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Magic Touch Mechanical

4.6

(649) Verified Reviews

Founded 1997 • With Angi since March 2006

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

Licensed
  • Trade License Number
  • ROC149817
  • Trade License Locale
  • AZ
  • Trade License Authority
  • Arizona: Contractors
  • Trade License Expiration
  • 11/30/2021
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
7:00 AM - 5:00 PM
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
7:00 AM - 5:00 PM

Company Contact

942 W 1st Ave

Mesa, AZ 85210

Description

Magic Touch Mechanical is not only one of the highest rated air conditioning companies in Phoenix, AZ they were also named “#1 In the USA, Contractor of the Year” by Air Conditioning Contractors of America. This is the highest honor an air conditioning & heating contractor can receive in the HVAC Industry! Other awards include; The Torch Award for Business Ethics by Better Business Bureau, AZ’s “Top 10” Award by APS, & “Best AC Company to Work For in the USA” by Air Conditioning, Heating, & Refrigeration News…to name a few! Magic Touch’s award winning service isn’t limited to cooling and heating repairs, service, and installation. Other services include; Home Energy Audits, Duct Testing, Duct Sealing, Air Duct Cleaning, Dryer Vent Cleaning, Fireplace Repair, Fireplace Remodel, Insulation Installation, Window Sunscreens, Solar Shade Screens, Pool Heater Repairs, and more. Visit Magic Touch Mechanical’s website for a complete description of products and services. Magic Touch Mechanical is also regarded as one of top (and the first) Home Performance Companies in Arizona providing; comprehensive home energy audits, building leakage testing, duct testing, infrared thermal imaging, duct leak testing, and other home efficiency testing and improvements. Magic Touch’s commercial services include all of the above plus refrigeration, and commercial kitchen cooking equipment repairs, maintenance service, and installation. Whether you need residential HVAC service or installation, or commercial walk-in cooler repair, the certified service technicians at Magic Touch Mechanical are ready to help. If you need an air conditioning company in Mesa, Phoenix, Scottsdale, Peoria, Chandler, Queen Creek, or Apache Junction, look no further, you’ve already found the best AC Company in AZ! Customer service representatives are available 7-days a week!...

Verified Reviews

4.6

(649) Verified Reviews

Ratings Distribution

5

502

4

54

3

37

2

27

1

29

Rating Details

Price

4.5

Professionalism

4.7

Punctuality

4.8

Quality

4.6

Responsiveness

4.7
Read reviews by category
HVAC Companies (573)fireplace services (104)gas fireplace repair (46)home energy audit (179)insulation (20)chimney sweep (19)air duct cleaning (12)appliance repair (9)gas leak repair (6)handyman (3)electrician (3)house cleaning (2)
Showing 1-10 of 649 reviews
1.0

06/07/2021

3 year old unit installed by them stopped cooling. Tech stated the cause as the 'voltage absorption unit' and quotes ~$375 for parts and labor if he uses the part on the truck, or ~$550 for a part covered by the manufacturers warranty since it would require additional time to go get. Neither quote included the $75 service call feel. According to the manufacturer, there is no 'voltage absorption un...

DESCRIPTION OF WORK
AC Unit repair

CATEGORY heating & air conditioning/hvac

COST $450

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/07/2021

SERVICE PROVIDER RESPONSE

We wish you contacted us prior to giving the technician permission to proceed in getting your A/C repaired & working again the same day you called us. We’re not high-pressure & present the full price (parts, labor, taxes, overhead & profit) up-front so you can decide if you'd like to proceed or not. Had you declined after the technician completed a thorough evaluation of your system nobody would'v...
5.0

03/08/2021

Lucas was great. He found the problem and replace the faulty switch, cleaned up a provided complete service.

DESCRIPTION OF WORK
Fireplace was turning on and off intermittently

CATEGORY appliance repair,fireplaces

COST $245

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/08/2021

SERVICE PROVIDER RESPONSE

Thank you so much for letting us know you had a great experience! We sincerely appreciate your feedback as well as trusting us with your service needs!
5.0

11/19/2020

Jeremy, the technician, was extremely helpful, professional, thorough, and well educated in what he was doing. He kept me up to speed on everything that he was doing. About two weeks after he came, I had a question. He called me back promptly and stayed on the phone with me as he walked me thru some instructions for the fireplace. Again, he was awesome. I highly recommend magic touch!

