Longhorn Plumbing is committed to excellence in every aspect of business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business
The project was done fast.they show up did the work fast.chris kept me inform on everything that was going on.would recomend longhorn plumbing to everybody they do a great job. Dave Ortiz Phx,AZ.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John S.
02/2023
5.0
Quick, knowledgeable, and fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Helen C.
01/2023
5.0
These are good people. The plumber knew exactly what to do, and the customer service was excellent as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eugene S.
12/2022
5.0
Professional, friendly, and quick. I just had them install a water pump on my system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patty S.
12/2022
5.0
Please have them contact me, I have work I would like for them to do. Thank you, Patricia Saint Vincent 602-430-3480. Please text me first as I receive well over 100 emails a day. Thank you so much
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leon D.
12/2022
5.0
Quick, efficient professional diagnosis , exposing problem and replacement segment problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
MAY A.
05/2022
0.5
This is the worse plumbing service at all levels. Extremely unprofessional and does not respect appointments. Kept making promises and lied every time. Did not show up for promised appointments multiple times. They made the wrong diagnosis and could not fix a simple sink issue after two weeks of not showing up and lying advice to the wise. Stay away and find a professional plumber that will respect your time.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Stacy B.
07/2021
0.5
My husband hired this company through our home warranty to fix a leaking faucet. The tech came to the house, and immediately asked for money, and then left our house to run to the hardware store. During this time apparently, he called his company and found some bogus reason not to help us through our home warranty. We told him if the home warranty did not want to cover it we were fine covering the cost, but it needed to be done. This dirtbag said he would come back and try to help but did not. We attempted to call the company multiple with no answer and no response. Under no circumstances should you hire this company. They are extremely unethical, unresponsive, and unprofessional.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
David S.
09/2020
5.0
Zack was punctual and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Markie M.
09/2020
5.0
Sterling came out to help me with my garbage disposal that was not working and backed up. Not only he was quick and efficient, but he was completely honest beforehand about the options and what my choices would be for fixing/replacing the unit. He gave me prices and was detailed with his explanations without being sales. I really felt like he was looking out for my best interest, which is not common with some contractors. I was not in the house during the time of the appointment, he kept me completely updated over the phone and with pictures. I would 100% hire him again - highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Heather B.
07/2020
5.0
The repair tech (Caleb) was very professional, easy to work with and knew exactly what he was doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nicole s.
07/2020
5.0
Very professional and helpful. They were called as a second opinion and were absolutely wonderful took the time to show and explain things and were also concerned for my health. Will be recommending them to everyone
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Glenn J.
03/2020
5.0
Kyle had a long and messy day but still made it for my repair. He even had to go get a special part to complete the job. It was late in the evening but he still came back and fixed water line issue. He communicated with me on his challenges early in the day, and throughout his day, but still promised he would be there, however late it was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Madonna H.
01/2020
0.5
J and L was sent by my home warranty. It was the worst ever!!!! The first thing they did as soon as they came to my house they asked for the money!!! Which was horrible start!! But I was okay. Because I wanted to get my issue fixed. I had a leak from the ceiling at the time and I do not know the source. Yet the guy never touched anything and said that he is going to refer another company to dry out the walls and the ceiling as it might be a mold, and he cannot do anything before its fully dry!! And I listened to him and filled a home insurance claim and did what he said, a week later he came back again supposedly to fix the pipes but guess what!! He does not want to touch anything!!! Because now it is leaking still and not fully dry!!! You know why?? Because you never fixed anything on the first place, and he did not want to fix anything. Awful company ever!!! I had to request to reassign my claim to a different company who is willing to work!!!
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
0.5
Matthew S.
11/2019
5.0
Good communication nicarion, upfront, quick install! Very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Isabel A.
10/2019
5.0
Customer service was great. I've worked with Gary and one the owners put in my water heater and noticed I didn't need one of the parts that they originally thought I needed so they gave me a refund. They were easy to work with, honest, up front, and explained everything. There were no issues whatsoever. I would use them even if I didn't have a home warranty!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Jeanette M.
10/2019
5.0
They are very courteous, I am very pleased with their work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kaylee F.
10/2019
5.0
They scheduled with me right away and the guy called me when he was coming to install it. He was super friendly and professional and I had hot water again in just a day. Great company, great office staff, great tech.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John K.
10/2019
5.0
Fantastic people! Very personable, excellent workmanship, great pricing and quick turnaround! Would definitely recommend them! Thank you for your service and great work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jessica W.
10/2019
5.0
This guys came and installed my water heater very fast! (Same day/Next day!) They had by far the best prices and their service was impeccable. The technician was very professional as well! They put in the very best rated water heater as well as new hookups! Very Impressed. I definitely recommend them to anyone needing their water heater replaced!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
john k.
05/2018
5.0
They were very courteous, considerate and came out quickly.