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Plumbing Masters LLC
Electrical Baseboard or Wall Heater - Repair, Acoustic Ceiling Tiles - Install, Major Home Repairs (General Contractor),
About us
Plumbing Masters is a locally owned Plumbing company with 24/7 Emergency Service. From regular maintenance issues to emergency plumbing repairs, you can count on the Plumbing Masters to provide you with fast, affordable, and honest service. TECHNICIANS YOU CAN TRUST When you hire Plumbing Masters for any plumber repair – no matter how big or how small – you can be confident that we’ll do the job right the first time. Our licensed and trained technicians take pride in the work they perform for each and every customer. They work in a timely, efficient manner while still attending to even the smallest details, so that each job when completed, meets our highest standards of excellence. We’re confident that you’ll be impressed with the expertise of our technicians and the care that they put into each job SIMPLE, STRAIGHTFORWARD PRICING We uphold a policy of being upfront and honest with all of our customers. We extend that policy into every aspect of our business – including our pricing. We don’t want you to be caught off guard by unexpected fees or charges, so we’re upfront about everything from the moment we sit down to talk with you. Each home plumber with our company will outline the work needed to complete your project along with the cost of each action. It’s a simple, straightforward process. If a needed repair seems financially out-of-scope, we can work with you to set up affordable financing options. WE RESPECT YOUR HOME AND BUSINESS When you invite a plumber, electrician, or any other service professional into your home or business, you expect that person to treat your property with respect. Unfortunately, not all service professionals take the time and effort to clean up after completing their job. When you work with our company, you don’t have to worry about having a mess around your home or business. Our plumbing experts make sure to leave the area where they worked in good condition, so you don’t have a mess to clean up after they leave.
Business highlights
Emergency services offered
19 years of experience
Services we offer
BioLine, Clogged Toilet, Drain Repair, Faucets, Garbage disposals, Gas Lines, Home Repiping, Hydro-Jetting, Installations, Leak Detections, Outside Faucet Repair, Phoenix Drain Cleaning, Recirculating pumps, Reverse Osmosis, Servicios de Fontaneria, Sinks, Slow drains, Water heater repair, Water heater replacement. All things Plumbing inside or out!, Water pressure concerns, Whole home water filtration
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4299 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 16% | ||
| 7% | ||
| 5% | ||
| 4% |
Showing 1-25 of 299 reviews
Brenda B.
Apr 2024
Our construciton started April 9, 2024 finished on with crew coming in. The crew of 5 gentlemen was outstanding, the team work and the communication exchanged with them was remarkable. Very respectful, courteous to us in our home while working. Each day the Neil would tell us what was going to be done step by step, if they had come across a hiccup, they would address with Cezar , then they would tell us. This project 6 days, I said no to have crew in on Sundays and 1/2 day only on Saturday, project finshed up on on April 15, 2024 with last details. Believe me on a home this old which I'm 2 owner lived in 36 years you have HICCUPS which are to be expected.
Kimberly Y.
Apr 2023
Plumbing Masters is my #1 go to for all things water in my home! They are a professional, down to earth, and honest company! It is hard to find someone you trust in this business, as we all know about being oversold on things we might not really need.... Not with Plumbing Masters. They are honest and will do their best to save you money, but fix your problem! I highly recommend them! Also, super quick response time... I did not have to wait days without being able to use my shower! One last thing that sets them apart from their competition... they are "real" people. Check out their Instagram page to meet the owner and some of their employees!
Larkyn J.
Apr 2023
Plumbing Master came to my home and they were very clean and professional! They had such great customer service I couldn’t be happier with their service.
Response from Plumbing Masters LLC
"Thank you for the 5 star review! We appreciate your trust in our plumbing and drain services."
Donald B.
Dec 2021
it went fine but the charge of 1245.00 for less than 2 hours of work is horrible!!!
