HOME DEPOT

.

..

They were fast and did a really good job.

About a week since putting them up, the blinds started to curved due to the direct sunlight. The price for the blinds were great. I went in to talk to someone about the process of the blinds bending and they mentioned that if I brought them in they would see what they could do to exchange them.

I like that they use Anderson doors and I thought their estimate was very competitive.

There was a mix up on when he was supposed to come, but when he came he did good work.

The installer arrived on time and did an excellent job. I've done these myself, but this is worth every penny to have it done!

10/1/05: TERESA, DESIGN CONSULTANT CAME TO OUR HOME & HELPED US SELECT NEW TILE. 10/14 CHRIS MEASURED. 10/20 KATHLEEN, EXPEDITER, TOOK PMT, SAID STORE TRANSFER OF TILE, LAS VEGAS FLOORING SHOULD CALL TO SET UP INSTALL ON MON 10/24. SHE WAS OVERWORKED AND UNDERSTAFFED IN HER DEPT, BECAUSE DETAILS & COMMUNICATION WERE MISSED. SHE CALLED 11/1 STATING TILES WERE DAMAGED, DISCONTINUED, AND UNABLE TO GET ENOUGH (EVEN TRIED OUT OF STATE.) VERY UPSET, I WENT TO COUNTRY CLUB STORE. SHAWN, ASST MGR CAME TO RESCUE FOR VAL VISTA STORE. HE HAS PLENTY OF MY TILE. HE ALLOWED JOE TO RESERVE 3 PALLETS + 5 CASES WITH "ORANGE TAGS" FOR STORE TRANSFER WITH ORDER #, MY NAME & PH #. HE EVEN CALLED HER THAT NIGHT, LEFT IMPORTANT MSG & SHE DID NOT CALL HIM THE NEXT AM. 11/8 INSTALLERS FINALLY ARRIVED, WITH WRONG TILE. CALLED BONNIE AT CC STORE & MY TILE STILL THERE. VV NEW PERSON STEPHANIE ARRANGED TO HAVE CORRECT TILE DELIVERED. CC STORE HAD GREAT CUSTOMER SERVICE SKILLS & SAVED THIS ORDER.

THIS TRANSACTION WITH HAD ALL THE ASPECTS OF SELL IT, THEN FORGET IT. HOME DEPOT HAS A SERIOUS PROBLEM WITH QUALITY CONTROL AND FOLLOW-UP. NO INITIATIVE OR CUSTOMER SERVICE PROVIDED HERE.

WE NEEDED SOME MID RANGE CARPET IN OUR HOUSE TO REPLACE THE CARPET THAT HAD BEEN RUINED BY WEAR AND TEAR FROM OUR KIDS AND DOG. HOME DEPOT HAD GREAT PRICES, SO WE CHOSE A STURDY BERBER TO REPLACE THE OLD CARPET. IT WAS NOT IN STOCK, BUT WAS DELIVERED ABOUT 10 DAYS AFTER WE ORDERED IT. THE INSTALLATION WAS QUICK AND EFFICIENT, PERFORMED WITHIN 3 DAYS AFTER THE CARPET WAS DELIVERED. THE QUALITY OF THE INSTALLATION WAS GOOD, ALTHOUGH SOME OF THE SEAMS STILL HAVE A NOTICEABLE BUMP AFTER NEARLY A YEAR. OTHERWISE, PERFECT.

TWO EMPLOYEES, ROXANNE AND BURKE, GAVE US A LOT OF TIME TO HELP US GET THE MOST FROM THE SPACE WE HAD TO WORK WITH. THEY BOTH PERSONALLY CAME TO THE JOB SITE. SERVICE WAS THEIR BOTTOM LINE AND WE HAVE GONE BACK TO THEM TO DO OUR BATHROOMS.

HOME DEPOT REALLY HELPED A LOT WHEN WE FINALLY GOT SOME HELP. THEY WERE VERY EXPERIENCED IN KNOWING WHAT I NEEDED AND DIDNT NEED. THE COMPANY WHO INSTALLS FOR THEM MADE THE FOLLOW UP CALL TO MAKE APPOINTMENT. INSTALLED VERY QUICK AND NO TIME WASTED. FEW MONTHS LATER I CALLED DUE TO FAULTY OPENER. GENIE GAVE US PROBLEMS ABOUT WARRANTY, BUT HOME DEPOT SAID BRING IT IN AFTER THEY ATTEMPTED TO CALL GENIE. HOME DEPOT REPLACED THE OPENER AND HAD IT REINSTALLED FOR FREE.