PRICE POOLS INC

THE DESIGN PHASE AND WORKING WITH PAUL CUMMINGS THE SALES PERSON WAS VERY PLEASANT; HE WENT OUT OF HIS WAY TO ASSIST. THE POOL WAS DELAYED A BIT BECAUSE OF THE WEATHER. WE WANTED THE POOL TO BE READY BY JULY 4TH, AND PRICE ASSURED US IT WOULD BE READY. THEY DID NOT MAKE IT. ONCE THE POOL WAS COMPLETE AND READY FOR SWIMMING, THERE WERE BOTH MINOR AND MAJOR THINGS THAT KEPT HAPPENING. YOU HAVE TO KEEP BUGGING THEM TO COME FIX THE ISSUES. AFTER THE SALE, YOU WILL NOT GET A RETURN CALL FROM THE SALES PERSON. THEY ALSO SOLD SOMETHING THEY HAVE NO EXPERIENCE WITH, WHICH WAS THE FIRE RINGS IN THE WATER FALL. THE SUB CONTRACTOR FOR THIS WAS NOT COMPETENT, WHICH RESULTED IN THE FIRE RING FLARING UP AND SINGEING ME IN THE PROCESS. THERE WAS NOT ONE CALL FROM THIS COMPANY ABOUT HOW I WAS AFTER THIS INCIDENT. THEY DO BUILD A GOOD POOL, JUST DON'T PAY FOR THE WHOLE THING UNTIL YOU GET EVERYTHING TAKEN CARE OF, OR YOU WILL HAVE TROUBLE GETTING THEM TO RESPOND TO YOU.