Clear Water Concepts

We’ve had Clear Water Concepts for decades and always had great service. Matt, the owner, retired and passed the baton to his son-in-law who is very helpful and friendly. This week, we had our annual maintenance done by Tech Troy Greenwood. He arrived on time and got everything checked out and changed our filters quickly. I would recommend Clear Concepts and Troy Greenwood.

Clear Water Concepts is amazing. Their pricing is amazing, but their services is even more impressive. Matt was quick to come out an give us a quote, they had us scheduled for install within the week. After install, we noticed a few issues, all ended up being due to pressure. Matt went out of his way to come out to make sure everything was working correctly and that we were happy. If we ever buy another home, they will be our first call. They’ve also installed in two of my grandparents homes. We all highly recommend them.

After moving to our new house at Gilbert, Arizona, I realised that softner and filter were a must. I researched a lot before selecting Clear water concepts. We installed their Sanitech whole house water filter + softner system along with their 5 stage Ultima (1:1) under sink RO filter. The pricing was reasonable, service was prompt and techs were knowledgeable and courteous. Couldn't be happier with the installed product. Their softner plus RO bundle deal was a perfect match for what I was looking for.

Great but did not get Angie's list rebate

Great did nice work!

No problems

I would highly recommend Clear Water Concepts. I did my homework before I selected them, so they were not the only local company that I spoke to.. What won me over was the knowledge that Matt, the owner, had on water here in AZ.. In addition, they have been in business for long time and, more important, this is the ONLY thing they do...(they don't sell hot water heaters, install toilets, etc). The product we got was the Sanitech Pro-Line for the water softener.. The control unit they use is rated one of the best in the industry. We also got the Sanitech Hph water purification system for the kitchen.. Incredible unit, and did not take up a lot of space under the sink. They came ON TIME....Cleaned up after themselves, and took the time to explain how everything worked. A day after the install, there was a very small leak (small drip) on one of the lines under the sink. I called, and they sent someone out immediately. That is why I rate them very high on customer service.. I would highly recommend them to anyone who is looking for a water softener..

This is the second time we have chosen to use Clear Water Concepts. July 2012 we had them install a water softener into our home and then we we moved I did extensive research but came back to Clear Water Concepts for our install. I felt that the water softener we received the first time was a quality product and could not find anything better for the money, so I am a repeat happy customer.

Done quickly and thoroughly

The initial consultation and quote were very professional, as was the installation. We're very happy with the company and the product they provided.

The system was installed in 2 hours by the service representative. He was professional, friendly and courteous. Warranty information was provided. Operation specifics were explained and all our questions were answered.

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We have been procrastinating replacing our existing system for about a year or so.   This was partly due to the limited time we had, but mostly as we didn't want to deal with the " Atypical" sales people, each with their own twist, as to what we "Should" have as part of our system. 
 We finally had no choice and looked at loads of companies on Angie's List., Until we came across Clear Water Concepts and had an immediate and direct line to Matt, the owner.  After an excellent discussion on the phone, we made an appointment the same day.  With very short notice, Matt was exactly on time and came with all the information we asked, providing an excellent overview of his systems and our options.
Then, without any hard sell tactics to get us into  something we truly didn't need.. we reached an agreement on a system which would for our individual circumstances. 
Then Taylor from Clear Water Systems was our installer, who was truly excellent, being courteous and on time. Performing the installation and service to our R/O efficiently without any issues.
We highly recommend Clear Water Concepts for our your water needs, they are professional, courteous and actually truly care about customer services...
Plus,  we didn't even have to get a water test....  as they already know what city water is all about...  No need to waste our time, which we truly appreciate.

First of all you call the office and have immediate access to the owner of the company. That was very nice. I am so sorry it took me so long to make my review since we were so impressed with the service.  We had called CWC first in our search for water softening systems for our house. Not having any idea about systems and prices we took their quote and called 2 other companies for more quotes. Always get 3 estimates, right? the second two companies were Pristine Enviromental solutions and we also called home depot and they put us in contact with their water softener provider Rainsoft. Both the other companies insisted they needed to come to our home and test the water to give a quote. So we sat through 2 VERY lengthy presentations in our home educating us about water softeners and the importance of them which was completely unnecessary since i called them to shop for one. Also treated to information telling us how terrible our water supply was. Obviously we were aware of this too. Again, that is why we were shopping for a system. Pristine had a million different systems and was talking up a $8k option that would give us a water softener only, no whole house filter which the man said we did not need. When we expressed concern about chlorine content in our water he said that he liked the chlorine in the water to keep the toilets cleaner. WHAT??!!! lol oh and that price included a RO filter in the sink that had crazy expensive 3M filters that needed changing a lot. Then we sat through Rainsoft's presentation which was nice.Gee, isn't it lovely that astronauts from NASA take rainsoft water into space? Just when he convinced us that we couldn't live without his water system he threw in that it was going to cost $12k but at least we could take it from house to house when we moved. oh and it came with some free soaps. yikes!!!  I am only boring you with the process and these other companies so you can truly appreciate how wonderful Clear water concepts is.  The owner told us that no water test was necessary. Clearly, we live in chandler, AZ we absolutely had hard water that was no secret and their products are all made right here in town geared especially for our kind of water. The system that would be installed in our home would filter and soften our water in the entire house and we would have a small spout on our sink with alkaline water for drinking and cooking. All this for a fraction of what others quoted us. We are very happy with the product and our water and we would recommend that anyone in the area shopping for a water system use this company. They are honest and professional and we appreciate SO much that we were not suckered into a crazy system that is not as good and that we would STILL be making payments on.

They were efficient and the price was competitive. They had what I needed. They have no room for improvement. They were fine.

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