-friendly accreditations.
No, Carpets By Randy does not offer a senior discount.
No, Carpets By Randy does not offer emergency services.
No, Carpets By Randy does not offer warranties.