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Benjamin Franklin Plumbing The Punctual Plumber
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Benjamin Franklin Plumbing is a full-service plumbing company that has been offering, not just Phoenix plumbing services, but plumbing services across the entire Valley for over 30 years. Our plumbing services cover all areas including Phoenix, Scottsdale, Sun City, Peoria, Glendale and most other areas in the valley. We are family owned and operated, this makes us better equipped to handle the problems associated to your households plumbing. All our Technicians are background checked and drug tested so you don't have to worry who is coming into your home.
Business highlights
Emergency services offered
34 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6110 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 9% | ||
| 8% | ||
| 2% | ||
| 3% |
Showing 1-25 of 110 reviews
Julie G.
Sep 2023
I don't normally do reviews, but I am so thankful for Jake at Ben Franklin right now. We had a DIY project go wrong and spring a massive leak over the weekend. He was over here quickly, got things taken care of right the first time, and did it at a very reasonable rate for emergency and weekend service. Very impressed.
Thomas C.
Mar 2021
I bought a water heater from these guys in May 2017 for $3896, which included a 50 gallon hybrid unit with 12 year parts/labor warranty and 12 heater flushes. The franchise I purchased this time went out of business and no other Ben Franklin franchise will honor this agreement. Now I am out at least $1,000 and will have to pay (another company) for future service. Customers should be aware that individual Ben Franklin franchises are not standing behind the company's name and commitments. Think twice about extended service agreements.
IRA F.
Aug 2018
We needed to replace our water heater (previously installed by them but leaking after 6 years-just after warranty expired). We asked for a tankless whole house water heater. They quoted almost $7,500 which seemed high. and the warranty wasn't that great. After two other quotes, we went with another company for about half the price for the same model. We have had it for six months and it works great!
John W.
Jun 2018
All work was done by Roger...outstanding service. Went out of his way to ensure satisfaction and did a thorough, clean job.
Ari S.
Nov 2017
Called for a waterline leak, that I had already confirmed the location of and needed to get repaired so it would not continue to leak. Instead of sending a crew to repair, sent a "plumber"/sales guy that said it would be 4 days before a crew could come out to repair, and would likely be 1500 to 2500 for a whole new line. I was still charged the $49 service fee even though the guy did nothing. Had a real plumber come out, repaired the line no problem for 250. Never use these guys
Steven W.
Jun 2017
It's a big outfit. They were very good. They are an "A" across the board. They do a really good job and I am happy with them.
James C.
Mar 2017
Set an appointment. Received a confirmation. Waited all afternoon for plumber ... having changed our plans for the day. Plumber never came. When I called the operator, she saw my appointment, spoke to someone about how he was coming soon, then went away again and then claimed they couldn't do the work. Didn't know why they had cancelled without calling us. Said she was sorry.
James C.
Jan 2017
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Bob S.
Nov 2016
Inspected hot water heater and solar panels. Flushed tank and checked voltage levels. Service man, Chris, took his time and explained what he was doing. Honored the $25 Angie's list coupon so service call was $44 instead of $69.
Joe P.
Nov 2016
I didn't realize, until after the installation was done, that I could have purchased & had them install the Water Heater, so ended up choosing a somewhat expensive 10 Warranty with them. I did have them come back for a service call, in order to set the temp of the heater, to a lower setting, service was prompt & efficient.
Allan W.
Sep 2016
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Jimmy L.
Sep 2016
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Marie W.
Jul 2016
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Bob H.
Jun 2016
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Deb M.
Jun 2016
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Anthony G.
May 2016
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Richard B.
Mar 2016
When the plumber got there he did a quick estimate and told me the bill was going to be $325.00. After I told him that I was Angie's List member he told me it was going to be $500.00. Which would have totaled $825.00. I didn't feel that I should have had to remind him that I was an Angie's List customer and that the magazine said I would get a free service charge and 5% off for being an Angie's List member. The plumber did a great job, but if I would not have mentioned these details, I feel that I would have had to pay the whole $825.00.
Joe B.
Mar 2016
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Troy C.
Mar 2016
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Kathleen K.
Feb 2016
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Terry N.
Dec 2015
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Bridget P.
Nov 2015
Great. Danny is a master plumber very experienced and professional. We had been told by another plumber that it could only be fixed by making a big hole in wall to access it. The prices of Benjamin Franklin are on the high side but it was worth it to us.
James F.
Nov 2015
unknown
Andrea S.
Oct 2015
unknown
Kenneth J.
Aug 2015
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Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Benjamin Franklin Plumbing The Punctual Plumber is currently rated 4.6 overall out of 5.
Benjamin Franklin Plumbing The Punctual Plumber accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing The Punctual Plumber offers free project estimates.
No, Benjamin Franklin Plumbing The Punctual Plumber does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing The Punctual Plumber does not offer a senior discount.
Yes, Benjamin Franklin Plumbing The Punctual Plumber offers emergency services.
No, Benjamin Franklin Plumbing The Punctual Plumber does not offer warranties.