Founded 2010 • With Angi since September 2011
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Business Highlights
Women Owned & Operated
Family Owned & Operated
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Projects
Shingle Roof Replacement
roofing
202285283Tore off and replaced their shingle roof.
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Free Estimates
Yes
Warranties
Yes
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Licensed
Bonded
Insured
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Verified Reviews
Read reviews by category
roofing (32)Patios (5)roof cleaning (2)
Showing 1-25 of 33 reviews
Rose H.
04/25/2021
carl K.
04/23/2021
The team did a better job than the manufacturer "Pulte" my home is only 14 years old and it had multiple small leaks. Original underlayment was the bare minimum with improper installed roof tiles and vent covers. Customer 1st replaced the original underlayment with top quality 50 year underlayment and re-laid the tiles with perfect precision. Before the roof tiles were uneven and now the tiles form a straight line with perfect square corners. The original steel Exhaust Vent Pipe Flashing was flopping in the wind. Customer 1st replaced them all and correctly installed them. Paying for the extra peace of mind of knowing your roof is free from leaks with the 50 year manufacturer's and 10 year contractors warranty makes this project well worth it. No other estimate came close to providing the gurantee/warranty "peace of mind" that Customer 1st provided.
Images
Description of Work
Replace current leaking underlayment and retile roof, replace broken and missing tiles replace leaking Steel Exhaust Vent Pipe Flashing.
Category
roofing
Cost
$8,000
Hire Again?
Yes
Kay T.
04/16/2021
I was extremely satisfied with Tyler and how he answered all of my questions. He was courteous and respectful when I made comments and/or requests. Trusting companies in this day and time is difficult for me but I trust Tyler to keep my roof in outstanding condition. This is my roofing company moving forward.
Description of Work
Elastomeric recoat
Category
roofing
Cost
$2,506
Hire Again?
Yes
Kurt B.
01/11/2021
Andrea B.
12/09/2020
Ryan M.
11/30/2020
Sonja and Tyler were great to work with. I booked through Sonja and Tyler was the one who came out to do the work. They were quick, clean and had great attitudes. Tyler replaced 50 roof tiles for me that were broken and also pressure washed my flat portion of the roof. I would recommend them if you need something done to your roof.
Description of Work
Roof tile replaced
Category
roofing, roof cleaning
Hire Again?
Yes
Carla C.
08/31/2020
Repaired the hole in the roof left by a fallen tree branch. Installed new roofing system on the flat roof portion of my house. One of the workmen reattached a fascia board that was ripped off by a falling limb. This wasn't even part of the job; much appreciated.
Description of Work
Roofing
Category
roofing
Cost
$3,000
Hire Again?
Yes
Don A.
07/18/2020
Tyler and Sonja were excellent people to work with. I found them to be very kind, trusting and courteous. If you need roof work done then you won't go wrong with trusting the job to Customer 1st. Roofing!
Description of Work
Roof repaired replacing underlayment of time roof.
Category
roofing, patios
Hire Again?
Yes
Service Provider Response
Thank you, [Member Name Removed], for the amazing review. We are very proud to provide such great service.Kerry E.
06/09/2020
Customer 1st communicated with me throughout, was punctual with their scheduling and professional in the work they performed. They even painted the section of the soffit that was replaced to match my home. Great attention to detail.
Description of Work
Repair a small section of damaged shingle roof and replace damaged soffit.
Category
roofing, patios
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]. Thank you for the kind review. It was a pleasure helping with your repairs.Stephanie S.
05/27/2020
After struggling to find someone who would give me a straightforward estimate for a small roof repair, Customer 1st was incredibly easy to work with. They were reliable, efficient, and did what they said they would do for the price they said they would do it for!
Description of Work
Repair of tile roof
Category
roofing
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]. Thank you for trusting us with your repair. We are proud of the work performed for you, and all our other customers.Carolyn F.
05/27/2020
Wonderful. Since the work was done, I've called for minor repairs from damage caused by others (HVAC guys) and annual checks. Customer 1st is quick to respond & 100% honest. Highly recommended!
Description of Work
Re-coat roof
Category
roofing
Cost
$2,700
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]. We wish every customer was as diligent about caring for their roof. And you've been a joy to work with over the years.Eric W.
11/12/2019
Excellent friendly service. The job was done to our satisfaction and I would hire them again for any other roofing needs.
Description of Work
Leak repair
Category
roofing
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]. Thank you for the positive review. I'm glad we were able to take care of the leak for you.Esmeralda R.
10/23/2019
This company is super professional and punctual. Have recommended them already to friends and have already used them again!
Description of Work
Roof repair.
Category
roofing
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]. We are so happy we were able to take care of your leaks. Thank you for the continued patronage, and for the referrals.Randall B.
10/17/2019
very good to work with, very honest, price competitive or better
Description of Work
roof partial foaming and other repairs
Category
roofing
Cost
$3,000
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]. Thank you for continuing to trust us with your properties, and for the referrals. We appreciate the ongoing relationship.Brett T.
10/17/2019
I hired customer first roofing to replace the roof on one of my houses. They did an amazing job for a great price. I will use them for every roof repair from now on.
Description of Work
New roof on a home
Category
roofing
Cost
$6,500
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]! Thank you for your comments, and for trusting us with your reroof. Please give us a call when you are ready for your next project.Lacy V.
05/14/2019
Wonderful! Best experience I have ever had with a company on a home improvement project! They were on time, provided quick and quality work, courteous and professional and the pricing was fair. Thank you Customer 1st Roofing for making this a pleasant experience! Highly recommend!
Description of Work
Entire underlayment brand new, existing tile replaced, new shingle pad, awning over patio replaced.
Category
roofing, patios
Cost
$10,000
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]! Thank you so much for the review. We are happy we were able to get that taken care of for you.Rick W.
04/19/2019
Terrible! They set up a time to come out and did not show up. When I called them, they never returned the call and why they did not show up! This was a total waste of my time, for me to wait for them and they did not show up or call me why was very disappointing!
Description of Work
Needed repair and inspection of our tile roof.
Category
roofing
Service Provider Response
[Member Name Removed], I apologize that you were expecting us. Unfortunately, I do not see an appointment for you on our schedule. If you'd like to schedule a roof inspection please call our office at 602-670-4098. Thank you.Fred G.
03/16/2019
Rain and cold weather caused some delays but Tyler resumed work as appropriate.
Description of Work
Recoating a flat roof after hail damage. Removed ‘bubbles’ and build up low spots so water wouldn’t pond.
Category
roofing, roof cleaning
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed]! Thank you for your patience while we were delayed with bad weather. And thank you for the review!Rebecca R.
03/07/2019
Everything went well, and the roof looks fantastic! They did a terrific job, and even took care of a couple of things that were not on the contract, free of charge.
Description of Work
Re shingle roof
Category
roofing
Cost
$11,287
Hire Again?
Yes
Service Provider Response
Thanks, [Member Name Removed]! I'm so glad Tyler was able to go the extra mile for you.Thomas C.
01/17/2019
Customer 1st Roofing repaired and sealing the flashing that had risen up around our chimney. I was somewhat hesitant about this job--on the one hand it looked like a small project that someone might not want to take on but on the other I was concerned about someone dishonestly turning it in a big project. I was fortunate to discover Customer First via Angie's List and am very happy to report that neither worry came to pass. The company called me back within about 24 hours of leaving a message and scheduled someone to come out to the house a couple of days later. Tyler, the co-owner, came out and took a quick look at the issue. Indeed it was a small job that he could quickly take care. He also charged me a very reasonable price given the scope of the work. I almost wish I had another project for him since I was so impressed and relieved. So, hopefully, come of the next storm the chimney won't leak! But in any event, I'm glad to recommend Tyler and Customer 1st Roofing as honest roofing professionals.
Description of Work
Repair and sealing of flashing around chimney
Category
roofing
Hire Again?
Yes
Service Provider Response
Thank you for the review, [Member Name Removed]. We haven't heard from you, so we can assume all is well and dry!D'ANNA E.
12/27/2018
Branka T.
12/20/2018
Alan R.
12/20/2018
jennifer G.
12/20/2018
Phone
Address
10520 E Contessa St
Mesa, AZ 85207
Website
http://www.customer1stroofing.comService Categories
Other Information
Services offered
Services not offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We complete exterior work only (No need to enter home)
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.