TWO MEN & A TRUCK

Their service is really good. Used them several times.

The team was great. The office staff was able to reschedule our move when we arrived early in our rental truck. The movers were very professional and moved our items with great care. They were friendly and made us feel comfortable. They clearly knew how to properly move each item. We will hire them again when our family members make the move.

Excellent service. Showed up on time and got right to work. Drove to new home and unloaded truck with things put into the proper room in 45 minutes in a third floor apartment. Clean, polite and hardworking.

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everything went fine.

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Guys were prompt, professional, friendly and used the utmost respect for the house and furniture with the wrapping both blankets and clear wrap (the banister was also protected).  The whole thing took 45 minutes.  I would highly recommend them as well as hire them again!

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The move went extremely well. 3 young men showed up early, back the truck and got to work right away. They did a walk thru of the house and once a plan of action was decided they went right to work. One of them began covering and shrink wrapping all the furniture and the other 2 back moving everything into the truck. We dropped off some of the furniture at one location and the other at storage. The whole move was completed in 2 1/2 hours.

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Was referred to two men by my realtor based on positive feedback she had heard from her contacts. I liked the reviews that I saw online.
Submitted a request for quote online (with details of number of furniture and estimated number of boxes) - but instead of sending quote, they started spamming my inbox with and quot;moving adviceand quot; emails - at least one/day. After deleting the spams for close to a week, responded to the spam sender indicating my frustration with being spammed without sending the quote (which was what I had requested for). Next day, the lady from Mesa office called and apologized - apparently, the quote was sent 2 days after my original request - however, it never reached me.
I explained the details of my move (there was a change from what I mentioned in the request) - and then the lady explained to me that hourly rate includes furniture pads and stretch wrapping - but no packing services. The hourly rate was quoted as $106 (with minimum 2 hours, after which it gets pro-rated for every 15 mins) and was told no other charge is involved - it seemed higher, but considering my move was another week away (and no other charge, it seemed close to reasonable assuming the move would be hassle-free, based on the good reviews), I thought of doing additional research and re-negotiate if need be.
. The quote was emailed to me with a 6 hour estimate - however, I did not do the math at that time, assuming the figure matched what the lady mentioned on the phone. Further research found me lot of other movers, whose rates were much lower, but all had very bad reviews with regards to hidden charges (holding material loaded in trucks hostage), damaging the homes and furniture.
2 days prior to the move, received a confirmation call and on the day of the move, Kevin and Ernesto arrived 15 minutes ahead of schedule, surveyed the material to be moved and then started the move - they put furniture pad on the apartment door to avoid damage. they were efficient and no non-sense - did not seek any help from me and were very responsive to for any additional padding requests, any questions/clarifications - In 2 hours, they had loaded all items on the truck and were ready to go. I gave them the directions and drove in my own vehicle, with them following (just 6 miles) - On reaching our new home, Kevin and Ernesto came in and spoke with me to understand where each of the items will go (less than 5 mins). After that, I was just a by-stander with them unloading and re-assembling stuff in desired locations (for some of the items, they were responsive to my requests for minor adjustments in the location (no complaints or whining).
The unloading was complete (with no damage to any of the furniture or boxes) in another 2 hours and the total timing came to 4.25 hours and I was expecting a final charge of $450 - but the check listed the amount to be $556 - that is when I asked Kevin and he explained each line item and found out that there is a charge called and quot;travel chargeand quot; of $106 (same rate as labor rate). I told Kevin, I don't remember the lady explaining this charge - and I opened the emailed original quote and found that this charge was included in the quote, just that it was not explained verbally (I realized my mistake of not doing the math once I received the original quote). I conveyed this verbal mis-representation to Kevin, but went ahead and authorized the payment (did not seem fair to keep Kevin and Ernesto waiting after 4 hours of hard-work).
2 days later, the lady had called to inquire about the move. I expressed my satisfaction with the move,but conveyed my dissatisfaction with her for not explaining the and quot;hiddenand quot; travel charge (since I was driving at the time, the line was not clear and she may not have understood my reason for dissatisfaction - a 20% premium on top of an already high hourly rate seems to be a and quot;rip-offand quot;, although the service was good) - the travel charge and labor rate being the same can confuse what it means unless somebody explains/clarifies it (the travel charge is the fees for the two men and truck to come from their office to origin and go back to office after the move).
Good: Peace of mind on day of move
- Good service
- no damages to house or items being moved
Bad: extra-premium pricing
- hourly rate is very high compared to competition (100% higher than a lot of competition)
- hidden and quot;travel chargeand quot; not explained - keeping this charge same as labor charge can confuse you to mistake it to be one and the same and overlook this charge till it is time to make the payment (other reviewers had noted that this mover had no hidden charges - so was surprised about this charge not being explained)

The two men were very good--hard/careful workers and very personable.
We recommend them and would definitely use them again ourselves.

