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Benjamin Franklin Plumbing The Punctual Plumber

Founded 1991 • With Angi since September 2007

4.5

(114) Verified Reviews

Description

Benjamin Franklin Plumbing is a full-service plumbing company that has been offering, not just Phoenix plumbing services, but plumbing services across the entire Valley for over 30 years. Our plumbing services cover all areas including Phoenix, Scottsdale, Sun City, Peoria, Glendale and most other areas in the valley. We are family owned and operated, this makes us better equipped to handle the problems associated to your households plumbing. All our Technicians are background checked and drug tested so you don't have to worry who is coming into your home....

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The well-being of our employees and customers is a priority for us during these tough times; therefore, AHWA is taking extra precautions due to the COVID-19 outbreak. As a safety measure, all AHWA employees experiencing COVID-19 symptoms will be required to self-isolate. Also, all technicians visiting customers’ homes are equipped with gloves and masks. They are limiting contact with customers and doing as much work outside of the house as possible, with only the needed work being completed inside in as short amount of time as needed and only in the necessary areas. In addition to that, we installed Airscrubbers into our HVAC units and have a daily/nightly cleaning routine of common hard surfaces. We hope this situation won’t impact our service and we will remain open for business until further notice. Thank you for choosing American Home Water and Air! American Home Water & Air is the leading HVAC, air conditioning and water filtration business in Phoenix, Arizona. We specialize in licensed high-quality water softener, water heater, reverse osmosis and big blue water filtration systems. We originally built our business over the first 20 years as a subcontractor, and have accumulated a customer base of over fifty-thousand customers. Most of our sales now come as a result of referrals or from customers who upgrade from water filter units that in many cases are over twenty years old. We don't have a high marketing budget that only results in driving prices higher. We don't have sales commissions, which gives us a competitive edge when competing for new customers. We install water filter systems with time tested reliability and back them up with free parts and labor warranty. So if there is a problem, it is our problem and not our customers. When American Home Water surveys your home for a water conditioner, we don't waste your time trying to talk you into buying. We recommend a system for your home and leave you with a quote.  

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Verified Reviews

A few reviews for this pro...
1.0

03/10/2021

I bought a water heater from these guys in May 2017 for $3896, which included a 50 gallon hybrid unit with 12 year parts/labor warranty and 12 heater flushes. The franchise I purchased this time went out of business and no other Ben Franklin franchise will honor this agreement. Now I am out at least $1,000 and will have to pay (another company) for future service. Customers should be aware that in...

Description of Work
Service/reflushing of water water

Category plumbing

2.0

11/27/2017

Called for a waterline leak, that I had already confirmed the location of and needed to get repaired so it would not continue to leak. Instead of sending a crew to repair, sent a "plumber"/sales guy that said it would be 4 days before a crew could come out to repair, and would likely be 1500 to 2500 for a whole new line. I was still charged the $49 service fee even though the guy did nothing. Had ...

Description of Work
Waterline repair

Category plumbing

5.0

06/15/2017

It's a big outfit. They were very good. They are an "A" across the board. They do a really good job and I am happy with them.

Description of Work
They came out to do a water heater flush and inspection.

Category water heater repair

5.0

11/23/2016

Inspected hot water heater and solar panels. Flushed tank and checked voltage levels. Service man, Chris, took his time and explained what he was doing. Honored the $25 Angie's list coupon so service call was $44 instead of $69.

Description of Work
10-yr service on our solar hot water system

Category plumbing,water heater repair

4.0

10/31/2016

I didn't realize, until after the installation was done, that I could have purchased & had them install the Water Heater, so ended up choosing a somewhat expensive 10 Warranty with them. I did have them come back for a service call, in order to set the temp of the heater, to a lower setting, service was prompt & efficient.

Description of Work
Electric Hot Water Heater was replaced, as they provided a replacement unit.

Category water heater repair

    Services Offered

    We do anything and everything related to the delivery of water into your home and all drain related work. Water Heaters, Tankless Water Heaters, R/O Systems, Water Filtration, Kitchen Faucets, Toilets, Sinks, Garbage Disposals, Shower Heads, Repipes, Valves, Insta-Hot Water Dispenser, Drains, Cleanouts, Hot Water Recirc Pumps, Water Softeners, Toilet Fill Valves, Washer Hoses, Leaks, Sewer Line Replacement, Hose Bibbs/Spigots, Gas Lines, Water/Yard Services, Drain Line Stoppages, Sink Faucets

    Services Not Offered

    IRRIGATION SPRINKLER HEADS, POOL PUMPS, FIRE SPRINKLERS

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes