Critter Caretakers Pet Sitting

I have used Dawn, or her employees, for pet sitting services frequently over the past year. Our initial visit was thorough, and Dawn came to my house and filled out extensive paperwork on our pets. She was very professional and has a detailed system.
Our pets are like children to us, and who we pick to care for them is of the utmost importance. What I like most about this pet sitting service is the visit updates by text. She takes pictures of them (if they are cooperating and usually they are because she brings her own toys to coax them out), and sends them to us with a little note about the visit. Also, when we return, there is a DETAILED letter about each visit, what time she left/departed, etc.
Another thing I like about this pet sitting service is the use of technology. Each client has a pet sitting profile online that you can go in and update. You can also schedule all pet sitting services online and specify times you'd like them to come, overnight visits, make a note for the petsitter, pay for the service via credit card/debit card (including tip if you'd like), etc.
Dawn has also helped us with recommendations on veterinarians, pet insurance, and food choices for them.
We have always felt like our two and quot;babies,and quot; (and our home for that matter) are in the best of hands while we're away...

I contacted this company because of an Angie's list review. I talked directly to the owner. An appointment was made for the owner and my critter caretaker to meet prior to needing their services. I completed an online information packet that allowed me to provide pertinent information about myself and my pets. I was impressed at the meeting, Dawn, the owner, and Claire, my caretaker, were very receptive to my concerns. They reassured me that my idiosyncrasies about their care were common and understandable since our pets are our family members. After meeting with them I was comfortable that they both had an understanding of my pets needs (and mine!). While gone for 10 days I received daily text updates from Claire and even a picture or two. If I my cats weren't in stealth mode, I'm sure I would have received more. The updates were great...they really relieved any concerns I had about who was caring for my 3 cats. Upon my return I had an incredibly in depth report left by Claire. It detailed the dates and times of her visits and what she did during each visit. Also information on any kitty sightings or activity. From beginning to end there was professionalism that led to trust for this company, Dawn and Claire. I would recommend Critter Caretakers Pet Sitting and would certainly use them the next time I need care for my cats.

Dawn had asked us if we would like to hear from her while she was here so we could be updated on our pets situation. She was better than her word, sending text messages and pictures to our I-phone during every visit. She not only feed and watered our pets as requested but also provided some ribbons from her home to play with the cats. Dawn played with our pomeranians and gave them the recommended treats during her visits. She obviously watered the plants properly as the temperatures were excessive and would have killed them in the 4 days we were gone. To our surprise, Dawn did worry about the condition of the cat boxes and cleaned them during each of her visits. She had asked during the initial consultation about the location of our vacuum cleaner and cleaning supplies. When we walked into our house after being gone for these 4 days, we were greeted by a pleasant smelling house. Dawn admitted that the cats had left an occasional hair-ball which she had cleaned up. The final act was the 2 page diary. She had kept a log of events for each of the 4 days that she had taken care of our pets and house. Dawn requires that the owner confirm that they have arrived safely at home so she knows that her job is done. We highly recommend her to anyone that lives within 12 miles of the Power Rd and US60 area.