JB COMMERCIAL, LLC

VERY UNRESPONSIVE. I CALLED THE MAIN CONTACT AND HE CONTINUED TO PROMISE TO GIVE ME A DESIGN. INSTEAD OF ASSISTING WITH PLANTS, HE TOLD ME TO GO TO THE NURSERY AND PICK SOME OUT. AFTER I DID THIS, I ASKED HIM FOR THE DESIGN. HE CALLED ME AND SAID THAT HE WOULD SPRAY PAINT IT ON. AT THE END, I DIDN'T GET THE SPRAY PAINT NOR THE PRINTED DESIGN-OR A COST LIST. IN SCHEDULING THE WORK TO BE DONE, THE PERSON AT THE OFFICE (KANDIS) TOLD ME IT WOULD BE DONE ON THURS OR FRIDAY. I CALLED ON MONDAY, AS THE IRRIGATION WASN'T IN, AND SHE SAID THAT SHE TOLD ME IT 'SHOULD' BE DONE-NO PROMISES. I CALLED HER AGAIN ON TUESDAY AS THEY DIDN'T COME AGAIN, BUT NO CALL BACK. ON WED AFTERNOON, I CALLED HER AGAIN AS WE WERE SUPPOSED TO BE DONE. KANDIS TOLD ME THAT SHE WAS TOLD TWICE BY THE MAIN CONTACT (RUEBEN) TO CALL ME, BUT SHE HAS A DESK FULL OF THINGS TO DO AND DIDN'T HAVE TIME TO CALL ME. THE OWNER REMOVED US FROM THE LIST FOR LAWNS TO BE DONE. THEY FINALLY GOT IT DONE THE NEXT DAY.