The technician opened the heat pump cover, saw a frosted valve, and proclaimed it was chocked and must be replaced. He did not perform any additional checks or measurements. In a couple of days, he came back with a new valve. Replaced the old valve, added 10lb of R-410A refrigerant, and left. About a month later the unit started to exhibit the problems (constantly running and unable to keep the temperature). I called the company back only to be told I just missed the 30-day warranty deadline. Therefore, I selected another repair service. This time the technician was very thorough and found the real culprit of the problem: a refrigerant leak in the evaporative coil.
Description of Work: Repair a non-efficient heating on a 4 ton heat pump/blower.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$600
Michael P.
02/2021
5.0
heating & air conditioning/hvac
+ -1 more
It was good.
Description of Work: A/C Maintenance
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael P.
05/2018
5.0
heating & air conditioning/hvac
+ -1 more
It was good. They were easy to work with, pretty reasonably priced compared to some other quotes. I was able to get a bigger unit than some that were $3,000 more. They went about and beyond and offered an upgrade when they didn't have the unit I wanted available.
Description of Work: They removed my old AC unit and installed a new one.
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Service Categories
Heating and Air Conditioning
FAQ
Crispy Air Conditioning is currently rated 3.7 overall out of 5.
No, Crispy Air Conditioning does not offer free project estimates.
No, Crispy Air Conditioning does not offer eco-friendly accreditations.
No, Crispy Air Conditioning does not offer a senior discount.
No, Crispy Air Conditioning does not offer emergency services.
No, Crispy Air Conditioning does not offer warranties.