Stevens Plumbing Heating & Air Conditioning
About us
Local Phoenix Plumbers and Heating and Air Conditioning Contractors serving the Phoenix metro area (valley-wide) since 1982. We are a small family-owned and operated company. Large enough to meet your needs; small enough to give you the personalized service you want. Call for fast (usually same-day) service.
Business highlights
43 years of experience
Services we offer
Air conditioning & heating, Plumbing repair services, electronic leak locating & slab leak repairs., leak detection, re plumbing, repiping
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.621 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 14% | ||
| 5% | ||
| 0% | ||
| 5% |
Showing 1-21 of 21 reviews
R.G. B.
Jan 2017
.
R.G. B.
Aug 2016
unknown
Doug J.
Jun 2016
unknown
DON S.
Jun 2015
Excellent, professional work by Zach and Levi, who had to shimmy through a sub-floor crawl space to repair a leak. Arrived on time, in-and-out in under two hours, problem fixed and site cleaned up.
Have used Stevens many times in the past, and will continue to do so in the future. Highest rating.
Have used Stevens many times in the past, and will continue to do so in the future. Highest rating.
Alan A.
Jun 2014
unknown
Response from Stevens Plumbing Heating & Air Conditioning
"Thanks for the review you posted. We know everybody is busy so we want you to know we appreciate you taking the time to give us a review. And, we appreciate your business. We hope you'll call us again next time you need plumbing, heating or ac service."
Anne H.
Jun 2014
The guys were very professional, came on time, and got the work completed in the estimated time. The were able to detect a second leak during the process, and fixed that as well. The also did a great clean up job...cutting into drywall sure makes a big mess, and if it weren't for the holes in the walls and the ceilings, you would never have know they were here! They were also able to recommend an excellent dry wall repair man for us, who was also top notch.
Response from Stevens Plumbing Heating & Air Conditioning
"Thank you, [member name removed], for your review. We're so glad to hear you had a good experience with our guys. We try hard, and we appreciate all our customers. :)"
Rebecca K.
Feb 2014
The plumber sold us a replacement regulator, and installed it. We never had any irrigation problems prior to the installation, but after this was installed, we noticed dripping water at the plants long after the irrigation was off. We called Steven's, and they sent someone out about 4 days later to check it, and he found nothing wrong, even though one of their other techs said it could be that the washer inside the regulator had slipped or cracked and that could be allowing water to continue through to the irrigation. I would have felt better if they had replaced the regulator with a new one to see if that solved the problem. Too many co-incidences...we did not have this problem prior to Steven's installation. I am not a happy customer.
Response from Stevens Plumbing Heating & Air Conditioning
"We're very sorry to hear that [member name removed] is unhappy with our service. One of our plumbers installed a pressure regulating valve (PRV) at her house, on the main water line. This was a wise purchase on [member name removed]'s part, as the water coming into the house was significantly higher than the codes allow. Excessively high water pressure can be the cause of a number of plumbing problems, and installation of a pressure regulating valve is recommended to help prevent these problems. The PRV is installed at the start of the main water line, and it simply decreases and regulates the water pressure from that point forward throughout the home. Installation of a PRV would have nothing to do with the home's sprinkler system. In order to be absolutely certain, however, that nothing we'd done had caused the problem she was describing with the sprinklers, we sent another plumber out to check everything thoroughly. First, he checked to make sure no dirt or debris had gotten into the water lines during the installation of the PRV, which might have caused a problem with the sprinkler valve, although this would have been very unlikely as there is a backflow prevention device between the PRV and the sprinkler system which would prevent any dirt or debris from travelling through to the sprinklers. He confirmed that there was nothing in the lines. Next, he checked to make sure the PRV was working correctly and found that it was. It appears the celanoid on the sprinkler valve was bad, which is a fairly common occurrence, and the fact that this happened shortly after the installation of the PRV is unfortunate, but purely coincidence. Again, we're sorry [member name removed] is not a happy customer. If there were some way we could resolve this problem, we certainly would but this truly was a coincidence, and not a situation we have any control over."
R.G. B.
