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Geek Squad - Best Buy logo

Geek Squad - Best Buy

3.4(
8
)
Computer Sales, TV Sales, Uncategorized Services,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 3
    View Gallery

    Assorted photos uploaded by Geek Squad - Best Buy

Reviews
3.48 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
13%
3
13%
2
25%
1
13%
Write a review

Filter reviews by service

Showing 1-8 of 8 reviews
FRED M.
Jan 2007
5.0
Computer Sales
Yes, I recommend this pro
$1,100
These guys are the best when it comes to electronics purchases, knowledgeable (even the young kid I dealt with) and the prices are better than most. I shopped around and did my homework first but didn't tell them that. They were accurate with the info. I learned while researching.
DIANA L.
Oct 2006
1.0
TV Antenna Equipment Service
$150
I purchased an expensive TV antenna to go with a TV I was going to purchase for my son at the holidays. He changed his mind about the TV, so after the holidays I went to return the antenna. I had the receipt and it was new in the box, so I never imagined I would have trouble returning it. Because I had waited 7 days past their time limit for returns, they would not give me a refund or in store credit. In the past, I have spent over $10,000 in their store on computers and stereo equipment, and they gave me a hard time about a $150 refund. I left the store, never to return. I now buy all of my computer and stereo equipment from Circuit City.
KRISTIN L.
Dec 2004
2.0
Computer Repair
$200
OVERALL, THIS WAS A TERRIBLE EXPERIENCE. BEST BUY DID NOT RETURN MY CALLS PROMPTLY WHEN I CALLED TO SEE WHEN THE COMPUTER WOULD BE REPAIRED. THEY WERE A WEEK LATE IN COMPLETING THE REPAIRS, AND ULTIMATELY, DID NOT FIX THE PROBLEM. SINCE THE COMPUTER WAS COVERED UNDER A WARRANTY, I HAD NO CHOICE BUT TO USE BEST BUY. I DID HAVE BETTER LUCK AT THE STORE ON ALMA SCHOOL ROAD. MUCH BETTER CUSTOMER SERVICE.
STEENA S.
Nov 2004
3.0
TV Sales
Yes, I recommend this pro
$2,400
WE FEEL THAT THEY DIDN'T EXPLAIN THE SET AND ITS FUNCTIONS AS WELL AS THEY SHOULD HAVE. WE THINK WE WOULD BE HAPPIER WITH A DIFFERENT SET. THEY JUST WANTED TO SELL THE UNIT.
Homeowner
Sep 2004
5.0
Computer Sales
Yes, I recommend this pro
$1,500
THE SALESPERSON WAS PROFESSIONAL AND SERVED US PROMPTLY. HE KNEW MANY THINGS REGARDING COMPUTERS THAT HELPED US MAKE OUR DECISION.
Homeowner
Sep 2004
5.0
Uncategorized Services
Yes, I recommend this pro
$25
TOOK QUITE A WHILE, BUT GOT IT FIXED.
Tom W.
Aug 2004
2.0
Computer Sales
Yes, I recommend this pro
$1,200
WE WERE HAPPY WITH OUR PURCHASE, BUT WHEN WE PICKED THE COMPUTER UP FROM THE STORE, SOMEBODY STOLE OUR MONITOR RIGHT IN FRONT OF EVERYONE. WE WERE GETTING SOFTWARE INSTALLED AND THEY LEFT IT WHERE ANYONE COULD WALK OFF WITH IT. BUT THE PRICE WAS RIGHT AND WOULD USE THEM AGAIN IF THEY HAD GOOD PRICES; THEY WERE VERY SYMPATHETIC.
RON T.
Aug 2004
4.0
TV Repair
Yes, I recommend this pro
$198
THE GAVE US GOOD SERVICE, HONEST PRICE QUOTE, QUALITY SERVICE WORK AND CLEANED UP THEIR MESS AFTERWARDS. I ACTUALLY DIDN'T THINK THEY FIX IT UNTIL WE GOT HOME.

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.4 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.