Founded 1968 • With Angi since November 2011
Since 1968, Smith Plumbing, Heating & Cooling has been keeping homes and commercial properties throughout Gilbert and the surrounding areas efficient and comfortable with quality in-home services at competitive rates. From plumbing to heating and cooling services, the company always ensures a job done right—guaranteed, or customers don’t pay. No matter how simple or complex the issue is, the company’s professional plumbers and technicians are highly trained, well-equipped, and experienced in all plumbing and HVAC work. They also provide upfront pricing before commencing any work and are licensed, bonded, and insured for the customers’ peace of mind. Additionally, the Smith Plumbing, Heating & Cooling team is respectful of every property they service and cleans up after themselves. Call now to schedule a service. The company is also available for emergency plumbing and HVAC services in Gilbert, Mesa, Chandler, Tempe, Scottsdale, and beyond 24 hours a day, 7 days a week.
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-10 of 10 reviews
M Jean P.
05/25/2017
The two hour window for Mike to come passed with no contact and no Mike. I called the office and was told that Mike's earlier job was more complicated than expected, but he was still planning on coming that afternoon. Mike never arrived, and there was never a call from him or the office. I finally called back again around 4:30 PM, got an answering machine, and left a message cancelling the appointment since I'd heard nothing from Mike or the office. I saw a missed call from Smith Plumbing the next day but had no message. There was never an apology or an attempt to reschedule. I understand that plumbing jobs are not something you can plan an exact time around, things happen. But communication is key. Smith Plumbing never initiated a call to me on the day I had the appointment, never let me know Mike's time schedule on the appointment afternoon. Would never do business with them again even though I have reason to believe Mike is knowledgeable and good at his job. Don't waste my time without an apology or an attempt to make it up. My time is valuable.
Description of Work
I called about a toilet leak in an upstairs bathroom, had a referral for Mike and after reaching the office of Smith Plumbing Mike called back promptly. Definitely seemed knowledgeable, so I set a 4 hour window for repair as he suggested.
Category
plumbing
James P.
05/25/2017
Catherine D.
06/20/2016
Mike arrived promptly as scheduled to install a new water supply pipe directly from the water main to our pool and landscape water lines. He installed a new pressure regulator, pressure vacuum breaker, and a hose bib in a new location behind our house. He had previously arranged to have some laborers dig the long trench to bury the pipe underground, but they did not show up. So not only did Mike do the plumbing work, but he and his associate also dug the trench themselves in order to get the job done that day. Mike was highly professional, knowledgeable, friendly, neat, prompt, and reliable. I cannot think of a single negative! We were delighted that Smith Plumbing was able to squeeze our full day job into their schedule so quickly, and their bid was very reasonable. We are happy that we can now shut off our indoor water without affecting the landscape water. We highly recommend Smith Plumbing, and especially Mike. We will definitely use them for all our plumbing work in the future!
Description of Work
We contacted Smith Plumbing to assist us with a design problem with our home plumbing. Our house was built with a single turn off valve for the water main, and the water for our irrigation system flowed through our water softener. We wanted to be able to turn off the water to our home while traveling, while allowing the water to stay on for our pool and landscaping. We previously had another plumbing company come to evaluate the problem, and they added a shut off valve that did not solve the problem. Smith Plumbing (Mike) arrived and was able to give us a definitive recommendation to address the issue. It was clear that he understood the problem immediately. We asked if he could do the work quickly since we were going out of town, and hescheduled us within a few days.
Category
plumbing
William F.
11/24/2015
A plumber answered my after hours call (about 6 or 7 pm) and came to the house within an hour or two. He was polite and did a good job. I think the cost might have been a little high, but we were happy to get it fixed quickly without too much trouble. If you have more time on your hands, I would call around to get pricing from other plumbers.
Description of Work
Unclogged sewer line .
Category
plumbing, sewer cleaning, drain cleaning
DD C.
10/21/2015
Barbara D.
05/26/2015
. We called Smith Plumbing on Memorial Day when we noticed the ground by our water main was very wet. Mike came within 2 hours of our call. He explained in great detail what his diagnosis was, what he would do to fix it, the materials he would use, and suggestions of how we could manage until the next morning when he and his team would arrive. He gave us a flat fee for the work which included lifting up and then replacing all landscaping rock, digging, fixing any irrigation lines that might be broken, in addition to fixing the pipe. He answered all our questions very completely. He arrived the next morning on time and finished the work before his estimate ending. He even was willing to check out and do a quick fix of a minor unrelated problem that another plumber couldn't find after two visits It was very obvious that customer service and trust was a high priority. He gave us his personal phone number (not just the office number) to call if we had any issues after he left. I don't know how Smith compares in price to other plumbers, we liked the way Mike related to us (and our rambunctious dog), so we accepted his bid and felt it was fair. We are very happy with the service and would highly recommend them.
Description of Work
Replaced underground water pipe between house and street.
Category
excavators, irrigation systems, plumbing
Leola D.
06/08/2012
NANCY R.
08/18/2004
Other local Pros in your area
We specialize in all phases of remodeling for your home, business, bathrooms, kitchens, finishing basements, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
Angi Certified
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Angi Certified
Summit Plumbing Pros is a residential plumbing company dedicated to doing great work with great prices. We understand the challenge of finding reliable plumbers and we are here to help with honest, exceptional plumbing work.
Angi Certified
2022 Super Service Award
Other Information
Services Offered
Services Not Offered
Ask for details
Licensing
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.