Jun 2013
My experience with them was very satisfactory. The whole service just went fine. They did a good job and said that it was okay. They were close by to me. I use people that are close by to me because they live in the community. So if I have a complaint I can go over to their office.
Linda S.
Mar 2013
Overall the job went smoothly. Mark came out the day after I called. He discussed his recommendation for the kind of system he thought would be best for my house and existing setup, answered all my questions, and went into specific details at my request. I called later with a few more questions which were answered thoroughly. Once the contract was signed he came out to take all the measurements to insure a good fit with my space. He and his crew came back a few days later to do the installation work. Everything proceeded on schedule and they left the house clean, both inside and out. Mark responded thoroughly once again to my and quot;wrap-upand quot; questions and reviewed the system operation with me before he left.
Richelle G.
Dec 2012
good
Rebecca P.
Nov 2012
The repair came up at the last minute and Stevens fit me in on the same day, flexibly working with my schedule. They arrived right on time, and jumped right into the review. The water heater started right up so he took a few extra minutes to vacuum out the lint and repair the cover. All good as new in very little time.
RON P.
Mar 2009
They did a good job.
WILLIAM K.
Mar 2009
They were very efficient, right on time. They worked very quick, 2 guys per room. They arrived at 6am, left at 2pm complete. It was very well done.
Janet C.
Nov 2008
I had a very good experience with this company. So far we have had no further problems with the work that this company has done. I saw that they had good reviews and that was one of the reasons why I used them and I would recommend them to my best friend.
MELANIE M.
Sep 2007
When I called, they scheduled me an appointment for the same day. The technician they sent performed the work with excellence. The individual that performed the work was also very courteous and professional. He arrived right on time and was very friendly.
Patricia L.
Aug 2006
They did an excellent job.
MARION S.
Aug 2005
THEY WERE TIDY AND FAIR IN PRICE.
BECKY H.
Sep 2004
STAFF WAS VERY HELPFUL. REPAIRMAN WAS COURTEOUS AND VERY SERVICE ORIENTED.
EDWARD T.
Sep 2004
HE LEFT TWO HOLES IN THE WALL, AND NOW WE HAVE VERY LOW WATER PRESSURE. HE WAS ONLY HERE FOR TWO AND A HALF HOURS AND CHARGED $1,800. I TRUSTED HIM TO GIVE A FAIR PRICE BECAUSE I HAVE PROBLEMS WITH MY VISION, SO I CAN'T READ SMALLER PRINT WRITING, AND I TOLD HIM THAT UP FRONT. I FEEL THE CHARGE IS OUTRAGEOUS, AND HE IS TAKING ADVANTAGE OF ME. I REALLY FEEL SHAFTED AND WOULD LIKE THEM TO REFUND A PORTION OF THE COST.
Homeowner
Aug 2004
THIS COMPANY COMES PROMPTLY, WHICH IS IMPORTANT TO ME FOR PLUMBING ISSUES. THEY DO GOOD QUALITY WORK WITH A PLEASING ATTITUDE.
Samantha M.
Aug 2004
THEY HAD 5 MEN WORKING SO THAT THE JOB WAS COMPLETED IN TWO DAYS AND WE WERE ONLY WITHOUT WATER FOR ONE DAY. VERY PLEASANT WORKERS WHO KEPT ME INFORMED OF WHAT THEY WERE DOING. PRICE WAS A LITTLE HIGH, BUT THEY HAPPILY CAME BACK THREE TIMES TO SORT OUT MINOR PROBLEMS. THEY NEEDED TO USE MORE DUST SHEETS TO PROTECT FURNITURE.
Licensing
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FAQ
Stevens Plumbing Heating & Air Conditioning is currently rated 4.6 overall out of 5.
Stevens Plumbing Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Stevens Plumbing Heating & Air Conditioning offers free project estimates.
No, Stevens Plumbing Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Stevens Plumbing Heating & Air Conditioning does not offer a senior discount.
No, Stevens Plumbing Heating & Air Conditioning does not offer emergency services.
No, Stevens Plumbing Heating & Air Conditioning does not offer warranties.