Promise Glass and Door, LLC logo
Approved Pro
Approved Pro

Promise Glass and Door, LLC

Window Glass Installation or Replacement Service, Window Frame Repair Service, Hardware, Latches & Tracks (Window) Repair or Replace,

About us

Here at Promise Glass and Door we are a licensed Glass contracting company working with residential and commercial clients. Quality service is our promise whether it is replacing broken window glass, repairing sliding glass doors or repairing doors on your storefront. Call now to set up a time that is convenient for you to have us come out and measure your project and provide an accurate estimate.

Business highlights

Veteran owned and operated
7 years of experience

Services we offer

Glass Doors, Glass Windows, Mirror installation and replacement, window Glass Replacement

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 141 reviews
WENDY M.
Jul 2025
5.0
Window Glass Installation or Replacement Service
$498
I am so pleased with the work James from Promise Glass did. He's very professional, friendly, and prompt. We had two broken windows on a very old mobile home. James answered the call and was able to replace them the same day. Excellent job. I will highly recommend them. Thanks again

Julia M.
Nov 2024
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$550
Thank you !

Norm H.
Jun 2024
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Husband-Wife Team...Prompt - Professional & Knowledgeable!!!

Renee H.
Jun 2024
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Great people to work with. I would highly recommend them.

Margaret M.
May 2024
5.0
Yes, I recommend this pro
Great customer service! This business is veteran owned, friendly husband and wife team. They were able to fix my broken window the same day. Support our local small businesses.

Brandy D.
Dec 2023
5.0
Yes, I recommend this pro
$260
Was able to come out and fix the window I broke the same day. Such fast service and the customer service was great. Would definitely recommend to a friend.

Sharon M.
Dec 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$420
Great job

Don E.
Nov 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
James was punctual, polite and did a great job!!!

Fred B.
Nov 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Job was completed much quicker than expected.

Ralph S.
Nov 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Responded within 30 minutes of my call. They were both very friendly and knowledgeable. I highly recommended them to anyone who has a window repair issue.

Carey M.
Nov 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Good communication

Niels G.
Sep 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
They took care of exactly what I needed, timely and fairly. That is how to do business. Highly recommend!

Joseph G.
Sep 2023
5.0
Yes, I recommend this pro
$1,400
They did what they "Promised" on time per quote

Keith H.
Aug 2023
4.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$700
Very expensive

Quiana M.
Aug 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Great overall experience

Victoria C.
Jun 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
James and Laura are professionals. They are prompt, efficient and reliable. They communicate clearly and in a timely manner. Their friendly attitude makes them a pleasure to do business with. I would highly recommend Promise Glass and Door, LLC and hire them again should the need arise.

Robert S.
May 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$49,600
Responded quickly to my call (almost immediately). Great team who worked together seamlessly.

Cheryl R.
May 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Very professional, and had the job done in one day. Very pleased with James and his wife. Would highly recommend them.

Nicole R.
May 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Fast estimate and service. Thank you!

Jeffry H.
Apr 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$520
Small family owned business who immediately responded, made an appointment, negotiated a price, evaluated the glass to get the exact replacement, ordered and received the new pane in just a few days and even offered to come right out to install. They were prompt, polite & professional. I would definitely use them again.

Kathy S.
Apr 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
They did a good job.

Bob L.
Apr 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
They were quick to respond and fixed my broken window very nicely! The price was fair, the workmanship was great and I would highly recommend them to others ð

Carol B.
Mar 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
Fast, efficient and very friendly. Went above and beyond to fix the windows in 2 doors. I highly recommend this husband/wife team.

Marion H.
Mar 2023
5.0
Hardware, Latches & Tracks (Window) Repair or Replace
Yes, I recommend this pro
$780
Very easy to work with. Prompt. Very courteous.

Veronica V.
Mar 2023
5.0
Window Glass Installation or Replacement Service
Yes, I recommend this pro
$724
Very timely
...
Showing 1-25 of 141

Licensing

Licensed*

Trade License Number

ROC 325903

Trade License Locale

AZ

Trade License Expiration

08/31/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Promise Glass and Door, LLC is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 4:00 PM Tuesday: 7:00 AM - 4:00 PM Wednesday: 7:00 AM - 4:00 PM Thursday: 7:00 AM - 4:00 PM Friday: 7:00 AM - 4:00 PM Saturday: Closed Sunday: Closed

Promise Glass and Door, LLC accepts the following forms of payment: CreditCard

Yes, Promise Glass and Door, LLC offers free project estimates.

No, Promise Glass and Door, LLC does not offer eco-friendly accreditations.

No, Promise Glass and Door, LLC does not offer a senior discount.

No, Promise Glass and Door, LLC does not offer emergency services.

No, Promise Glass and Door, LLC does not offer warranties.