Response from Plumbing Masters LLC
"DonaId, First off, I would like to apologize for leaving you feeling that our service was not worth what we charged. We did come out for a leak that we had to find that was not visible because it was in a wall. We had two professional plumbers on site to find the leak (both of them on site for 3 hrs. and 41 min. each, totaling 7 hours and 22 minutes on site according to their GPS units). We entered two different apartments opening a wall to see if the leak was in one apartment and in the other apartment we had to pull a toilet and cut the wall open to find the offending copper pipe leaking. Once we found the line that was leaking we got it repaired and put the toilet back. We sure do wish we could do things for the cheapest price around but we would be out of business and simply cant. We offer a fair price for a professional job and stand by our work with a warranty. We strive to be the best plumbing service in town and we stand behind our work."
Paloma I.
Aug 2021
They had a promo offer for clearing a clog. They charged more and never called to approve the charge. Then they told us it’s not a clog drain but a collapsed cast iron sewer line and pushed those repairs. I called the office multiple times to get talk to the project manager and they had the actual plumber call me back who was pretty hostile. I attempted to talk with the manager again but they never called me back. We got another plumber out there who cleared the clog and snaked the line and it’s been replaced and not even cast iron anymore. I do not recommend this plumber. I waited on this review to ensure my response wasn’t heated/reactionary. Telling my story so you can make your own decision.
Response from Plumbing Masters LLC
"We have reviewed our records and do not find your address nor your name in our system. Are you sure it was Plumbing Masters? I would like you to call the office 602-331-0001 and ask for the owner Brian. I certainly do not like hearing concerns like this but I cannot find any info on your home address. Thank you for your time - Brian"
John E.
Mar 2021
We were very happy with Plumbing Masters LLC! They have work done professionally and quickly. We recommend their services.
Response from Plumbing Masters LLC
"Thank you so much for the great review, we really appreciate your business!"
Catherine M.
Sep 2020
Response time was excellent as was the quality of work.. Plumber who did the repair was friendly and efficient. Cost was high but most plumbing costs are high.
Response from Plumbing Masters LLC
"Thank you for sharing your experience with us! We appreciate your business."
Sandra M.
Jun 2020
it went smoothly for the plumber
Response from Plumbing Masters LLC
"Thank you for the review, we really appreciate it!"
Rich T.
May 2020
They were professional and did a great job. I would hire them again and recommend them.
Fergus N.
Mar 2020
Perfectly, very good guys.
Response from Plumbing Masters LLC
"Thank you so much for the A rating! We appreciate your business."
Kimberly Y.
Feb 2020
Plumbing Masters is top notch! They are affordable and have excellent customer service. They start by sending a text with a picture of the serviceman on his way to my home, red door mat with shoe slippers protection, including a spotless detailed cleanup! Flexible, friendly, knowledgeable service every time... we'll never call anyone else for our plumbing needs!!! Thank you Matt and Plumbing Masters!!!
Response from Plumbing Masters LLC
"Thank you for the great review, my team will be thrilled to see another A Rating! We appreciate your trust in our employees!"
Bob W.
Oct 2019
Was promptly completed.
Response from Plumbing Masters LLC
"Thank you for the review! We love to see that we were on time and got you all taken care of. We appreciate your business."
Jim P.
Oct 2019
He fixed it.
Response from Plumbing Masters LLC
"Thanks for the review! We appreciate your business."
Robert V.
Sep 2019
it just went okay the entire time they were trying to upsell and saying if we didn't accept the upsell the work may not be able to be done properly and the property would be a risk for severe water damage
Response from Plumbing Masters LLC
"I would like to apologize for our tech leaving you feeling like we were just trying to up sell you. Sometimes we can be passionate to a fault and come across this way when we see something that needs to be done. I am not saying this is the case at your home. I will get with my technician and go over this review and give him the coaching that is needed based on your experience! We really want to help everyone out and give the best price and it looks like we didn't do that for you so I am sorry that you had this experience. Thank you for sharing your experience so that we can train our team and get better at how we are making people feel."
Ed H.
Jun 2019
Very professional
Response from Plumbing Masters LLC
"Thank you so much for the review, we appreciate you and your business."
Mari M.
Jun 2019
Three years, three handymen, no answers...and it wasn't for lack of trying. Plumbing Masters had the tools, knowledge, and dedication required to tackle the problem. Costly? Yes. But after paying handymen by the hour, watching more and more holes being cut out of a wall, and hearing, "Gee, sorry ma'am, but I sure don't know where the mildew smell is coming from," I was ready for an expert. Angie's List's timing in offering a special for service by Plumbing Masters was a God-send. Within 15 minutes they solved the mystery and went after it using high-tech tools and years of experience from similar issues.
