The results of my grout project exceeded my expectations 10 fold ! William from Discount tile not only made contact with me moments after I submitted the request - He offered to come the following morning . Since I decided to sell my home in late July , I had a few projects that needed to be finish before I listed my home. I usually do my own work except paint so I hired a friend who was a retired paint contractor. Unfortunately, I became ill and was hospitalized for 3 weeks. I left him the money for the job and provided him with the house key if he needed to come back for finish work . Upon my return , my once clean house was cluttered with used paint rollers that had dried paint stuck to them , paint lids were off the paint cans which were half full but hardened . In certain areas like the cabinets . Tile , unpainted walls and baseboards were smudged , had droplets of paint , and in some cases had bled through the tape . and where he pulled the tape off - so did the paint from some non painted walls. Physically not able to paint myself , I decided to find someone on Angis list to complete all of the home repairs I couldn’t do and I submitted request for paint , flooring installation and grout repair . No one but William from Discount Tile LLC returned my request . When he showed up he was courteous enough to ask me if I wanted him to take his shoes off. I thought to myself, that this guy not only drove out of his normal work area , he was respectful to boot ! During the walk through I showed him the areas that either were missing grout or had grout that was so dirty and stained I couldn’t find a solution to get it back to the original color after trying numerous cleaners . I also let him know that the color of the grout made by polyblend was discontinued- so I thought the only remedy was a complete re-grout of a similar color . Although most people would have accepted a job this big .. William educated me on grout cleaning by and took out his grout scraper , and lightly ran it along two grout joints , and after a couple of strokes - the grout was back to its original state. He showed me an alternative method using his wire brush and a heavy duty acid based cleaner . He broke out his wire brush and cleaner and explained the process as he did in the first method before he began cleaning the joints. After he was done , He brought out his grout color reference book from other grout manufacturers and after scraping a non soiled sample of grout from one of my closets - and after comparing many samples , a match was made. He quoted me a price for the work , but it was way out of my budget . He then asked what areas I the most concerned with, and I said the grout along the baseboards were my main concern. He came up with a price for the soiled grout under all of the baseboards and some areas that had either no grout at all , or was cracked and separated, and I accepted . I have never worked with , hired , or met anyone who carried so much knowledge about all aspects of home improvement . Besides showing me tips and tools that allowed me to do most of the grout cleaning myself effortlessly, he also pointed out how I could save money by doing the paint repair with a couple of tips about tape and masking in preparation and removal , as well as getting rid of the many paint stains without having to repaint the entire area. If you are in need of a dependable, honest grout guy , William is the professional you should hire ! Thanks William !!!!