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G3 Glass Granite Group
Acoustic Ceiling Tiles - Install, Cabinets Installation, Cabinets - Repair,
About us
G3 Glass Granite Group is a granite and glass fabrication and installation company. We have been in business for 12 years. Our team is as good as you will find. We take pride in our workmanship, quality, and service. We strive to excel in our communication with our clients as it is the key to a successful installation. The machinery in our shop allow us to customize our installations for any and all projects. We look forward to earning your trust and business.
Business highlights
22 years of experience
Services we offer
Granite & quartz counter top fabrication and installation, art glass, caesarstone, etching of glass, euro-shower doors, glass backsplashes, marble, new cabinetry, sandblasting, silestone, storefront and kitchen & bath remodels., water jetting
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.739 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 10% | ||
| 3% | ||
| 0% | ||
| 3% |
Showing 1-25 of 39 reviews
Marie C.
Mar 2017
Called and was given a quote almost immediately. They were the cheapest and most confident (other companies said it wouldn't be possible). Scheduled and they were able to squeeze us in asap, even arrived a little early! Guys were professional, honest, and quick! Cleaned up after themselves and went above and beyond. Would definitely hire them again!
Response from G3 Glass Granite Group
"Thank you very much for your review! We are happy we could help you. Cindy Kellis"
Mary T.
Feb 2017
Their attitude to us in the showroom, considering it was a small job, was excellent. Their installation crew were prompt and professional and got the job done if a short amount of time with no problems. We would definitely use them again and recommend them to friends!
Response from G3 Glass Granite Group
"Thank you, [Member Name Removed], for taking time to give us a review. We look forward to helping you with your next project."
Mark P.
Feb 2017
We were very satisfied with the work they did; we were especially impressed with how carefully they measured for the new countertops (they all fit like a glove) and how clean the fabrication and installation were. We did run into a problem with our drop-in sink: they chipped the original sink when removing it (we planned on reusing it) but reinstalled it anyway. We weren’t happy with that, nor with the positioning of the sink. But when we raised these issues with G3, they explained that the positioning was necessary for structural reasons (which we accepted) and agreed to credit us the cost of replacing the chipped sink with a new one. They also provided the labor for the sink swap free of charge. So our problems were resolved in a very professional manner and we ended up with a countertop installation that receives nothing but compliments from everyone who sees it.
Response from G3 Glass Granite Group
"[Member Name Removed], Thank you for your understanding and the nice review. Cindy Kellis"
John T.
Dec 2016
Cindy was great, very helpful! Only complaint is we had to pay cash as using a credit card would add an additional cost that would negate the great price we were given.
Joshua O.
Dec 2016
I used G3 to install my granite counter tops. We were very happy with the final outcome. I would highly recommend this company. From the sale rep Cindy to the installers and beyond, everyone I came into contact with was very impressive. I definitely got the impression they truly care about the customer being happy and will do whatever it takes to make that happen. I got 3 quotes and their price was competitive.
Response from G3 Glass Granite Group
"[Removed Member Name], I loved your new counter tops and the new, open floor plan. You were a great customer. Cindy Kellis"
Susan N.
Aug 2016
It took us a long time to decide to replace our kitchen and laundry room countertops because we don't like the mess in our home but we had heard many good things about G3 Glass Granite Group so we met for a consultation. From the sales people to the installers, our experience was smooth sailing. We were able to choose materials effortlessly; the cost was substantially lower than we expected; the product was ready before the estimated time; the installation (our main worry) was careful and professional. We were worried about how the installers would treat our cabinets/walls/floors, etc., but we were worried for nothing. Excellent experience. They were done quicker than they thought on the day of installation. We highly recommend G3 Glass Granite Group.
Response from G3 Glass Granite Group
"[Member Name Removed], You were delightful! It was my pleasure to work with you! Cindy Kellis"
Sally S.
Jul 2016
Everyone at G3 was great to work with, from our salesperson Cindy, to Brandon who took measurements, to the installers. We had no prior experience with this type of project, and Cindy patiently explained and walked us through each step. We ordered a cabinet base from another supplier for the kitchen island, and G3 made the custom granite top and installed it. We're thrilled with the results.
Response from G3 Glass Granite Group
"[Member Name Removed] and [Removed members name], Thank you for your review and for your business! I loved watching the transformation of your kitchen and bathrooms with your choices of the Betularie and Braziliano stone. Wow! They really make a statement. Best wishes you, Cindy"
Laurie G.
Apr 2016
Great.
Cindy was very easy to work with. The team is very professional.
I will definitely use them again.
Laurie
Cindy was very easy to work with. The team is very professional.
I will definitely use them again.
Laurie
Vicki R.
Mar 2016
unknown
Response from G3 Glass Granite Group
"[Removed Member Name] Thank you for adding your review. It was our pleasure to work with you."
William A.
Feb 2016
unknown
Response from G3 Glass Granite Group
"Thank you, [Removed Member Name]. We enjoyed working with you. Enjoy your new counter tops! Thanks for your referrals! Cindy, Tom, and the G3 Gang"
Robert W.
