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About us
Our company provides exceptional service to the surrounding areas. Always taking pride our services, striving to execute with excellence, and putting our customers in the forefront, is our philosophy. Whatever your home improvement needs may be, you can count on our company to leave you satisfied and happy. Call today, youll be pleased you did. Thank you!
Business highlights
Emergency services offered
Services we offer
Drain Clog or Blockage - Clear, Drain cleaning , Septic Tank - Clean or Pump Out, Septic Tank - Clean or Pump Out - For Business
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.421 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-21 of 21 reviews
Rosalba R.
Apr 2025
My son purchased a home in March, these people the owners Arielle and Matthew picked up the 18k in march cashed it, never called my son for a schedule till last week, when I was finally able to get a hold of Arielle, she apologized for not being able to schedule.. meanwhile pipes in the all the house exploded making a worst plumbing problem thanks to these irresponsible people we had to hire someone else that wanted to actually work and now simply rooers don't want to return the 18k they already have.. very rude people disrespectful.. getting attorney and reported to bbb,roc and adeq..
Davonna G.
Oct 2024
Owner was very harsh when he spoke to me made me uncomfortable sent his tech to do the work he has never performed before (straight from the techs mouth) the job was not completed I stopped them from returning.
Johnnie C.
Sep 2024
Pro was very responsible, answered all questions we had. Finished much quicker than expected. Just want to say thank you, and would recommend again.
Karen V.
Oct 2023
I canâ  t say enough about the excellent service and quality of their work! They were contacted on Monday and my septic was installed and completed by Friday. To boot I am all the way out in Apache Junction.My neighbor were all so very impressed with their workmanship.They also took care if all the paperwork. For such a stressful situation it was all taken care of. Thank you all again for such an excellent job completed.
Mike M.
Jul 2023
I called several septic companies in the valley before I inquired with Angies list for a quote. Simply septic was the only company to respond. Their quote was what I would expect and was well under what anyone else quoted. Once I contracted with them they were efficient and very professional. They completed the job to satisfaction. I highly recommend this company.
Susan P.
Jul 2023
We are selling our home and needed the work done quickly and proficiently. An inspection was complete, questions were answered and work was done in a timely manner. We could not ask for anything better!!! Thank you rooter and septic.
Dell H.
Jun 2023
very satisfy
Susan O.
May 2023
I was in need of a whole new septic system. Shane came out to my property within 36 hours and knew what to do right away. He dropped off the parts the next day and began work right away. There were a couple of minor issues, but he came back and resolved those very quickly. All is great and I'm so very happy to have this new septic system up and running!
Corey P.
May 2023
I was referred to Shane by one of my tenants as we had been having continued clogging issues in my commercial building. I worked with 3 plumbers prior and he was the first to find the true issue. Got it fixed very quickly and at a competitive price. I wish I would have found them sooner! Thank you!!!
John H.
Apr 2023
These people know what they are doing, as well as being pleasant to deal with. Very good, thorough work. Thanks!
Becky U.
Mar 2023
What we appreciated most was that Shane had already researched the placement/capacity/age of our septic system before he came to look at the scope of work that needed to be done. As a result, "surprises" were minimal, and his original price quote was accurate. The work was done with minimal disruption, on time, and finished with care. His crew was diligent about taking care when moving heavy equipment on our property, and restored what had to be dug up. They are honest, quick to respond, and go above and beyond to ensure customer confidence and satisfaction.
Jose H.
Feb 2023
honest and friendly. They were able to install our system quickly for very reasonable price. I will be calling them for all my pluming needs in the future.
ROBERT H.
Jan 2023
Fast response and great service
Dan M.
Jan 2023
Repaired our system quickly & at a reasonable price.
John S.
Jan 2023
Very honest and friendly. They were able to install our system quickly for very reasonable price. Will be hiring them again.
Jack I.
Nov 2022
Experienced and friendly people to deal with.
Fred A.
Oct 2022
Proceed with caution. After Shane Green installed my tankless water heater, it performed defectively. While taking my first shower, the water temperature changed from warm to dangerously scalding hot water without any warning. The day after installation, I requested a service call. Two months later, and over 15 no-shows of scheduled service calls, I am convinced they have no intent to ever show up and fix the problem. I have since hired someone else to fix my tankless water heater and now it works perfectly.
Response from Simply Rooter and Septic
"This is not exactly how this situation happened. First of all, we charged him the same amount for 2 tankless hot water heaters and a whole house filtration unit that other companies were charging for 1 standard hot water heater. It did take us some time to get back out for a service call, however, I was in constant communication with this customer and was in contact with the representative for the unit that we installed. He states that another company went out and that they fixed the issue however all they did was recalibrate the unit which we told him we could come out and do and he had another company out anyway. They tried to tell him that they needed to do $4,000 in repairs which were not true and had the customer order a control board for the unit that he did not need. Once the units were recalibrated they have been in complete working order with no issues to date. At the time customer was waiting for a service call he disputed the charges and took the full amount that we charged him. He was very belittling and rude to me directly but finally ended up paying the balance and I added a discount to the work that we did to cover the service fee for the other company that he had gone out to. In the time since we settled the issue and received payment, he has disputed the charges unwarranted again. We did what we could to try and handle this situation professionally on our end."
Joe D.
Sep 2022
Timely, clean and courteous
Wendy S.
Jul 2022
Very impressed with their knowledge. Already recommended them to my church for service repairs
Brittney B.
Jul 2022
You can tell that this company is family based and values customer relationships. We were in need of emergency services late one night. They responded quickly and were out that night. They were able to identify the issue quickly and have us up and running that night. They were knowledgeable and got the job done right away.
Manuel R.
Jul 2022
These guys have the best customer service! I reached out to them because my kitchen sink was backing up. They responded quickly and were out the same day. They were able to cable and hydro-jet the drain lines in my home to clear out the blockage. They then did a camera inspection to make sure that everything was cleaned out. They provided me with the camera footage as well to show the drain lines in my home all clean and functioning properly. They were very professional and friendly and made sure that we were taken care of like family. We will definitely use them again as well as recommend them to all of our friends and family in the future.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Simply Rooter and Septic is currently rated 4.4 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Simply Rooter and Septic accepts the following forms of payment: CreditCard
Yes, Simply Rooter and Septic offers free project estimates.
No, Simply Rooter and Septic does not offer eco-friendly accreditations.
No, Simply Rooter and Septic does not offer a senior discount.
Yes, Simply Rooter and Septic offers emergency services.
No, Simply Rooter and Septic does not offer warranties.