BUDGET WINDOWS DOORS CABINETS

They messed up on one of the windows. The window that got messed up, slid on the wrong side. They came back and corrected the window. They came after I had to call them a few times. Unfortunately, I would not rehire them.

They used an excellent crew and only needed about one day for installation. They are top notch windows and are guaranteed for life. I thought their price was a little high but it was a very good quality.

WINDOWS WERE ORDERED 7/5/2006. DELIVERY WAS PROMISED IN 4 TO 6 WKS. AFTER MANY PHONE CALLS I FINALLY HAD THEM DELIVERED IN OCT.(3 MONTHS LATER.) I WAS NOT PRESENT FOR DELIVERY SO MY WORK CREW ACCEPTED DELIVERY & INSTALLED THEM IMMEDIATELY UPON ARRIVAL. WHEN I SAW THEM I REALIZED THAT THE WOOD CLAD WINDOWS WERE WHITE. I ORDERED THEM IN ALMOND TO MATCH EXTERIOR PAINT ON HOUSE. I CALLED THE COMPANY REPEATEDLY. I NEVER GOT A RETURN CALL SO I KEPT CALLING UNTIL I GOT THE OWNER ON THE PHONE. HE LOOKED ON THE CONTRACT, APOLOGIZED TO ME & PROMISED TO RETURN ME A SUM OF MONEY & ORDER ALMOND PAINT TO MATCH. I DID NOT HEAR FROM HIM & CONTINUED TO CALL HIM UNTIL IN DEC 06 I REACHED HIM. HE PROMISED ME IT WOULD ALL BE TAKEN CARE OF IN 2 WEEKS. I NEVER HEARD FROM HIM AGAIN & DROVE TO THE STORE. IT LOOKED ABANDONED. THE PHONE STILL TAKES MESSAGES. SO I LEFT ANOTHER ONE YESTERDAY MAY 26.

I SIGNED UP FOR A CONTACT AT THE HOME SHOW, THEY CALLED AND CAME OUT PROMPTLY. I LIKED THE SALESMAN, BUT THE COMPANY WAS NOT PROMPT IN SETTING UP INSTALLATION, DID NOT RETURN PHONE CALLS, THE WORK WAS ALRIGHT AND THEY WERE SUPPOSED TO PUT ME IN TOUCH WITH A PAINTER WHO NEVER CAME.

THEY CAME TO THE HOUSE, WITH AN APPOINTMENT, TO DISCUSS THE WINDOWS AND GO OVER IT WITH US. THEY MEASURED AND ORDERED THE WINDOWS, AND SET UP A TIME TO INSTALL. TWO OLDER MEN AND A TEENAGE BOY SHOWED UP. THEY WERE NOT CLEAN ABOUT THEIR WORK, WERE RATHER RUDE AND JOKED AROUND VULGARLY WHEN I SPOKE TO THEM. THEY LEFT A MESS FROM THE OLD CAULKING, NAILS, AND WOOD TRIM. STOMPED DOWN MY ROSE BUSHES IN THE BACK YARD AND TOLD ME NOTHING ABOUT IT. I HAD TO GET ON THEM ABOUT VACUUMING UP THEIR MESS, BUT THEY STILL LEFT ONE BECAUSE I HAD ENOUGH OF THEM AND LET THEM LEAVE.