Jan 2016
unknown
Elizabeth T.
Dec 2015
Brandon was prompt with the quote and very competitive in pricing. It took exactly as long as they said. I had an odd sink that I couldn't find anywhere and they somehow found it. Installers were tidy and did a great job. Looks fantastic. The hardest part was picking out the granite with so many choices. I had them install all granite counter tops for kitchen ,island,desk, and laundry room. I also did a granite back wall behind the stove and added a breakfast bar.
John B.
Nov 2015
It went great. Work completed in a very timely matter.
Nancy M.
Oct 2015
Lots of communication, work was done quickly and professionally. Really appreciated every aspect of working with them.
Richard M.
Sep 2015
G3 came in to our condo and removed the old laminate counter tops, and installed all new granite counter tops with an under mount sink. Raul and his assistant did a fantastic job. There was a slight issue that the space for the range was a bit tight, but they promptly corrected it. I also used their plumber, Danny, who coordinated with the install. He sent Charlie Alamir who arrived as the counter tops were being finished, and he installed my new faucet, disposal and the plumbing connections, also at a very reasonable price. Everyone connected with this project did an excellent job. I would also like to point out that the price was about $700 - 800 less than estimates I had received from Home Depot and Lowe's for similar installations. I would definitely used G3 again for any future granite work!
Leslie K.
Aug 2015
Everything went great. I purchased a coupon online from Angie's List because it included everything I wanted, and based on my experience with Angie's list and the reviews of this company. I wasn't disappointed. Tom arrived right on time for our first appointment and brought samples based on what I told him I was interested in when we spoke on the phone. He kept me updated all along the way by email and phone. All the employees that came to my home were efficient, hardworking and cleaned up as they went. The additional tile work and having the plumber come in was an additional cost to the coupon but having Tom coordinate to have it all done together was a great convenience and I didn't have any down time waiting on a plumber to hook my water back up! My kitchen looks beautiful and it was a painless experience! Highly recommend G3!
Robert S.
Jul 2015
unknown
Darlene M.
Apr 2015
Everything was great. Tom our salesperson was excellent, always returned our phone calls, called when he said he would, and went out of his way to make sure we got what we wanted. The installation of the countertops and backsplash went very smooth. The installation of the glass surround for the shower was much more challenging(not the fault of G3). The way the tile(already existing) was put in for the shower posed a challenge in putting in new glass and pulling out the old fake glass and aluminum. G3 came up with a solution by adding new tile and building up along where the glass was going to be mounted. The tile actually looks better than it did before, it looks like we added an accent to the already existing tile. They also only charged a small fee to correct the tile problem, which we thought was quite fair for the correction that was done. Also, they never were pushy about payment. We paid half up front and the other half upon completion, and with the delay of having to do the tile around the shower, they still did not ask for payment until that was completed. We would highly recommend this company for any home remodel project.
Patrice D.
Sep 2014
unknown
Response from G3 Glass Granite Group
"I am always interested in what customers have to say about our company and am always frustrated if we do not meet expectations. We try very hard to educate customers on granite and what to expect. Fissures, and small pits in stone are not the fault of a granite fabricator or installer. They are very frequently found in granite and come that way from the factory and often not something that can be"fixed". We will always do the best we can to make the stone look as good as we can for our customers, but people do need to understand that we can not fix things that took God millions of years to create. I wish every job went perfectly smooth--most do, but occasionally there are minor issues that arise--we will always take care of our customer to the best of our ability."
Barbara S.
Sep 2014
At first they were great... .we inititally had found that one of the countertops had a crack and they fixed it in a very timely manner. They seemed to be very professional and responsive at that time. One year later, however, we had another countertop crack and I immediately contacted them. I spoke with Brandon and he brought a Sile Stone Representative out to my house to examine the crack. They determined the countertop needed replaced. Since then they have been totally nonresponsive. I've heard numerous promises initially, but nothing was ever done. I've been calling once a week and have left amessages with Kimberly and was never called back. I then started Emailing them and again, was never contacted. I've been more than patient and the girls in the office can testify to that. They have apologized and stated that they feel bad that Brandon (the President of the Company) had never called me back or made any further initiative to correct our issue. I would not recommend this company.
Response from G3 Glass Granite Group
"Well I am frustrated to see this response, and not sure how to solve this customers problem. I wish the customer would have mentioned that she chose Silestone as her product. Her installation is beautiful and the kitchen is beautiful which she will agree with and she loves her kitchen. The problem is that the Silestone developed a small crack. We brought the Silestone Representative to come out and inspect the material. Silestone will not warranty the cracks in their materials. It is something that consumers need to know about quartz products. We replaced a cracked piece, and then a year later when another small crack developed, Silestone refuses to warranty their product. So, we are left being the bad guy, though our workmanship is beautiful, everything looks wonderful, quartz products often develop cracks or fissures when hot or cold items are placed on them. I do not know if that is the cause here--I just know the facts of quartz products. I have offered to have the stone repaired, but my customer does not want a repair, only replacement. This is a difficult situation since we have performed, installed her tile backsplash for free because of the trouble , but we still lose here since Silestone will not stand behind the material. We are happy to replace it and refabricate it if they would provide the material, but they refuse at this point. We continue to seek a resolution."
