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Geek Squad - Best Buy

Computer Sales, Stereo and Home Theater System Service, Computer Repair,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Repair - Appliances, Tvs, Major Brands, Refrigerators, Washers, Dryers, & Ranges.

Amenities

Eco Friendly Accreditations

Yes

Senior Discount

ask for details

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%

Filter reviews by service

Showing 1-6 of 6 reviews
Bill J.
Jun 2013
5.0
Stereo and Home Theater System Service, TV Repair
Yes, I recommend this pro
$2,300
Punctual, speedy and very professional.

Jeanne G.
Jun 2012
4.0
Computer Repair
Yes, I recommend this pro
$80
They did a good job.  They are knowledgeable.  Their pricing is pretty average.  They were very professional.

Robert J.
Feb 2012
5.0
Appliance Repair
Yes, I recommend this pro
$177
(see above)

DIANA L.
Oct 2006
2.0
Computer Sales
$3,000
The laptop was a floor model, which was having software problems. It would not boot properly, so they needed to reinstall the software to it's brand new, out of the box, configuration. The Geek Squad was assigned the job of rebuilding the machine. When I went to pick it up, it only had the Windows software on there. None of the other software that comes with the machine. Also, it did not have the additional software which I purchased to be installed and configured for automatic virus scans ($60). I had to argue with the technician and then the technician's manager and then finally talked with the floor manager, who agreed that it should be rebuilt with all of the software. They finally did that, but when I got home and clicked on the icon for the virus software, it had not been installed or configured. I was very frustrated. I will never do business with the Geek Squad again. I will also never do business with Best Buy, but that is due to a different incident.

MARY K.
Sep 2004
5.0
Computer Sales
Yes, I recommend this pro
$649
THE PERSONNEL, AT BEST BUY, WERE VERY HELPFUL IN GIVING ME INFORMATION NECESSARY TO PURCHASE A HOME COMPUTER SYSTEM. THEY WERE ABLE TO HELP ME COMPARE BRANDS AND FEATURES WITHOUT BIAS TOWARDS ANY PARTICULAR PRODUCT.

Homeowner
Aug 2004
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$600
THE WORK WAS COMPLETED IN 2-3 HOURS. I DIDN'T THINK IT WOULD TAKE THAT LONG, BUT IT SOUNDS WONDERFUL AND THEY DID A GREAT JOB.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.3 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Repair - Appliances, Tvs, Major Brands, Refrigerators, Washers, Dryers, & Ranges.