A Better Garage Door Company Inc

Good company just don’t follow through with what they promise. Had door fall off June 2020 and technician said all work has 1 year warranty. Then garage door falls again December 2020 and they can’t tell me why. put door back on. Then try to charge me even though I was told work had warranty. Go somewhere else where they stand by there word

Fantastic straight forward. They will never sell you more than you need and are super honest to deal with

I couldn't be happier with the job! Javier first stopped by to give us an estimate for either replacing panels or a whole new door. The difference in cost between the two wasn't much, considering the quality of door was better and all the rails/trim were also replaced. We went with a new door and it looks great! He was prompt, friendly, and did a thorough job.

Completed on schedule and looks great.

Each issue was handled completely and well. We have the utmost confidence in this company; their staff is accommodating, courteous, knowledgeable, prompt, thorough, the list of adjective could go on. The first fix for one issue didn't quite take so they came out quickly resolve it the next day (they offered same day, but I couldn't accommodate). The best thing of all is that I was never upsold. The first issue we had I even asked if a new garage door was needed but instead he fixed it! That alone earned my repeat business and I'll trust them when it comes time for the costlier repairs.

Tim and his team have been great! I have used his company before when they replaced the garage door opener on my house garage. They did an amazing job there so it was only natural that I would use them again when I needed garage doors for a two car detached garage I was adding. The space was going to be air conditioned and very high, so I needed something out of the ordinary. they were able to provide a great insulated door built to order here in the Phoenix area...and it is a great quality door! The tracks are high lift...one to 10' and the other to 14' and are powered by two Liftmaster 8500 wall mount motors. The installer was there from 8 am till after dark to get these installed in one day (the was A LOT of work to do) and I was very impressed with the final product. I'll be hiring Tim and his team at A Better Garage Door again when I am ready to replace the double door on my house with an insulated door.

It was always a pleasure to work with these folks -- from the office staff to the service men.

Tim was great.  What a nice guy.

My garage door  began to malfunction on its own when I left town. It had opened by itself.  Fortunately the neighbors noticed the door was open and contacted me.  After searching Angie's List I called Tim Wirtner and told him of my problem.  He responded immediately and the next day I had a new opener in place.  When I returned to town the garage was clean, the old opener was gone and the new opener working.  It is actually the quietest door opener I have seen.   I would definitely recommend A. Better Garage Door Company to everyone.  They lived up to their name.

Very professional and years of experience.  Arrived as scheduled, made helpful suggestions, explained what he was doing, left the install in 100% working condition and cleaned up any waste and old parts.

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Arrived on time and provided a quick diagnosis of the problem.  Gave us various options, and checked unit to determine whether other repairs were needed to help us decide between repairing the existing opener, or installing a new opener.  Ultimately, we decided to repair the existing opener.

very well. explained all problems corrected problems and did not try to up sell.

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They showed up the next day after calling and did fantastic work.  They have definitely extended the life of all my equipment.  This is the second time I have called this company, and they were professional both times.  I couldn't ask for more from a service provider.

His price seemed reasonable, and worth every penny when you get the kind of integrity that you feel you're getting from this guy.  They had a big job going that week, and we weren't in a rush, so Javier installed the new door on Thursday.  He was also very professional, and did an excellent job and it took only a few hours.  It's been a little over a week now, and I called them back out to see if an adjustment was needed because the door was sometimes creaking and groaning more than we thought it should.  Javier just left here and the door was working perfectly with no undue sounds while he tested it.  He lubed some of the parts anyway that may make sounds and said that if it starts making those sounds again that we should call.  We're very happy with the door, and the quality of the service from the first call to the last.

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Great! He did an excellent job, was friendly and professional.

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This is a really dumb question for the work performed.  Details on replacing door rollers?

The technician knew what he was doing, did it with much skill and efficiency.  Impressive in today's market.