Founded 2007 • With Angi since October 2010
Service Provider ResponseMy name is [removed members name], and I'm the owner of Express Roofing. Any repair work has a 2 year warranty that is required by the Registrar of Contractors. Some contractors may state that there is no warranty needed, but this is a mandatory warranty expected by the ROC. Life expectancy of tile roofing underlayment is 15 years, though the tile themselves can last upwards of a lifetime. Given that the home was constructed in 1992, that means this roof is 21 years old. Upon our forensic inspection process, we find most homes of this age have one layer of 30 lb. underlayment installed and that it has reached the end of its service life. We can install new roofing on homes that are at this age, but our minimum is a half of the roof or an area that can be worked on from side to side and from the bottom to the top of ridge areas. In this case, the homeowners were interested in having cracked and broken tile replaced. The liability mentioned is in regards to having someone walk on this tile roof, possibly causing damage to the brittle underlayment (which may lead to seeping and leaking), as well as possibly creating more chipped and broken tile. We have positive ratings on Angie's List, as well as the Better Business Bureau, Customer Lobby, and Home Advisor. We are proud to have these ethical companies and our customers behind us, and in over the 7 years we have been in business, this is our first negative rating. Our company is focused on peace of mind- that means the whole roof or an area as mentioned above, and getting it done right the first time while offering a warranty of 10+ years for workmanship. We do apologize for [removed members name] that we were unable to estimate this work and that they did not find our response favorable.
Express Roofing LLC is open:
Monday: 7:00 AM - 3:00 PM
Tuesday: 7:00 AM - 3:00 PM
Wednesday: 7:00 AM - 3:00 PM
Thursday: 7:00 AM - 3:00 PM
Friday: 7:00 AM - 3:00 PM
Express Roofing LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Yes, Express Roofing LLC offers free project estimates.
No, Express Roofing LLC does not offer eco-friendly accreditations.
No, Express Roofing LLC does not offer a senior discount.
Express Roofing LLC offers the following services: Asphalt shingle and wood shake installation, tile raise and reset, flat roof replacement and restoration.