A-V Electronic Service

I am 73 and was confused about what was going on with my TIVO service. Jeff was hired to install a new TIVO system but turns out it was not compatible with my TV. He took the time to figure out everything and got me set up and running again. I may not be explaining this very well but Jeff was great and I definitely recommend him.

He arrived on time. Clearly a professional, he explained what he would do; did it perfectly; and charged me a fair rate.

He did great on everything!

Perfect. He picked up my TV, repaired it and reinstalled it in my home. I hired him to fix my TV and when he came back out to reinstall it, I told him my speakers, CD Player and Amp had not worked for a couple of years. We had a professional team install them and have never really worked. After he installed my TV, he took his time to hook up my CD, Amp and speakers correctly. This was much appreciated and we will always call Jeff in the future. I highly recommend him.

The cost was very reasonable. He's a very good person too. He came here and picked up the TV. He came back to his shop and told us what was wrong with it and what the cost was. He brought it back to us. He warrantied it. I definitely would use him in the future.

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Jeff was very knowledgeable regarding the "white dot" problem with all DLP TVs.   He ordered the correct part, showed up as scheduled, and honored his estimate.  I would use A-V Electronics again.

When I got a response from Jeff offering to pick up the receiver, my first thought was that this was going to cost me a LOT of money, because pick-up and delivery indicates pretty high-end service.  I hesitated for about a week, checked my receiver with a couple of smaller speakers to be sure it was the receiver that went and not the speakers, and then called Jeff up.

He came the same day, picked up the unit, took a $75.00 deposit to be applied to the final repair.  Fixed it and had it back to me in a week.  It works perfectly.  The final bill, including the deposit, was $150.00, which I consider more than reasonable.  I was afraid that I would end up having to buy something new -- but Jeff fixed the blown output damage, and replaced the two blown fuses with fuses that were the wrong size.  Everything sounds perfect, and just the fact that there was no extra charge to take it away and bring it back WITHIN A WEEK still amazes me.

Jeff is a friendly, obviously knowledgeable technician.  I won't hesitate to use him in the future.  Again -- the price was more than reasonable, the service was fast, and pick up and delivery times were punctual, just as stated.  USE THIS BUSINESS!

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He responded to my call immediately and knew exactly how to get everything singing in harmony again. He also saved me a lot of money by showing me how to avoid duplicate systems. If you have a technical issue that is driving you nuts, stop tearing your hair out and call Jeff.

• It went just great.  Jeffrey qwas polite, efficient and cleaned up as he worked.

Jeff was very nice and professional. I debated on getting a new TV instead of a repair but it is not in the budget right now
He repaired my on off switch right there at home which was great. I would use him again

      It went great.  For $350, we are going to be able to use our set for another five years.  Who knows by then what other technology will be available.  Jeff is very reasonable.  He ordered the part and was reasonable on his labor.  The television picture looks just like new.  This is our second time using A-V Electronics and we would highly recommend them to anyone.  Don't run out and buy a new television before calling Jeff to see how inexpensively he can fix the old one.  

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Around March 7th or so our Samsung flat panel TV that hangs in our master bedroom went out...I mean, we were right in the middle of a Breaking Bad binge session and then the picture goes out!  At first the sound was still working, but then eventually the sound went out too. So the TV was completely dead at this point...I found AV Electronic through Angie's List and contacted him on a Monday morning I believe.  He answered and I told him my issues.  He told me it sounded like one of two things might be wrong, but he would know more once he got it on his work bench.  Once I gave him my address he said he had another job in my area, so if it was alright, he could pick it up in a couple days.  No problem.
I gave him a 75.00 cash deposit which he said went towards the final bill, if he could fix it.  He offers pickup and delivery which I thought was really nice and saved me the trouble of loading a big 55 inch into my small compact car.  About a week later I still hadn't heard from him, so I called to get an update.  He said he had just fixed it and the problem was my timing control board, which was the cheaper of the two problems he thought it might be.
I owed him 150 when he dropped it off a couple days later.  I wasn't home at the time, my Husband was and Jeff even helped him hang it back on the TV mount in our bedroom, which was really nice of him.  Hopefully none of my TVs break anytime soon, but if they do, I'll definitely contact Jeff again!

Jeff did a great job trouble shooting and setting up my surround sound.  Jeff fixed a Vizio tv for us that kept shutting off after 20 minutes.  The TV issue took longer than I expected, however, it is fixed and working great.  Jeff was diligent about fixing the tv as the troubleshooting on the tv is what took the most time--he could not pin point the cause of the issue.  He finally found the issue, ordered parts, replaced, them and fixed the tv.  I appreciated his professionalism, friendliness, and honesty in service.  I recommend him to anyone needing affordable AV-electronic repairs.

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Jeff was on time.  He ordered a special part.  He charge exactly what he quoted over the phone (and was able to diagnose the problem over the phone), fixed the television in less than 15 minutes, and we would use him again for any audiovisual need.  He was very professional, experienced, and did a great job.  He saved us from having to buy a new television which was a huge blessing.

I live about 30 miles from his shop so he increased the price to cover the extra travel.  Jeffrey replaced the bulb in my large screen TV (which I would not be able to move) and he specifically stated that I had a 30 day warranty on labor and parts.  Within days my TV delayed in turning on... which never happened before.  I called him and I could tell that he didn't want to come out to my home again.  But he finally said that he would research it and call me back.  I never received a return phone call.  So a week later I called him again and he said that it was not related to his repair so he refused to follow up even though it was still within his "30 day warranty period".

Again this new problem never occurred prior to his repair.

Jeff was pleasant and professional.  He knows his stuff.  He trouble shooted and connected my surround sound.  He showed me how everything works--which was awesome.  His price was very reasonable.  I recommend his services.

Jeff the owner, was great with communication prior to the appointment. Jeff was punctual and very professional. My uncle is elderly and Jeff went above and beyond to get my Uncle back online and able to hear his surround sound. Jeff even traveled to purchase necessary parts to complete the job, as my Uncle no longer drives. Jeff was reasonable and very kind to my Uncle. I am very grateful to Jeff for being committed, honest and professional. We have had two other people, including a Cox technician, but no one else followed through and had my Uncle's computer up and running. Jeff is very saavy and a true professional. Thank you for your absolute kindness to my Uncle. We are thankful for your service and will indeed contact you in the future to assist him with other projects.

Jeff Ostroff discussed the potential issues with my TV after i described what happened. He picked up the tv from my home and repaired it in the timeframe he stated. When he brough the the tv back, he installed it again and even brough the parts that he had to replace. I appreciated him showing me what went wrong and what he replaced. I wish every contractor that stepped into my home provided service in the exact manner. It was a fair price, he was courteous and professional and had the job completed in the agreed upon time frame.

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