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Founded 2001 • With Angi since March 2009
10/17/2020
Anna D.
Arizona Tile & Stone Specialist the best! Hired them to clean and seal our tile floors. We used the color seal grout. Floors look like new! Excellent customer service. They stand by work. Will hire them again next year to clean my tile floors. Highly recommend! Thank you, Alison & Mike!
Description of Work
Clean and color seal tile floors
Category ceramic tile
07/08/2020
Debbie H.
The estimator was very personable but didn't believe I recognized spots on my granite counters that had recently showed up. I just had questions about why they were occurring. He told me it was just part of the granite that I had not noticed before and I was just starting to notice things since I have now lived here two years. I still knew those spots were new. Tommy did a great job and made sure I checked the job as it was being done today. He shared with me what caused the same spots I questioned the estimator, a cleaner... not part of the granite. He did a thorough job.
Description of Work
Granite Counters cleaned and sealed.
Category countertops
04/18/2018
ROBERT H.
Cody, team did a great job on our travertine about 2000sqft. It never looked better filled some cracks and some grout pop and sealed after cleand, honed, polished. The service was great his team was exceptional. Would use them again. No question. BH Anthem
Description of Work
Cleaned,Honed, polish, filled grout pops,
Category ceramic tile
04/16/2018
Eric C.
It went fairly well. I was expecting something different
Description of Work
Tile and grout was cleaned
Category ceramic tile
02/05/2018
Mark B.
extremely well - my grout was dark and stained and now it looks brand new. After a few more spills the grout has cleaned up well and no trace of staining or anything has taken place. Quality product and quality work.
Description of Work
grout clean and seal
Category ceramic tile
12/05/2017
Suzanne K.
Tile was filthy the grout was almost black. Now the grout looks brand new and my tile floor looks new again!
Description of Work
Tile grout was filthy. Looks new again! Very happy with results.
Category ceramic tile
10/19/2017
Christopher H.
Was not like new but so much better. They did good.
Description of Work
cleaning tile
Category ceramic tile
10/01/2017
Lisa S.
I was thrilled with the way my wood tile and grout look - it looks as good as the day the tile was put in. The heavy traffic pattern that was darkening my grout is gone and I am very happy with the work and professionalism. Will definitely be calling this company again!
Description of Work
Grout and tile cleaning
Category ceramic tile
09/29/2017
Teresa A.
Things went Ok. I was a little disappointed with the overall results but am trying to focus on the positive. I really liked their website, it contained pictures & explained each service thoroughly. I was hoping to color seal the grout in my home, approx 550 sq ft, to a much lighter shade. I had excellent communication with Amy over emails for a few weeks or so. She answered all my questions & concerns. The day of the cleaning, the workers arrived on time & were very nice. They did a great job cleaning my tile & grout but I was told they did not recommend the color seal & instead used another sealer. Their website made it sound like the color sealer would be an option for all grout situations so I was shocked to learn the condition of my grout would be a problem. Had I known that ahead of time I would not have done this. As far as my shower cleaning, it wasn't anything spectacular. I probably could have skipped this service and saved some money. I must have thought it was a shower restoration but it was just a plain cleaning. I also wanted the shower recaulked but they only had white caulk on them (I wanted more of a beige to match the tile) & a broken caulking gun. I told them I would get my kitchen countertops cleaned at a later date & they did offer to re-caulk the shower for free at that time but I am now having second thoughts about calling them for that. I guess my advice would be to have them come out first to check out the job & explain what they can't or can't do before making an appointment. I didn't do that & just made an appointment based on their pictures on the website & Facebook videos. Lesson learned.
Description of Work
Tile cleaning & sealing, shower cleaning
Category ceramic tile
09/25/2017
Kim W.
I actually haven’t used them yet but so far I am really impressed. I contacted them and Todd got back to me immediately. They were booked out for a while and Inwas happy to wait then my tile got delayed because of the hurricane in Florida. I am looking forward to workin with them. Todd was extremely knowledgeable about the cement tiles I am using and has been very flexible about workin around my delays.