Response from Plumbing Masters LLC
"We are so pleased to hear that we got your issues resolved so quickly! Thank you for taking the time to write us such a great review. We really appreciate your trust in our plumber and in our company."
Sheryl W.
Mar 2019
Went very well. We had 3 plumbers from Plumbing Masters on 3 successive days: Brad, Todd and Josh. They were all great and professional and our plumbing needs have been successfully completed. We would not hesitate to recommend Plumbing Masters.
Response from Plumbing Masters LLC
"We love to hear that you had a great experience with our team! We strive to be the best in the valley, thank you for your trust in Plumbing Masters."
Rodney J.
Mar 2019
Jessie showed up on time and fixed my problem easily. He also schooled me on things that will cause problems.
Response from Plumbing Masters LLC
"We want to thank you for the kind review! Jessie is a great plumber that has been with us for years, we will share this review with him. Thank you for your business and your trust in Plumbing Masters."
Rachele S.
Feb 2019
Great. Problem was fixed after careful examination. Plumbers were courteous and professional.
Response from Plumbing Masters LLC
"We love to read reviews like this! Thank you for taking the time out of your day to give u an A on our service! We appreciate your business."
Sue N.
Feb 2019
Chad and his partner were very efficient. They were done in no time at all. I would definitely recommend them for jobs
Response from Plumbing Masters LLC
"Thank you so much for taking the time out of your day to let us know how we did. We appreciate your trust in Plumbing Masters. If you refer us make sure to have your friend or family member give our tech your name and invoice number and we will give them $50 off their job, and we will mail you a check for $50 made out in your name! Great way for your friend to save money and for you to make a little! Thanks again"
Michael S.
Jan 2019
Very responsive from the initial call-back to the inspection. The inspectors provided many options and gave several recommendations. Once I agreed to have the water heater replaced, the inspectors left and indicated that the install technicians would be over to perform the work. The installers arrived within an hour or so and replaced the water heater. They did excellent work and upgraded a few connections in the process. I would recommend this company for plumbing work.
Response from Plumbing Masters LLC
"Thank you for the review, we really appreciate you doing business with Plumbing Masters!"
Jaimie P.
Jan 2019
It went great! Josh was thorough, checked his work to make sure everything worked properly and cleaned up everything.
Response from Plumbing Masters LLC
"Thank you for trusting in Josh and Plumbing Masters to get your plumbing issues handled! We appreciate the review and your business."
Dale T.
Dec 2018
I’ve used Plumbing Masters several times and have always been impressed with their level of service. I have no reservations in recomending Plumbing Masters. I especially recommend you ask for Ron Apodaca, his experience and honesty are the ingrediances that make Plumbing Master the Plumbing service I will use again.
Response from Plumbing Masters LLC
"[Member Name Removed], We love to get reviews like this! Thank you so much for trusting us and also referring us out to your friends. We appreciate your business!"
Mark R.
Dec 2018
Eric, Chard, and Matthew were able to fix the leak. They answered all my questions and were knowledgeable and skillful.
Response from Plumbing Masters LLC
"We are so glad that we got you taken care of and that we were able to meet all your needs. Thank you for trusting Plumbing Masters!"
KARL R.
Dec 2018
Josh V was professional; efficient; provided client education; no hard sell; took time to explain products; realistic estimates. I would again, trust this service provider.
Response from Plumbing Masters LLC
"Thank you for taking the time out of your day to give us this awesome review on our technician Josh, he is a great guy! We appreciate your business!"
Licensing
State Contractor License Requirements
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FAQ
Plumbing Masters LLC is currently rated 4.4 overall out of 5.
Plumbing Masters LLC accepts the following forms of payment: CreditCard
Yes, Plumbing Masters LLC offers free project estimates.
No, Plumbing Masters LLC does not offer eco-friendly accreditations.
No, Plumbing Masters LLC does not offer a senior discount.
Yes, Plumbing Masters LLC offers emergency services.
No, Plumbing Masters LLC does not offer warranties.