Aussie Pool Repair & Electric

unknown

They were terrible. The guy didn't know what he was doing. He told me I needed a whole new heater for the Jacuzzi. He messed around with the control mechanism. They were supposed to be able to handle the remote control for the Jacuzzi and he kept fooling with it. They charged me like $125 to come out here and he didn't do anything. I come to find out what he was trying to do was impossible to do with that unit and they were supposed to be trained on those units. I called a couple of times and the guy never returned the phone call and I said I wanted my money back. They never fixed it.

They followed up immediately ( following my initial phone call) with a diagnosis. The owner of the company personally came out and did the repair on the following available date ( only 2 days out ).
Project was finished and everything is up and running.

Good work. Good recommendations

He came when I was at work and I have never even met the man. He came and whatever needed to be fixed was under warranty and he came and was gone. I called the number in my manual and they referred me to Joe who used to work for them. His wife worked in the office and they were so nice when I called. They were so good. They came on the day they were supposed to, fixed the problem and were gone when I got home. I never even got a bill. I would definitely use them again and I was really impressed.

ARRIVED WHEN THEY SAID THEY WOULD. LISTENED TO WHAT WE HAD DONE TO SOLVE PROBLEM. DISCOVERED TRIPPED GFI WHERE WE HAD NOT THOUGHT TO LOOK. PAID MINIMUM SERVICE CHARGE.