Description of Work
Kitchen backsplash with specialty cement tiles.
Category ceramic tile
07/30/2017
Stephen H.
Excellent Job. All went very well. Recommended.
Description of Work
Tiles Cleaned
Category floor cleaning
05/25/2017
Susan S.
They did a great job. This is my second time using Arizona Tile & Stone and I will always use them for my stone cleaning needs.
Description of Work
Tile and grout cleaning.
Category ceramic tile, floor cleaning
05/05/2017
Jerry K.
On time and we are pleased with the job completed.
Description of Work
Clean tile and grout.
Category ceramic tile, floor cleaning
04/19/2017
Dave T.
They made it look nicer than I thought they could. Great job guys! will definitely use them again.
Description of Work
cleaned about 1,000 square feet of tile(my rough estimate), made it look great
Category ceramic tile
04/11/2017
Kris S.
The appointment was set using email and they did arrive within the 3 hour window. When they arrived, they proceeded to examine the shower using a razor blade by poking and scraping. I assumed they were going to tell me it would cost more to complete the work then the $135 already paid. But, they just explained how we had put caulk on the grout which caused the dark color on the grout and that they would do their best. Our house was very hectic during this time and I had to leave for work so didn't realize until I got home that they never touched the glass shower door or the glass wall facing the tub. So, I will be cleaning those tomorrow even though I thought my whole shower would be cleaned. I guess they are called AZ Tile and Grout not AZ Tile, Glass and Grout, and I probably missed that in the work description. Just a heads up before you purchase the service ~ because I wish I had known. Also, they brought a hose in from their truck and drug it over my tile/carpet leaving white residue that I had to scrub off the tile and floor grout. Tomorrow I will know for sure if that actually caused any damage to my tile. UPDATE 4-11-17 This is a follow up to a previous review. I want to add that Cody was very responsive to my low review and offered to come back to provide the service I was expecting. But I had already cleaned the glass and floor tile so no longer needed the service.
Description of Work
Our master bathroom shower was in need of clean-up (soap scum, grout and caulking). Based on previous reviews I thought my shower would look pretty good after this $135 Angie's List special.
Category ceramic tile, cabinet refacing
Service Provider Response
Hi [Member Name Removed], I truly apologize for the issues, my name is Cody and I was the one out at your house yesterday. I did do my very best to clean the shower, it did have a lot of damage from prior grouting and caulking which really hindered the cleaning process. As for the glass we unfortunately do not clean the glass doors and apologize that I didn't explain that properly yesterday. To address the white hose marks on your tile, we did bring a solution line in and they really don't mark anything up but if they did it would just be surface marks as ceramic tile is very durable and would clean off easy. I would be happy to come out and clean those tile areas free of charge, just let me know. I do stand behind my work 100% and if you give me a chance I would come back out and reclean the shower, glass and tile areas. I did leave you a voicemail with my personal cell, please give me a call and give me a shot to change your mind about us and make you a happy customer. Again I do apologize as this doesn't represent Arizona Tile and Stone Specialist quality of work.03/24/2017
Karen C.
Floors & shower look fantastic - cleaner than I thought they could be!
Description of Work
Needed 2100+ sf of floor tile cleaned and one tile shower
Category ceramic tile
03/20/2017
Selby S.
Prompt response, timely scheduling, showed up on time. Inspected the shower to be cleaned. The cleaning process was quick and went very well. I was very satisfied.
Description of Work
Tile shower was cleaned and sealed.
Category ceramic tile
02/20/2017
kenneth E.
Job was more complicated than expected. They did a great job of shifting priorities and completing the work for the quoted price.
Description of Work
Stripping and grout cleaning
Category ceramic tile
02/16/2017
Nina R.
Excellent They did a great job. The coupon made it very affordable. They knew what they were doing.
Description of Work
Clean kitchen floor bathroom and wet bar area
Category ceramic tile, floor cleaning
02/16/2017
Theresa B.
Nice guys - very professional and polite - did a good job.
Description of Work
Cleaned and sealed my Travertine tile.
