Burns Pest Elimination

I live in Moreno Apartment homes in Scottsdale and have had an insect problem mostly nats for over 6 weeks they're everywhere in the house even the refrigerator we had over 40 nats in with our food, disgusting. Burns has come out 3 times now and spent a total of 5 minutes each time total from walking in the door to leaving, yeah real thorough Arizona needs to google what bedside manners are or even how to communicate without having the very first thing from drs, pest control people tell you we can't do that, I can,t help you. I travel the world for my job and if I didn't have to come to Barrows for a major spinal cord neck and disc surgery I'd never come to Arizona again. Burns sucks oh and they no showed no call 3 weeks in a row. Between the angriest drivers, the most uneducated natives ever oh I guess that's why their 47th in education in the country. look at reviews and youtube about why Phoenix and Scottsdale suck to live unless you're 90 years old in the retirement communities. In closing just expect people to be rude especially in the medical field. OH I'm a Professional Athlete so normally we have good Drs. and are treated at least like human beings oh and I'll give a list of pain drs and primary care doctors as well. Just don't waste your time with Burns if you have any type of nat problem they don't help or show up at all.

The service was fine. there were no pigeons anymore. But I would check first for other pricing before hiring them again.

Very good service, especially from Pete. He even came to help move things prior to the treatment. Mark, the technician, also did a thorough job.

He was excellent. I have a service plan with them. He is very good and knowledgeable about what he does. He is very reasonably priced too. I will continue to use him.

They are very good. I have them once a month. I am pest free. He knows everything there is to know about bugs. If he is going to be late, he calls me and lets me know.  I will use him again.

They are excellent. They come out every thirty days. We have used them for about twenty years. I have recommended them to several people. We would use them again.

They do a good job. We have used them for twenty years. I have recommended them to several people. We intend to use them again.

It costs $100 a year. They do a good job for me. They've always come out promptly.

I call them out every year and keep the contract in order for inspections and that type of thing. I'm still using them and I would recommend them. They're good.

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When they show up as scheduled, they do a very good job. The problem is that lately, they schedule an appointment with us and then show up on a DIFFERENT DAY!!! Then they reschedule for the afternoon, and they SHOW UP IN THE MORNING!

Getting our service should not be this complicated. We probably will not renew when our contract is up.

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It was okay. I think their prices are a little high. I used them about 8 or 9 months ago, then I didn't use them any more, and we got our own thing and my husband started doing it himself. I wanted somebody out for one day, but they didn't do that, so they wanted us to be on a contract. They also do weed control, but they were going to charge me over $200 just for the front yard. They were fine as far as quality. They were very responsive. I would probably not use them in the future because of the price.

I have used Burns since moving to Arizona in 2010 at 2 different properties.  I cannot say enough about the professionalism of the staff, both in the office and field.  Easy to get a hold of, reschedule appointments if necessary, to respray if there is an issue, etc.  They are not the cheapest service out there, but their service has been remarkable.

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We called a company that we didn't get from Angie's list and I can't remember. We had 2 different people out and Burns finally came out and finished the job right.
They were professional. They did the job right. For followup, they weren't real good with the followup because we have other things going on like termites that they've not gotten back to me on. They are pricey but anybody is anymore.

I just want them to do a good job so they don't come back.  They came out every 2-3 months.  They came out and gave a treatment and less than 3 months later, I still had termites. I haven't even used them a year yet, and I still have termites.

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