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K & L Ceramic

Founded 1998 • With Angi since August 2012

4.0

(7) Verified Reviews

Business Details

Phone Number

Address

4367 W White Mtn Blvd

Lakeside, AZ 85929

Description

K & L Ceramic, Inc. is a locally owned and operated design and fabrication center serving the White Mountains of Arizona. We have an extensive offering of flooring, cabinetry, counter-tops and selected accessories. Whether building a new home or remodeling, we will coordinate key design elements

Verified Reviews

A few reviews for this pro...
Mike P.
5.0
07/27/2015
Went very well, job was completed on time
Description of Work
Install tile
Category
ceramic tile, countertops
WD F.
1.0
06/04/2015
unknown
Description of Work
Installed a mantle and did tile and rock work. Mantel was crooked and there was grout all over the walls. On another job they installed countertops and caused extensive damage to the walls. I had to have drywall repair and paint done over in a brand new remodel because of their carelessness.
Category
countertops
Katherine D.
5.0
07/22/2014
unknown
Description of Work
I needed a small vanity top for my bathroom. I checked with the big box stores first, then with K and L. Their pricing was $200.00 less for real granite than the big box stores man made product. I was lucky and found a remant piece. They dealt with my needs and did not try to push more expensive products. The installers showed up as scheduled, quickly put in the countertop and cleaned up well. Both installers were very personable. I would use them again and definitely recommend to everyone.
Category
custom cabinets, ceramic tile, countertops, marble & granite
Angie K.
5.0
05/27/2014
I was very happy with their service.
Description of Work
I used the services of K & L Ceramic.
Category
countertops
Erica R.
5.0
11/03/2013
Rick was very professional and finished both jobs on time. I was very pleased in the quality of work at a competitive price. I will definitely use them again for all my future needs.
Description of Work
This was the second time we used K and L. They custom built upper and lower cabinets with granite countertops. They have also done tile flooring and walls in 2 bathrooms and custom cabinets for 13 treatment rooms in our full service salon and spa.
Category
custom cabinets, ceramic tile, countertops, flooring contractor, marble & granite
Kimberly S.
5.0
10/28/2013
They were absolutely wonderful. They did what they said they were going to do. They did not charge me extra. They came out on a Sunday, they were fast, professional and I would absolutely recommend them. They said that K and L has new management.
Description of Work
They tacked down the carpet and did a repair on the seam.
Category
flooring contractor
joe K.
2.0
09/18/2013
The quality of what they installed was fine, but dealing with the owner/management of the company was a nightmare. They failed to let us know we needed a dedicated line for a microwave, despite our specifically inquiring about this before the work began. This necessitated an expensive after-the-fact electrical bill which they initially agreed to pay then refused to pay after the work was performed. In fact, they told us exactly who to call to get the repairs done and we did that, because they said they'd pay for that work. After arguing with the owner, he agreed to pay $100 towards the approximate $500 bill, but was insulting and arrogant. One employee blamed it on another employee, and the owner refused to acknowledge that even happened, essentially calling me a liar. Work that was supposed to be completed by July 1st was finished today (09-18), due to mistakes they made with the original granite countertop. The owner (Andy) was rude, abrasive and unpleasant to deal with. Several of the actual installers were helpful and professional, but we never experienced such a poor attitude from a contractor. I would never use them again or recommend them - their word means absolutely nothing, and they are extremely unprofessional towards their clients.
Description of Work
We hired this company to install a complete new kitchen - cabinets, countertops, etc. They also installed new floor tile in other rooms of the home.
Category
countertops, flooring contractor, home remodeling

Service Provider Response

Our #1 goal is customer satisfation. Occasionally, homeowners choose to take on the difficult role of a genral contractor. In this particular case, the outlet next to the new microwave location was not wired to handle the proper current needed to run a microwave. The homeowner and our employees had no idea that this would be an issue until the microwave was plugged in. Electrical wiring, plumbing, HVAC, and other subcontracted trades are ideally managed and supervised by a licensed general contractor. The final outcome of our scope of work was to the customer's satisfaction, though this process did prove to be frustrating for both of us. To help resolve the homeowner's project dilemma, we did some additional work at no charge and paid $100.00 toward the cost of hiring an electrical contractor to provide safe wiring for the microwave. At the bottom of our estimates and invoices, it states that we are not responsible for electric or plumbing, as we are not licensed or insured for these trades and are not capable to trouble shoot any unforeseen issues.

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    Angi Certified

    Offers Coupon

    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    Ask for Details
    Warranties
    Ask For Details

    Services Offered

    Cabinet - Custom & Factory. Flooring - Sales, Installation, & Repair. Bath & Kitchen - Design & Installation. Shower & Tub Surrounds. Outdoor Kitchens & Barbecues. Kitchen & Vanity Sinks. Counter Tops - Granite, Solid, Quartz & Marble.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about K & L Ceramic

    How is K & L Ceramic overall rated?

    K & L Ceramic is currently rated 4 overall out of 5.

    What days are K & L Ceramic open?

    K & L Ceramic is open:

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 AM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does K & L Ceramic provide

    K & L Ceramic accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does K & L Ceramic offer free estimates?

    Yes, K & L Ceramic offers free project estimates.

    Does K & L Ceramic offer eco-friendly accreditations?

    No, K & L Ceramic does not offer eco-friendly accreditations.

    Does K & L Ceramic offer a senior discount?

    No, K & L Ceramic does not offer a senior discount.

    Are warranties offered by K & L Ceramic?

    No, K & L Ceramic does not offer warranties.

    What services does K & L Ceramic offer?

    K & L Ceramic offers the following services: Cabinet - Custom & Factory. Flooring - Sales, Installation, & Repair. Bath & Kitchen - Design & Installation. Shower & Tub Surrounds. Outdoor Kitchens & Barbecues. Kitchen & Vanity Sinks. Counter Tops - Granite, Solid, Quartz & Marble.