Category ceramic tile
01/30/2017
Andrew B.
They did a good job. I used the 300 sq. ft. special (which I was under - small house) I would call them again.
Description of Work
Grout cleaning and sealing.
Category ceramic tile
01/15/2017
Anthony E.
Excellent job, I would use them again, thank you!
Description of Work
Grout Cleaning
Category ceramic tile, floor cleaning
01/11/2017
James T.
After scrubbing the patio tile with a power scrubber ($100) they told me they did not want to caulk the grout because it had been caulked before. I checked with tile specialists to have it re-grouted as they recommended, but none wanted the job. Called them back to finish the job by caulking, and now they wanted $150 to caulk, rather that the original $50. Most of the caulking was not very thick or problematic to cover. I offered $100, they insisted on $150. In addition, they did not call me back for 2 days, so I finally had to call them back. I think this is poor customer service, and the $100 I spent for a power scrub was money wasted. Very dissatisfied.
Description of Work
I had them come out to my home to clean the outdoor tile and caulk the grout on the front patio.
Category ceramic tile
Service Provider Response
Hi [Member Name Removed], sorry about the problems you are experiencing. First I want to personally apologize for not calling you back Monday as I did take your phone call. Monday I went home early because I got hit hard with the flu and have been down till today and saw your review. I should have instructed someone to call you back on the situation but I was just not myself that day. As for the recaulking, I talked to the technicians that were on your job and they said it was honestly out of our scope of work and it needed a tile installer to ensure it was done correctly. We do minor repairs on grout if there is to much missing or problems that exist prior to is there, we have to have a professional installer do the work. I am sorry no one wanted to take your job on, I don't know why that is and when I got the call from Amy yesterday that you were on the phone I felt really bad because I remembered I never called you back. So I did tell her we can try our very best just allocate 2 hrs @ $75hr which is what we charge for repairs, if it takes under an hour you would be charges $75, if it takes longer then an hour your would be charged $150. Remember this is not our expertise and we have to charge accordingly to do the best job we can. Let me know if you want to get it done, my personal cell is 480-352-2080. Call me anytime and I can get you scheduled if you would like12/30/2016
Josephine V.
I am happy with the results, the workers showed up on time and explained the entire process and the work was done in a timely manner. I would use this company again.
Description of Work
I had new stone tile in a newly remodeled bedroom that needed to be sealed, approx 150 sq ft, and also about 50 sq ft of older tile in the bathroom that was cleaned and resealed.
Category ceramic tile
12/13/2016
Nina R.
They were all “A’s”, they were very good! I had a Big Deal from Angie’s List, it was $115. They did about 300 square feet and they did a really good job. I might have them come and do the rest of the tile I have. That was just about 1/5 of all the tile I have, but they did a good job. They did the kitchen, the family room and the bathroom. They were very good!
Description of Work
Cleaned tile & grout and sealed it too.
Category ceramic tile
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Tile and Grout cleaning, sealing, color sealing, restoration, minor grout repairs. Natural Stone cleaning, sealing, honing & polishing. Shower Cleaning, Sealing, Color Sealing and Restoration. Granite Countertop Cleaning, Sealing and Polishing
Tile installation. Tile repairs.
Arizona Tile and Stone Specialist is currently rated 4.7 overall out of 5.
Arizona Tile and Stone Specialist is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Arizona Tile and Stone Specialist accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Yes, Arizona Tile and Stone Specialist offers free project estimates.
Yes, Arizona Tile and Stone Specialist offers eco-friendly accreditations.
Yes, Arizona Tile and Stone Specialist offers a 10% senior discount.
Yes, Arizona Tile and Stone Specialist offers warranties.
Arizona Tile and Stone Specialist offers the following services: Tile and Grout cleaning, sealing, color sealing, restoration, minor grout repairs. Natural Stone cleaning, sealing, honing & polishing. Shower Cleaning, Sealing, Color Sealing and Restoration. Granite Countertop Cleaning, Sealing and Polishing
Tile installation. Tile repairs.