Very professional and personanable. Did anything we asked. Made one stop at a storage unit and they packed so that they did not waste time loading and unloading the truck to drop off at the storage unit. Helped to re-arrange the items in the storage unit and we ended up being able to store more items than we had anticipated. Great pleasure to work with !!

The movers arrived ready to do anything that we asked. I was not able to finalize packing all of the house before they arrived, so they were very gracious in helping to finish packing some odds and ends. There was a shortage on wardrobe boxes, so I was not able to get all of the boxes needed for relocating the family clothes. However they were very creative in assisting getting the larger items that I was going to put in wardrobe boxes moved to the new house. They took care of all of my breakables, and so far, I have not found anything broken. This is my third family move, and the first time nothing was broken. Unfortunately I can't say that about me, as I broke a couple of glasses when I was unpacking. :) It was a longer day than anticipated, but everytime I asked one of the movers to move a box or furniture item to a different location, the response was always a sincere "no problem." All of my furniture arrived in pristine condition, and they assembled it back together with no issues. My only wish is that there was a better process to estimate the move, as the difference between the estimate and the final total was $600. I knew that I would need some help finalizing the packing, but was not anticipating that it would add three and 1/2 hours to the estimated time. Overall, I would certainly use them again. Thank you, Two Movers and a Truck for making a stressful time just a little less stressful.

I contacted Two Men and a Truck because I previously used the company in Washington State and had a good experience. I called and went through a relatively complete inventory of my belongings that needed to be moved. I explained that we were moving to a single level house but the house is built into the side of a hill and there are 20 or so steps up to the house. I was given a couple of quotes; 1 with 1 truck and 2 movers and a second with 2 trucks and 4 movers. The price was comparable especially if I needed more than one truck (28' is all they have). I chose the 2 trucks which was probably a blessing for all of us.

The guys arrived exactly on time and they sent 5 movers even though they were charging me for 4. We moved from a 4 bedroom house packed with furniture and took our refrigerator, washer, dryer and a good sized outside storage unit, It took less than 7 hours to complete the move including a 45 minute break for which there was no charge. Everything arrived safely and without damage. All 5 guys were professional, polite and really quite a bit of fun to work with. Each box and piece of furniture was labelled with a number signifying which room in the new house items were to go to. Each room also had a sign on it so that it was easy to figure out where to put stuff. Everything went where it was supposed to. They asked where furniture should be placed in each room and gladly moved things when it was decided to be put somewhere else.

Whoever made the decision to add a 5th mover made a really smart decision. It helped the other 4 since there was trips for each up the stairs and probably made the move go a lot faster and easier on all of them. Overall, a great experience.

I would gladly use them again but I'm hoping that I don't have to for a long time. Nothing personal, just don't enjoy moving.

We got up in the middle of the night to close up the house and get our three animals in our vehicles and make the drive to Lake Havasu City from Apache Junction. The movers were over two hours late arriving. As a result they didn't finish the job until about 7:00 pm that evening. Their wardrobe boxes were filthy and we had to pay to use them anyway. The dirtied my wall by leaning the boxes against the wall. They did manage to damage some items which we didn't discover until later. They did not cover my mattress and box. So they also got dirty. They were polite and nice, but it was a very stressful day for us because of the company being so late.

I did have an incident that impacted my score on their professionalism and quality. One of the movers stole a Visa Gift Card worth $300 from my house. Now, the company did follow up on the complaint, and with my sufficient proof they terminated the employee immediately and encouraged me to press charges to ensure that the incident shows up on the employee's background check for the remainder of his career. Furthermore they reimbursed me the stolen amount, so for all that I really wanted to give the company great remarks. I've had friends use them with absolutely no issues at all, and it really was dumb of me to leave such an item out in the open. No other items were missing and not a single item was otherwise even damaged. I guess my warning was less about the company and more on general behavior when inviting a stranger into your house for services. Even the most thorough background check can sometimes miss a weak character. So basically, be present, have EVERYTHING packed and ready to go (things of value packed), and it will be a super smooth and professional experience with what I call a great company.

Two young men arrived on time, wrapped items with drawers and doors in plastic, moved everything out and quickly moved everything into the destination. They were efficient and very professional. One of the best moves I've experienced.

They came on time. They were friendly and polite. They were also very careful and nothing got broken. I can’t say enough good things about them. They were just fantastic.

The movers were on time, professional and courteous. They did all I asked of them in a timely manner. This was a very small load, but they treated it as if it was a house full of belongings. Very Impressive. Also they were very honest and almost apologetic about the cost-the largest part of this move was the cost for driving time.

The scheduling was smooth and the lady was very friendly. They came on time. I asked for a two-men team, but three men came at no extra cost for me. Their rate is not low, but competitive. They are careful with our furniture and pad-wrapped when needed. Overall, good experience.