Donna C.
Jul 2014
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Dan T.
Apr 2014
Met Gary Davis the owner. He was nice and helpful. He sent Scott to our house to finalized the details. Scott was fabulous for his part and the best experience of this deal. I chose them because they were highly rated on Angies List, price was good and they promised everything I wanted. Then this is what actually happened.
1. The installer was scheduled to come and take measurements in a 1-3 pm window. He got at my house at 5:00pm.
2. They called me and set my install time at 8-9am. On the day of installation, at 9:30am they had not arrived. I called and asked if something was wrong and they told me that the install was scheduled for 1-3pm. The pulled the file and realized their mistake and got the installer at 10:36 AM.
3. After install, I paid them and they left. I looked at the sinks and 2 of the 3 sinks were not staight. I called the office and they sent the installers back to fix them.
4.I ordered a 1/8 inch overlay of the granite over the sink holes and it is written on the work order. It turned out to be 1/4 to 1/2 inch. Not what I ordered or wanted and I emphasized this several times. Scott even wrote it in big letters on the work order and they did not do it.
5. I have 7 drawers that pull out under the sinks. The granite comes so far down in the master I cannot even open one drawer and 2 others rub the granite when I open them. I will have to hire someone to lower my drawers to fit. They should have put some filler or something so the drawers would work properly.
I liked Scott, but the end result was not what I was promised and install process was stressful. They are over rated on Angies List and would not recommend to anyone. With all the installers in the Phoenix area I would use someone else and not take a chance with Stonhenge. This could happen to you.
1. The installer was scheduled to come and take measurements in a 1-3 pm window. He got at my house at 5:00pm.
2. They called me and set my install time at 8-9am. On the day of installation, at 9:30am they had not arrived. I called and asked if something was wrong and they told me that the install was scheduled for 1-3pm. The pulled the file and realized their mistake and got the installer at 10:36 AM.
3. After install, I paid them and they left. I looked at the sinks and 2 of the 3 sinks were not staight. I called the office and they sent the installers back to fix them.
4.I ordered a 1/8 inch overlay of the granite over the sink holes and it is written on the work order. It turned out to be 1/4 to 1/2 inch. Not what I ordered or wanted and I emphasized this several times. Scott even wrote it in big letters on the work order and they did not do it.
5. I have 7 drawers that pull out under the sinks. The granite comes so far down in the master I cannot even open one drawer and 2 others rub the granite when I open them. I will have to hire someone to lower my drawers to fit. They should have put some filler or something so the drawers would work properly.
I liked Scott, but the end result was not what I was promised and install process was stressful. They are over rated on Angies List and would not recommend to anyone. With all the installers in the Phoenix area I would use someone else and not take a chance with Stonhenge. This could happen to you.
Donald W.
Mar 2014
With our first visit to the office it was apparent the employees had been versed in customer satisfaction. Often this is a reflection of what management expects of their employees. We were greeted by a friendly face and taken to view samples. This was done by a person who's job was probably more clerical than sales but it didn't leave us standing and unattended.
It didn't take long for the wife to identify the granite she wanted. After some discussion we set a time for Jim Watters to obtain measurements for a more exact estimate. Jim arrived within the agreed upon window of time. He was through in explaining the various issues, that is, where seems would be located, possible modifications to level the existing cabinetry, etc. In fact during the initial visit it appeared a support wall would need to be lowered to level the surface. We agreed upon an additional cost. When the old countertops were removed it was clear no modification was needed and the added cost was promptly refunded.
During the installation phase of the project at no time did I detect "that's good enough". Raul and his co-worker (didn't get his name) were very meticulous with fit, seams, caulking and getting our input if an option were available.
The bottom line is communications were excellent. People arrived within the agreed upon time frame. The project met our expectations.
Jim D.
Jan 2014
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Dale H.
Nov 2013
We were very please with the experience and end result.
The were right on time when they came to measure and to install the granite. The finish on the edging was great the pieces fit perfectly. They did what they said they'd do and left no mess.
I appreciated they were very transparent about their pricing and how different granites (including the one we bought somewhere else) would affect the total price too.
Would definitely recommend.
The were right on time when they came to measure and to install the granite. The finish on the edging was great the pieces fit perfectly. They did what they said they'd do and left no mess.
I appreciated they were very transparent about their pricing and how different granites (including the one we bought somewhere else) would affect the total price too.
Would definitely recommend.
Licensing
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FAQ
G3 Glass Granite Group is currently rated 4.7 overall out of 5.
G3 Glass Granite Group accepts the following forms of payment: CreditCard
Yes, G3 Glass Granite Group offers free project estimates.
No, G3 Glass Granite Group does not offer eco-friendly accreditations.
No, G3 Glass Granite Group does not offer a senior discount.
No, G3 Glass Granite Group does not offer emergency services.
No, G3 Glass Granite Group does not offer warranties.