Re-Bath & Kitchens
About us
At Re-Bath & Kitchens, we believe that remodeling doesn't need to be a messy, expensive headache. Why tear up your home and disrupt your lifestyle with weeks of laborers, dust, debris and inconvenience? We believe in preserving the tranquility of your home with quiet, clean, quick and affordable remodeling. With our experience and professionalism, we quickly and efficiently remodel your bathroom and/or kitchen with minimum disruption to you and your home. And remember, our Re-bath products comes with Re-Bath's Lifetime Manufacturer's Warranty. Call TODAY to receive your FREE In-Home Estimate!
Business highlights
Services we offer
Complete Bathroom Remodeling: Remove & Replace Bathtubs & Showers, Countertops, Flooring, Lighting & Accessories. Kitchen Remodeling, Tub to Shower Conversions, Vanities, Wainscoting, Walk-In Tubs, countertops and flooring!
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 52% | ||
| 10% | ||
| 14% | ||
| 10% | ||
| 14% |
"[member name removed], I am sorry to hear you are still disappointed with your remodel from 2011. Unfortunately, a valve plug blew out from the new shower valve during testing which caused water to run from the second floor and leak through the kitchen. We were under the impression that you were satisfied once the restoration company came out and we repaired all the damage. We also gave you a credit towards your contract for the inconvenience and you signed a job completion form stating your were satisfied with your remodel on 6/9/11. If there is any additional issues please contact our office at (480)998-8900. Thank you."
"Thank you for your business Mr.[Member's name removed]."
"It was great doing work for you. It sounds like your experience did not meet your expectations and for that I am sorry to hear. Would you please contact me at (480)998-8900 to further discuss your experience? We strive for excellence and want to make sure we take care of this situation."
"Thank you for your business (removed member name)!"
Today it is back to a flood under the tub and it gets again really dangerous to take a shower (like being on a surf board). We've been calling and left message and only once Scott picked up the phone and said he'll show up. Of course he never said when or bother to call before to make sure somebody was home and he left his card. It's been weeks now and still couldn't get an hold on somebody to come again to fix the leak.
My in-laws are coming in 2 weeks and they have MS, I wonder what would happen if they break their neck in the tub because of this? Maybe a class action is in vigor.
Now caulking is turning yellow. Have placed 3 calls to have them come out. First call - scheduler will return your call w/i 48 hours. No callback. Called Tuesday - scheduler will call by end of day. No callback. Office person had standard answers "they'll call you today". Left message this morning. We are DONE w/ ReBath. We would not recommend them to anyone.
I was pleased with all the people I encountered. They were courteous and the workmen were relatively neat and tidy and accommodating. I believe that they did a fine job...until the end. At that point they were hurrying to complete the job, which they finished in half the estimated time (five days instead of ten). I too was pleased to get the job finished early and to have the use of the bathrooms again. I only had a quick look before I had to sign off on the job (late Friday afternoon), but I was not worried because I had only paid half of the total.
Upon examining the work I realized that some of the detailing was not of high quality. By that I am referring to the caulking which was rough in a number of areas and was going to be catching when the shower was squeegeed and cleaned and would eventually pull away.
Also, a cut in the "marblestone" material was chipped and rough. There was a small discolored flaw in the Marblestone at eye level and that sheet should not have been used.
Lastly, the ends of the decorative strip of glass tile were left exposed and with rough chipped edges. This was at eye level and looked completely unfinished.
When I complained about the glass tile they offered a solution that I agreed too. However, the caulking on that fix is rough and the edges do not match perfectly which also draws attention to the fact that it is a retrofix.
Most of the questionable caulking areas were redone, however to my eyes those areas still look amateurish. The worker argued with me about every area I pointed out. He told me that I was "picky" and that the industry standard was that if a defect could not be seen at a distance of six feet, it did not need to be corrected! I do not agree, and especially at the amount I was paying.
I finally gave them the last payment because I could not stand dealing with it anymore.
I am sorry that the job ended on a sour note. I was thinking of having Rebath work on my kitchen, but will not be using them further.
I wouldn't recommend them to others.
We were very satisfied with them. They did a marvelous job. My wife is very happy with the bathroom. Their price was reasonable. They were very professional. They listened to us and responded. They were interested in giving us what we wanted and they weren’t just forcing a package. They were very efficient and they cleaned up everyday. They completed on schedule and the workmanship was very good.
Licensing
State Contractor License Requirements
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