DESCRIPTION OF WORK
Fireplace working correctly

CATEGORY fireplaces

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/18/2020

SERVICE PROVIDER RESPONSE

Thank you so much for your business and for letting us know you’re so happy with the service you received, we greatly appreciate both!
3.0

08/03/2020

Ripoff, The part for the Capacitor cost $25 off the shelf, took no more than .30 minutes to replace. However I was charged $356.00 for this x 2 units = $712.00 dollars for 1 hour Labor &$50.00 in parts - it’s like $500 per hr. Price Gouging! Should be reported toAG.

DESCRIPTION OF WORK
Capacitor Replacement $25 Part $500 Labor

CATEGORY heating & air conditioning/hvac,air duct cleaning

COST $712

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/03/2020

SERVICE PROVIDER RESPONSE

We're sorry you didn't see the value in the service we provided. While the components you received cost significantly more than whatever you're looking at online, please understand there are many other factors that determine the cost of the total project. The technician was on-site for a total of 1 hour and 15 minutes & traveled 59 minutes to your home for a total of 2 hours, 14 minutes dedicated ...
5.0

07/31/2020

Perfectly. Was in time and very friendly and professional.

DESCRIPTION OF WORK
Fireplace wouldn't light.

CATEGORY air duct cleaning,fireplaces

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2020

SERVICE PROVIDER RESPONSE

Thank you so much for letting us know you received great service from the team! We sincerely appreciate both your feedback and your business!
5.0

07/18/2020

Turned out that it was just a fuse that had blown. Fuses were replaced and everything kicked back on. House is cooling down now.

DESCRIPTION OF WORK
A/C unit stopped working in the middle of the night.

CATEGORY heating & air conditioning/hvac

COST $35

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/18/2020

SERVICE PROVIDER RESPONSE

So glad we could help, thank you for the kind review, we're delighted you're pleased with the service you received!
5.0

04/08/2020

Went beautifully. Lukas was punctual and explained everything he did.

DESCRIPTION OF WORK
Maintenance of ac units.

CATEGORY heating & air conditioning/hvac,energy audit

COST $485

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/08/2020

SERVICE PROVIDER RESPONSE

Thank you for letting us know you had a great experience on your recent air conditioner maintenance visit! We're pleased when you're pleased!
5.0

12/22/2019

techs usually find something that requires payment, so regular tune ups tend to be costly (but not as costly as replacement of system). For example, this time was recommended to do 4 or 5 things: voltage absorber under mfg specs; chemcial clean indoor air handler coil; replace surge protector on air handler; pull and clean dirty indoor blower wheel. Doing all would have been over $2000. Opted for ...

DESCRIPTION OF WORK
6 month tune up

CATEGORY heating & air conditioning/hvac

COST $817.55

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/20/2019

SERVICE PROVIDER RESPONSE

We really appreciate your business and review and are so pleased we’re earning an A grade maintaining your HVAC system! Thanks again for choosing Magic Touch!
5.0

12/19/2019

Lucas recommended several maintenance items that will help insure several more years of good service from this unit.

DESCRIPTION OF WORK
Maintenance of a 10-year A/C system.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/19/2019

SERVICE PROVIDER RESPONSE

Thank you so much for your business and your kind words. We’re honored and thankful that you choose Magic Touch for your home comfort needs!
5.0

10/20/2019

Teman and Tommy did a great job! Everything was going great until the system was started up and there was a manufacturer's problem. Stuff happens. What I appreciate is that there was good communication about the problem and went straight to the solution. So, what was supposed to be an 8-10 hour/1 day installation process, turned into a 16 hour/2 day installation process. I'm ok with that. Customer...

DESCRIPTION OF WORK
New ac system

CATEGORY heating & air conditioning/hvac

COST $11,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/19/2019

SERVICE PROVIDER RESPONSE

Thank you so much for the detailed feedback of your experience with our team! We sincerely appreciate you taking the time to share how we're doing and your business as well. We're all very happy because you are!

Services Offered

Heating & A/C. Heat Pumps. Sales, Repair, Maintenance & Installation- Air Conditioning, Heating, Ventilation, Indoor Air Quality Equipment, Refrigeration, Duct Design & Installation, Wine Rooms & Cellars, Load Calculations & Energy Audits. Home Performance Testing & Repairs- Air Infiltration Testing, Duct Leakage Testing, Duct Sealing, & Thermal Image.

Services Not Offered

Water Heater Installation. Sales- Parts.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes