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Customer 1st Roofing Inc
Deck or Porch - Repair, Asphalt Shingle Roofing - Install or Replace, Deck, Fence, Patio or Porch - Clean and Seal,
About us
Customer 1st Roofing Inc is a family and locally owned and operated roofing company. We are licensed, bonded and insured and provide services to residential as well as commercial customers. As a full-service roofing company, we can handle all of your needs, from leak repairs to full re-roofs. We also offer maintenance programs for large complex customers. With over 30 years of combined experience, we promise you the best in quality and reliability, and work hard to ensure customer satisfaction on every job.
Business highlights
Emergency services offered
15 years of experience
Services we offer
Our Customer 1st Roofing technicians are trained in the installation of several types of roof types including Shingle, Polyurethane Foam, Tile, and Elastomeric Coating. We also provide roof repairs and maintenance to help keep your existing roof in working condition. From roof replacements to repairs, but also the tools needed to understand the process from start to finish., we believe in providing you with not only great service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
5.031 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 31 reviews
Kay T.
May 2021
I was extremely satisfied with Tyler and how he answered all of my questions. He was courteous and respectful when I made comments and/or requests. Trusting companies in this day and time is difficult for me but I trust Tyler to keep my roof in outstanding condition. This is my roofing company moving forward.
Rose H.
Apr 2021
Quick response. Excellent work. Would recommend and work with this company in the future.
Carl K.
Apr 2021
The team did a better job than the manufacturer "Pulte" my home is only 14 years old and it had multiple small leaks. Original underlayment was the bare minimum with improper installed roof tiles and vent covers. Customer 1st replaced the original underlayment with top quality 50 year underlayment and re-laid the tiles with perfect precision. Before the roof tiles were uneven and now the tiles form a straight line with perfect square corners. The original steel Exhaust Vent Pipe Flashing was flopping in the wind. Customer 1st replaced them all and correctly installed them. Paying for the extra peace of mind of knowing your roof is free from leaks with the 50 year manufacturer's and 10 year contractors warranty makes this project well worth it. No other estimate came close to providing the gurantee/warranty "peace of mind" that Customer 1st provided.
Kurt B.
Jan 2021
They did a great job. Looks great everything sealed up nicely.
Andrea B.
Dec 2020
Tyler was very quick with a quote and repairing the roof. The price was reasonable and I would refer him to others.
Ryan M.
Nov 2020
Sonja and Tyler were great to work with. I booked through Sonja and Tyler was the one who came out to do the work. They were quick, clean and had great attitudes. Tyler replaced 50 roof tiles for me that were broken and also pressure washed my flat portion of the roof. I would recommend them if you need something done to your roof.
Carla C.
Sep 2020
Repaired the hole in the roof left by a fallen tree branch. Installed new roofing system on the flat roof portion of my house. One of the workmen reattached a fascia board that was ripped off by a falling limb. This wasn't even part of the job; much appreciated.
Don A.
Jul 2020
Tyler and Sonja were excellent people to work with. I found them to be very kind, trusting and courteous. If you need roof work done then you won't go wrong with trusting the job to Customer 1st. Roofing!
Response from Customer 1st Roofing Inc
"Thank you, [Member Name Removed], for the amazing review. We are very proud to provide such great service."
Kerry E.
Jun 2020
Customer 1st communicated with me throughout, was punctual with their scheduling and professional in the work they performed. They even painted the section of the soffit that was replaced to match my home. Great attention to detail.
Response from Customer 1st Roofing Inc
"Hi [Member Name Removed]. Thank you for the kind review. It was a pleasure helping with your repairs."
Stephanie S.
May 2020
After struggling to find someone who would give me a straightforward estimate for a small roof repair, Customer 1st was incredibly easy to work with. They were reliable, efficient, and did what they said they would do for the price they said they would do it for!
Response from Customer 1st Roofing Inc
"Hi [Member Name Removed]. Thank you for trusting us with your repair. We are proud of the work performed for you, and all our other customers."
Carolyn F.
May 2020
Wonderful. Since the work was done, I've called for minor repairs from damage caused by others (HVAC guys) and annual checks. Customer 1st is quick to respond & 100% honest. Highly recommended!
Response from Customer 1st Roofing Inc
"Hi [Member Name Removed]. We wish every customer was as diligent about caring for their roof. And you've been a joy to work with over the years."
Eric W.
Nov 2019
Excellent friendly service. The job was done to our satisfaction and I would hire them again for any other roofing needs.
Response from Customer 1st Roofing Inc
"Hi [Member Name Removed]. Thank you for the positive review. I'm glad we were able to take care of the leak for you."
Esmeralda R.
Oct 2019
This company is super professional and punctual. Have recommended them already to friends and have already used them again!
Response from Customer 1st Roofing Inc
"Hi [Member Name Removed]. We are so happy we were able to take care of your leaks. Thank you for the continued patronage, and for the referrals."
Randall B.
Oct 2019
very good to work with, very honest, price competitive or better
Response from Customer 1st Roofing Inc
"Hi [Member Name Removed]. Thank you for continuing to trust us with your properties, and for the referrals. We appreciate the ongoing relationship."
Brett T.
Oct 2019
I hired customer first roofing to replace the roof on one of my houses. They did an amazing job for a great price. I will use them for every roof repair from now on.
Response from Customer 1st Roofing Inc
"Hi [Member Name Removed]! Thank you for your comments, and for trusting us with your reroof. Please give us a call when you are ready for your next project."
Lacy V.
May 2019
Wonderful! Best experience I have ever had with a company on a home improvement project! They were on time, provided quick and quality work, courteous and professional and the pricing was fair. Thank you Customer 1st Roofing for making this a pleasant experience! Highly recommend!
Response from Customer 1st Roofing Inc
"Hi [Member Name Removed]! Thank you so much for the review. We are happy we were able to get that taken care of for you."
Fred G.
Mar 2019
Rain and cold weather caused some delays but Tyler resumed work as appropriate.
Response from Customer 1st Roofing Inc
"Hi [Member Name Removed]! Thank you for your patience while we were delayed with bad weather. And thank you for the review!"
Rebecca R.
Mar 2019
Everything went well, and the roof looks fantastic! They did a terrific job, and even took care of a couple of things that were not on the contract, free of charge.
Response from Customer 1st Roofing Inc
"Thanks, [Member Name Removed]! I'm so glad Tyler was able to go the extra mile for you."
Thomas C.
Jan 2019
Customer 1st Roofing repaired and sealing the flashing that had risen up around our chimney. I was somewhat hesitant about this job--on the one hand it looked like a small project that someone might not want to take on but on the other I was concerned about someone dishonestly turning it in a big project. I was fortunate to discover Customer First via Angie's List and am very happy to report that neither worry came to pass. The company called me back within about 24 hours of leaving a message and scheduled someone to come out to the house a couple of days later. Tyler, the co-owner, came out and took a quick look at the issue. Indeed it was a small job that he could quickly take care. He also charged me a very reasonable price given the scope of the work. I almost wish I had another project for him since I was so impressed and relieved. So, hopefully, come of the next storm the chimney won't leak! But in any event, I'm glad to recommend Tyler and Customer 1st Roofing as honest roofing professionals.
Response from Customer 1st Roofing Inc
"Thank you for the review, [Member Name Removed]. We haven't heard from you, so we can assume all is well and dry!"
D'ANNA E.
Dec 2018
Great. Roof crew was professional and timely. They took thier time doing a good job and spent time cleaning up afterwards.
Branka T.
Dec 2018
It was prompt, they didn't left any mess behind and no leak.
Alan R.
Dec 2018
I have used them over the past 6-7 years and they have been good.
Jennifer G.
Dec 2018
Services were excellent. Very professional, sets proper expectations regarding arrival times, great communication, always shows up.
Cindy M.
Dec 2018
Job was done well .
Carrie W.
Dec 2018
We have been using Customer 1st roofing for years and they are fantastic! Good prices, great quality, very timely and friendly.
Licensing
State Contractor License Requirements
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FAQ
Customer 1st Roofing Inc is currently rated 5.0 overall out of 5.
Yes, Customer 1st Roofing Inc offers free project estimates.
No, Customer 1st Roofing Inc does not offer eco-friendly accreditations.
No, Customer 1st Roofing Inc does not offer a senior discount.
Yes, Customer 1st Roofing Inc offers emergency services.
No, Customer 1st Roofing Inc does not offer warranties.