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Titan Restoration of Arizona

About us

Titan Restoration is a full service restoration company that has been servicing the valley of the sun since 2005, handling everything from small water losses to large commercial fires. With nearly 40 years of combined industry experience, our team of estimators, superintendents, and flood technicians are some of the best in the industry. All of the emergency service jobs will be handled strictly by Titan Restoration of Arizona’s trained and certified technicians. We can handle any size of loss and are often called upon to assist others in large commercial losses because of our experience, expertise, and equipment inventory. We DO NOT use an answering service! You will always get a Titan Employee when you need help at any hour, day or night; we are able to respond faster to an emergency. Our Priority Response Policy is to dispatch crews within an hour after learning about it. Our response time is always impeccable. Titan Restoration distinguishes itself from other restoration service providers by operating based on what we call “transparent integrity” which means that we do the right thing, but also back this up by providing you documentation and updates and communicate at the highest levels so that everyone one is fully in the loop throughout the entire restoration process. We send out detailed communications to all interested parties on a daily basis providing updates on work completed, equipment used, and the next steps of completion. Titan is also the faster restorer because we utilize special drying technology and methodology and aggressively manage the drying process. We specialize in drying out structures faster than any other company. With extensive knowledge in water damage clean up and repair for residential and commercial properties, Titan is known as a world class water damage and flood damage Restoration Company. We are a mitigation focused, full service restorer. This means we try to restore losses with as little demolition and reconstruction as possible. This minimizes removal of building materials and repairs which also dramatically reduces the time to completion and lowers costs. However, when reconstruction is necessary, we handle the entire job from start to finish.

Business highlights

Emergency services offered
27 years of experience

Services we offer

Water Remediation. Board-up. Tarping. Emergency Service. Fire Restoration. Mold Remediation. Asbestos Abatement. Trauma Scene Clean-up. Wind. Hail. Sewage. Roofing. Home Improvement.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%
Showing 1-4 of 4 reviews
Brandon B.
Apr 2017
3.0
$3,500
Here's the deal...Titan is the "middle-man" and they will contract your work out to a 3rd party. In other words, the repairmen coming to your home to do the work/repair do not work for Titan. At least that was our experience. If you already know that, great, but I did not know that nor was I told by Titan that this is what we could expect. Our initial visit with Brian from Titan was very professional. He speaks English and is very presentable. He put together our bid and we proceeded forward and hired Titan. During our visit, Brian kept referring to "his roofer" so I assumed his roofer was another Titan employee...not so!! The day arrived for the work on our roof to begin and a small truck pulled up in front of our house with 3 men ready to work and they did not speak a lick of English. Trying to communicate with a group of men who do not speak English is incredibly frustrating. Not that the workers did anything wrong (in fact they were awesome) but the fact that I could have hired them myself on the side for half the cost of what I paid Titan made me very upset and very disappointed. They began the work and were actually not doing all that was supposed to be done which led to my wife having to call back and forth with Titan trying to figure it all out because the workers could not understand my wife. Nightmare!! The workers then had to leave to pick up additional supplies because they were unaware of all the work that needed to be done. The workers were also a bit frustrated because it appeared as if it had not properly been communicated to them. Bottom line: I felt ripped off in this deal. The work was completed and I am happy with it, but I will not be calling Titan again. I overpaid for work I could have simply hired out on my own. If you can remove the "middle-man" from about any situation, you can save thousands of dollars.
Response from Titan Restoration of Arizona
"Thank you for the feedback. We take your experience very seriously and regret any miscommunication. I am truly sorry your experience was not top of the line. We are a local, family owned small business & General Contractor. As such, Titan performs some work in house, & partners with our Valued Trade Partners (VTP) for some work. When using a VTP, we prefer other small, locally owned businesses, as we believe they provide the best quality & service. In deed, the majority of our VTP's are comprised of the owner & a helper or crew. Often, we are their main or only source of jobs. Titan Restoration believes in supporting other Arizona small businesses by shopping locally & participating in "Buy Local" campaigns where ever possible. Rest assured that ultimately, as the General Contractor, we are the license holder & warranty all the work performed on your home . I am very sorry that this was not made clear to you. If you would like to discuss further, please give me a ring. Brian Jones 480 649 5050 brian_at_titan911.com"

JERRY B.
Jun 2016
5.0
Yes, I recommend this pro
$1,183
I was referred to Titan by a friend and was contacted by Jeff. He kept me up to date on the plans for the job. The men came, did a great job. We will use Titans resources for any future needs.
Response from Titan Restoration of Arizona
"Thank you for choosing Titan Restoration of AZ. It was a pleasure helping you with the interior water damage to your home. Please let us know if we can be of service in the future. Christy Blaker, Business Development Manager 480-649-5050"

Kathleen M.
Apr 2015
5.0
.
Response from Titan Restoration of Arizona
"Thank you for choosing Titan Restoration of AZ when your AC condensation leak was discovered. We really appreciate you taking the time to write a review. Our customers experience is top priority. Please let us know if we can be of service in the future. Kendra Jackson – Marketing Coordinator – 844 398 2296 – www.titan911.com"

KENNETH N.
Apr 2015
5.0
Yes, I recommend this pro
unknown
Response from Titan Restoration of Arizona
"Thank you for choosing Titan Restoration of AZ. It was a pleasure helping you. Please let us know if we can be of service in the future. Kendra Jackson – Marketing Coordinator – 844 398 2296 – [hyperlink removed]"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Titan Restoration of Arizona is currently rated 4.5 overall out of 5.

Titan Restoration of Arizona accepts the following forms of payment: CreditCard

No, Titan Restoration of Arizona does not offer free project estimates.

No, Titan Restoration of Arizona does not offer eco-friendly accreditations.

No, Titan Restoration of Arizona does not offer a senior discount.

Yes, Titan Restoration of Arizona offers emergency services.

No, Titan Restoration of Arizona does not offer warranties.